Absa Group is inviting applications for a Microinsurance Sales Consultant Learnership in Johannesburg, Gauteng. The opportunity is aimed at unemployed individuals who are not currently studying and are interested in developing practical skills and experience in the insurance and financial services industry.
The learnership offers exposure to sales, customer service, insurance products, community engagement, administration and regulatory compliance. Successful learners will receive structured theoretical learning and practical workplace experience while working in a hybrid environment.
The closing date for applications is 8 October 2026.
Absa Microinsurance Sales Consultant Learnership 2026
The Microinsurance Sales Consultant Learner role is designed to help unemployed youth gain practical knowledge and workplace experience that can support a future career in insurance sales and financial services.
The role focuses on promoting accessible and affordable microinsurance solutions to individuals and communities. Learners will interact with customers, assist with insurance applications and policy-related queries, participate in community outreach activities and develop sales and customer engagement skills.
The position is based in Johannesburg and is listed as full-time with a hybrid working arrangement.
Job Details
Position: Microinsurance Sales Consultant Learner
Job Requisition: R-15991488 / R-15991641
Location: Johannesburg, Gauteng
Employment Type: Full-time
Work Arrangement: Hybrid
Opportunity Type: Learnership
Closing Date: 8 October 2026
Travel: Willingness to travel within Gauteng
Driver’s Licence: Required
Current Status: Must be unemployed and not studying
Purpose of the Learnership
The purpose of the learnership is to develop unemployed youth by providing practical skills, knowledge and experience relevant to the microinsurance and financial services sector.
Microinsurance provides affordable insurance solutions to customers who may have limited access to traditional insurance products. The learner will therefore have an opportunity to contribute to financial inclusion while developing professional skills in customer engagement and sales.
The position provides exposure to the insurance environment and can help learners develop experience in:
- Sales and business development
- Customer service
- Relationship management
- Insurance products
- Community engagement
- Administrative processes
- Regulatory compliance
- Customer applications and policy queries
- Claims support
- Product knowledge
- Professional communication
The learnership is also intended to provide a potential pathway towards sustainable employment and longer-term career development within insurance sales and financial services.
Key Responsibilities
Successful candidates will be expected to perform various responsibilities while completing the learnership.
Promote Microinsurance Products
Learners will promote and sell microinsurance products to individuals and communities. This requires understanding customer needs and explaining insurance solutions in a clear and professional manner.
Build Customer Relationships
The role involves establishing trust with customers and maintaining positive relationships through quality customer service. Learners should be comfortable interacting with people from different backgrounds and communities.
Recommend Suitable Solutions
Learners will assist customers by identifying suitable and affordable insurance solutions based on their needs and circumstances.
Assist With Applications and Policy Queries
Responsibilities may include helping customers complete applications, responding to policy-related questions and providing assistance with claims processes.
Follow Regulatory Requirements
All activities must be completed in accordance with applicable regulatory requirements and company procedures. Attention to compliance and ethical conduct is therefore important.
Participate in Community Outreach
Learners may participate in community outreach programmes, awareness campaigns and educational initiatives designed to increase understanding of insurance and financial services.
Maintain Accurate Records
Accurate capturing and maintenance of customer information will form part of the role. Candidates should therefore have good administrative skills and attention to detail.
Meet Performance Targets
Learners will be expected to work towards learnership performance requirements and sales targets while developing their sales and customer engagement abilities.
Develop Product Knowledge
Continuous learning is an important part of the opportunity. Learners will be expected to develop their understanding of microinsurance products and improve their sales techniques.
Minimum Requirements
Applicants must meet the essential requirements before applying.
Matric / Grade 12
A Matric certificate or Grade 12 qualification is essential.
Diploma or Bachelor’s Degree
A completed Diploma or Bachelor’s Degree in Business or a related field is essential.
Applicants should ensure that the qualification meets the requirements specified in the vacancy before submitting an application.
Currently Unemployed
Applicants must currently be unemployed.
This opportunity is intended for individuals who are seeking workplace experience and development through a learnership.
Not Currently Studying
Applicants must not currently be studying.
Candidates who are enrolled in another programme should carefully check their eligibility before applying.
Valid Driver’s Licence
A valid driver’s licence is required.
Applicants must also have access to a vehicle, as the position requires travel within Gauteng.
Willingness to Travel
Candidates must be willing to travel within Gauteng as required by the role.
