Winnie Madikizela-Mandela Local Municipality has invited suitably qualified individuals to apply for the position of Tourism Intern within the Development Planning Department. The successful candidate will be appointed on a three-year fixed-term contract and will receive a remuneration of R84,000 per annum.
The internship provides an opportunity for a suitably qualified person to gain practical workplace experience in tourism, visitor information services, tourism promotion, administration and local economic development. The position is based within the Winnie Madikizela-Mandela Local Municipality area in Bizana, Eastern Cape.
Applicants who meet the minimum requirements and are interested in gaining experience in the public sector tourism environment are encouraged to submit applications before the closing date.
Position Details
Job Title: Tourism Intern
Department: Development Planning
Contract Type: Three (3) Years Fixed Contract
Annual Remuneration: R84,000
Reference: MLM/JDTI
Work Location: Bizana, Eastern Cape
The Tourism Intern will support tourism-related activities within the municipality. The role includes visitor information centre administration, tourism product promotion, record keeping, reporting, stakeholder communication and support for tourism and cultural activities in the municipal area.
Minimum Requirements
Applicants must meet the following requirements:
- Grade 12.
- National Diploma (ND) in Tourism, Arts, Hospitality or an equivalent qualification.
- Must be between the ages of 21 and 35 years.
- Computer literate.
- Excellent communication skills.
- Preference will be given to applicants residing within the Winnie Madikizela-Mandela Local Municipality area of jurisdiction.
The qualification requirement is particularly important because the internship is focused on tourism-related activities. Applicants should ensure that the qualification information included in the application and CV is accurate and supported by the required certificates.
Key Performance Areas
The successful Tourism Intern will be expected to perform a range of duties connected to tourism development and visitor services.
Visitor Information Centre Management
The intern will undertake day-to-day management and administration duties at the visitor information centre. This may involve assisting visitors with tourism-related information, maintaining administrative records and supporting the smooth operation of the centre.
Good communication and customer service skills will be important when dealing with visitors, community members, tourism businesses and other stakeholders.
Tourism Marketing and Promotion
The position involves assisting with the marketing and promotion of tourism products within the Winnie Madikizela-Mandela Local Municipality area.
The intern will help promote local tourism products, Pondo craft and culture to tourists visiting the area. This work may involve providing information about local attractions and supporting promotional activities designed to increase awareness of tourism opportunities in the municipality.
The role offers practical exposure to the way local government supports tourism development and promotes local cultural products.
Visitor and Financial Record Keeping
The Tourism Intern will maintain statistical records relating to visitors as well as financial records associated with craft sales.
Accurate record keeping is an important part of the position. The intern will be expected to assist with compiling information and submitting reports to the LED Office and ECPTA.
Computer literacy and attention to detail will therefore be useful when handling records, preparing information and assisting with reports.
Mzamba Beach Lifeguard Attendance Records
Another responsibility involves assisting with the management of attendance registers for lifeguards at Mzamba Beach.
This duty requires proper record keeping and administrative support. The intern may be required to ensure that relevant attendance information is maintained and available for reporting purposes.
Stakeholder Communication
The position also requires communication with key stakeholders to request marketing material and source crafts from local and South Coast crafters.
The intern will therefore have an opportunity to interact with different people involved in tourism, crafts, culture and local economic activities.
Strong communication skills are specifically listed as a minimum requirement, making the ability to communicate professionally with stakeholders an important part of the role.
Who Can Apply?
The Tourism Intern position is suitable for applicants who have completed Grade 12 and hold a National Diploma in Tourism, Arts, Hospitality or an equivalent qualification.
Applicants must also fall within the specified age range of 21 to 35 years.
Preference will be given to applicants within the Winnie Madikizela-Mandela Local Municipality area of jurisdiction. Applicants who meet the qualification, age and other requirements should consider applying even if they have limited practical work experience, as the position is an internship designed to provide workplace exposure.
Skills That Can Benefit Applicants
Although the advertisement specifies the minimum requirements, several practical skills can be useful when performing the duties of a Tourism Intern.
These include:
- Good verbal and written communication.
- Basic computer skills.
- Administrative skills.
- Record-keeping ability.
