Busamed Gateway Private Hospital invites interested and suitably qualified candidates to apply for the position of Switchboard Operator to be based in KwaZulu-Natal,
Position: Switchboard Operator
Location: KwaZulu-Natal, South Africa
Department: Recaption
Summary
The Switchboard operator is responsible for answering the incoming calls in a professional and friendly manner as well as liaising and communicating at all levels and to adapt and respect all cultures.
Responsibilities and Duties:
- To answer incoming, internal and designate outgoing calls in a professional and pleasant manner
- Liaise and communicate with doctors, executive personnel, public and colleagues
- Be able to designate all complaints to relevant channels
- Confidentiality of utmost importance
- Keep relevant information and contingency plans updated
- Update hospital telephone lists and relevant numbers
- To assist with overtime when necessary
- To assist in reception with Admissions when necessary
- Various duties assigned by Manager or Reception Supervisor
Requirements
- Grade 12 or equivalent NQF level 4 qualification
Work Experience
N/A
Knowledge
- Knowledge of Health and Safety Rules and emergencies
- Computer literate
- Proactive, organised and able to multitask and work well under pressure
- Participative and able to work as part of the team
- Flexible
Closing Date: 17 September 2024
How to apply
Apply Here: Switchboard Operator – Gateway