Clear Criminal and Credit Record
Applicants are required to have a clear criminal and credit record.
These checks may form part of the recruitment process.
Experience That Can Be an Advantage
Previous experience is not listed as an essential requirement, but certain experience can strengthen an application.
Candidates with previous call centre experience may have an advantage.
Experience in the following areas may also be beneficial:
- Sales
- Customer service
- Call centre operations
- Insurance
- Financial services
- Client relationship management
- Community engagement
Candidates without insurance experience may still apply if they meet the essential requirements.
Skills and Competencies
The role requires candidates who can communicate effectively and build relationships with customers.
Important competencies include:
- Strong verbal and written communication skills
- Excellent customer service skills
- Strong interpersonal skills
- Ability to build trust quickly
- Empathy when dealing with customers
- Persuasive and influencing skills
- Administrative accuracy
- Attention to detail
- Basic computer literacy
- Knowledge of MS Office or digital platforms
- Ability to learn quickly
- Adaptability in a fast-paced environment
- Community engagement abilities
Candidates should be comfortable interacting with diverse customers and community groups.
Behavioural Requirements
The successful learner should demonstrate a positive and professional attitude.
Important behavioural attributes include:
- Self-motivation
- Resilience
- Goal orientation
- Strong work ethic
- Professional conduct
- Ethical behaviour
- Passion for helping others
- Interest in making a social impact
- Ability to work independently
- Ability to work as part of a team
Because the position involves sales and customer interaction, confidence, persistence and professionalism can be particularly valuable.
What the Learnership Offers
The opportunity provides practical exposure to the insurance and financial services industry.
Learners can gain:
- Practical workplace experience
- Structured theoretical learning
- Accredited training and skills development
- Mentorship
- Professional coaching
- Customer service experience
- Sales experience
- Insurance industry exposure
- Community development exposure
- Experience with compliance requirements
- Knowledge of microinsurance products
- Development of relationship-building skills
The combination of theoretical learning and practical workplace exposure can help successful candidates build experience that may be useful when pursuing future opportunities in insurance, banking, sales and financial services.
Education Requirement
The vacancy specifies:
GET Certificate: Business, Commerce and Management Studies – Required
Applicants should carefully review the qualification requirements on the official vacancy before submitting an application.
Who Should Apply?
This opportunity may be suitable for unemployed candidates who have completed Grade 12 as well as a relevant Diploma or Bachelor’s Degree and are currently not studying.
Candidates should particularly consider applying if they:
- Are unemployed
- Are not currently studying
- Have completed Matric / Grade 12
- Have a completed Diploma or Bachelor’s Degree in Business or a related field
- Have a valid driver’s licence
- Have access to a vehicle
- Can travel within Gauteng
- Have a clear criminal record
- Have a clear credit record
- Have good communication skills
- Are interested in sales and customer service
- Want to gain experience in insurance or financial services
Previous call centre, sales, customer service, insurance or financial services experience can be advantageous but is not listed as an essential requirement.
How to Apply
Interested candidates should review the official Absa vacancy and ensure that all mandatory requirements are met before submitting an application.
Applicants should prepare an updated CV and provide accurate information regarding qualifications, employment status, driver’s licence and relevant experience.
Because the opportunity requires candidates to be unemployed and not currently studying, applicants should make sure that their current circumstances meet the eligibility criteria.
The position is based in Johannesburg, Gauteng, and candidates must be willing to travel within Gauteng.
Job Title: Microinsurance Sales Consultant Learner
Location: Johannesburg, Gauteng
Job Type: Learnership / Full-time
Work Arrangement: Hybrid
Closing Date: 8 October 2026
Job Requisition: R-15991488 / R-15991641
Candidates who meet the requirements are encouraged to apply before the closing date. Applications submitted after the deadline may not be considered.
Final Note
The Absa Microinsurance Sales Consultant Learnership provides an opportunity for qualified unemployed individuals to gain practical experience in insurance sales, customer service and financial services. The combination of training, mentorship and workplace exposure can provide a useful foundation for candidates interested in building a career in the financial services sector.
Applicants should carefully check the essential requirements, particularly the completed Diploma or Bachelor’s Degree, unemployment status, non-studying status, valid driver’s licence, vehicle access and willingness to travel within Gauteng.
Closing Date: 8 October 2026
Apply as soon as possible if all requirements are met.