- Customer service skills.
- Ability to work with members of the public.
- Ability to communicate with stakeholders.
- Attention to detail.
- Ability to prepare and maintain information.
- Interest in tourism, culture and local economic development.
- Ability to work as part of a municipal team.
Applicants should ensure that relevant qualifications and experience are clearly presented in the CV.
Documents Required
The municipality states that applicants must complete an application form available on the municipal website when applying for the position.
The completed application must quote the relevant position and reference number and must be accompanied by a comprehensive CV with traceable references.
Applicants must also submit copies of:
- Relevant certificates.
- Identity document.
- Driver’s licence, where applicable.
All required documents should be prepared before submission to avoid missing information or incomplete applications.
How to Apply
Applicants must complete the official municipal application form available on the municipal website.
The application should clearly indicate the position being applied for and the reference number: Tourism Intern – Reference: MLM/JDTI
Applications must include a comprehensive CV with traceable references and copies of the required supporting documents.
Applications can be submitted by email or delivered to the Municipal Offices during office hours.
Email Applications
Applications may be emailed to: [email protected]
Applicants using email should ensure that all required documents are attached and that the email clearly identifies the position being applied for.
Postal Address
Applications may also be addressed to:
The Senior Manager: Corporate Services
Winnie Madikizela-Mandela Local Municipality
P.O. Box 12
Bizana
4800
The municipality’s physical address is:
51 Winnie Madikizela Mandela Street
Bizana
Applicants choosing to submit documents directly should ensure that the application reaches the appropriate municipal office before the closing date and time.
Closing Date
The closing date for the Tourism Intern vacancy is: 28 August 2026 at 12:00 PM.
Applications submitted after the stated closing date and time may not be considered. Applicants are therefore advised to submit applications early and allow enough time for any technical, email or delivery problems.
The Office of the Municipal Manager can also be contacted using the municipal telephone number.
Important Warning to Applicants
The municipality has issued a clear warning concerning canvassing.
Canvassing of councillors and/or officials will disqualify an application.
Applicants should follow the official application procedure and should not attempt to influence councillors or municipal officials in connection with the recruitment process.
The municipality also reserves the right not to fill the advertised post.
Applicants should ensure that all information provided in the application and CV is truthful, accurate and supported by the relevant documentation.
Notification of Unsuccessful Applications
According to the advertisement, applicants who have not been contacted within 30 days after the closing date should regard their applications as unsuccessful.
Applicants should therefore keep their contact details up to date and regularly check the contact information provided in the application.
Summary of the Vacancy
| Vacancy Information | Details |
|---|---|
| Employer | Winnie Madikizela-Mandela Local Municipality |
| Position | Tourism Intern |
| Department | Development Planning |
| Contract | Three (3) Years Fixed Contract |
| Remuneration | R84,000 per annum |
| Reference Number | MLM/JDTI |
| Location | Bizana, Eastern Cape |
| Minimum Education | Grade 12 + ND in Tourism, Arts, Hospitality or equivalent |
| Age Requirement | 21–35 years |
| Computer Skills | Required |
| Communication Skills | Excellent communication skills required |
| Local Preference | Applicants within WMMLM area of jurisdiction |
| Closing Date | 28 August 2026 |
| Closing Time | 12:00 PM |
| [email protected] | |
| Enquiries | Ms N. Mshweshwe – 039-251-0230 |
Final Application Checklist
Before submitting the application, applicants should check that the following items are included:
- Completed municipal application form.
- Correct position title: Tourism Intern.
- Correct reference number: MLM/JDTI.
- Comprehensive CV.
- Traceable references.
- Copies of relevant certificates.
- Copy of ID.
- Copy of driver’s licence, where applicable.
- Correct email address or physical submission details.
- Application submitted before 28 August 2026 at 12:00 PM.
The Tourism Intern opportunity at Winnie Madikizela-Mandela Local Municipality offers a three-year fixed-term placement in the Development Planning Department, with practical exposure to visitor services, tourism marketing, cultural products, administration, record keeping, stakeholder communication and local tourism development. Qualified applicants who meet the age and educational requirements should prepare the required documents and submit the application according to the municipality’s instructions before the closing deadline.