Admin Clerk Position at Department of Tourism

Department of Tourism

The Department of Tourism invites suitably qualified candidates to apply for the Admin Clerk position, based in Pretoria, Gauteng. This exciting opportunity offers a dynamic work environment where individuals can contribute to promoting South Africa’s vibrant tourism sector. Successful candidates will support key administrative functions, ensuring efficient operations within the department

  • Position: Admin Clerk
  • Reference Number: DT 11/2025
  • Salary: R 228 321.00 per annum (Salary level 05)
  • Location: Pretoria, Gauteng
  • Closing Date: 22 August 2025

The role of an Admin Clerk in South Africa’s public sector, such as the position advertised by the Department of Tourism (Reference: DT 11/2025), offers a stable and rewarding career path for individuals with strong organizational skills and a commitment to public service. This position, based in Pretoria with a salary of R228,321.00 per annum (Salary Level 05), is an excellent opportunity for candidates with a Grade 12 qualification and at least two years of experience in travel management within the public sector. This comprehensive guide explores the responsibilities, requirements, application process, and career preparation tips for aspiring Admin Clerks, while also providing insights into the broader context of working in the Department of Tourism and the public sector in South Africa. The content is designed to be informative, user-focused, and aligned with best practices for online publishing.

Understanding the Role of an Admin Clerk in the Department of Tourism

Admin Clerks in the public sector play a critical role in ensuring the smooth operation of government departments. The Department of Tourism’s Admin Clerk position (DT 11/2025) focuses on travel management and administrative support, requiring precision, compliance with regulations, and excellent organizational skills. Below is an overview of the key responsibilities and expectations for this role.

Key Responsibilities

The successful candidate will:

  • Process Travel Requisitions: Receive and verify travel requisitions from department travelers, ensuring accuracy before submitting to Travel Management Companies (TMCs).
  • Liaise with TMCs: Obtain and review quotations from TMCs, issue official orders, and follow up on vouchers and confirmations.
  • Manage Documentation: Verify and process transport request forms (VA26A), file them by Cost Centre (Directorate), and maintain supporting documents.
  • Financial Administration: Create BAS payment advices, verify invoices, and submit them for managerial approval, ensuring compliance with the Public Finance Management Act (PFMA), Treasury Regulations, and Treasury Instructions.
  • Data Management: Capture processed VA26A forms and amendments on the Travel Management System, update traveler profiles, and compile daily travel and accommodation reports.
  • Organizational Tasks: Open new files per financial year, record late bookings and cancellations, and maintain organized records for audits and reporting.
  • Communication: Address discrepancies with travelers and coordinate with service providers to ensure seamless operations.

These duties require a combination of technical knowledge, attention to detail, and interpersonal skills to manage relationships with colleagues and external service providers.

Job Requirements and Skills

To qualify for the Admin Clerk position (DT 11/2025), candidates must meet specific educational, experiential, and skill-based requirements. Below is a detailed breakdown:

Educational Requirements
  • Minimum Qualification: Grade 12 (Matric) certificate or equivalent.
  • Additional Qualifications (Advantageous): While not mandatory, a diploma or certificate in administration, travel management, or public finance could enhance your application.
Experience Requirements
  • Minimum Experience: At least two years of experience in travel management, specifically within the public sector.
  • Practical Knowledge: Familiarity with public sector travel processes, including the use of VA26A forms and Travel Management Systems.
  • Regulatory Knowledge: Understanding of the Public Finance Management Act (PFMA), Treasury Regulations, and Treasury Instructions is essential for ensuring compliance in financial and administrative tasks.
Essential Skills
  • Communication Skills: Ability to clearly communicate discrepancies to travelers and liaise with TMCs and other service providers.
  • Interpersonal Skills: Building positive working relationships with colleagues and external stakeholders.
  • Time Management: Prioritizing tasks to meet deadlines in a fast-paced environment.
  • Problem-Solving Skills: Addressing issues such as incorrect requisitions or late bookings efficiently.
  • Organizing and Planning Skills: Maintaining accurate records, filing systems, and reports to support audits and operational efficiency.
Equity and Inclusion

The Department of Tourism encourages applications from Coloured males, White males, youth, and people with disabilities to promote diversity and inclusion in the workplace.

How to Apply for the Admin Clerk Position (DT 11/2025)

The application process for this position is highly specific and requires strict adherence to the Department’s guidelines to avoid disqualification. Below is a step-by-step guide to submitting a successful application.

Application Submission
  • Application Channels:
    • Email: Send applications to Recruitment11@tourism.gov.za. The email subject line must include the job title (Admin Clerk) and reference number (DT 11/2025).
    • Hand Delivery: Deliver to Tourism House, 17 Trevenna Road, Sunnyside, Pretoria.
    • Mail: Send to Chief Director: HR Management and Development, Department of Tourism, Private Bag X424, Pretoria, 0001.
  • Required Documents:
    • A completed and signed new Z83 form (available at www.gov.za/documents). The old Z83 form will result in disqualification.
    • An updated, comprehensive CV detailing relevant experience in travel management and public sector administration.
  • Electronic Application Requirements:
    • Submit as a single PDF document.
    • Clearly indicate the job title and reference number in the email subject line.
  • Important Notes:
    • Complete Sections A, B, C, and D of the Z83 form in full. For Sections E, F, and G, you may refer to your CV, but the question about conditions preventing re-appointment under Part F must be answered, and the declaration signed.
    • Failure to fully complete, initial, or sign the Z83 form will lead to disqualification.
    • Only shortlisted candidates need to submit certified copies of qualifications and other documents, which must align with the advert’s requirements.
    • Non-RSA citizens or permanent resident permit holders with foreign qualifications must provide a South African Qualifications Authority (SAQA) evaluation report if shortlisted.
Selection Process
  • Shortlisting: Only shortlisted candidates will be contacted.
  • Assessments:
    • A practical exercise to evaluate technical and generic skills relevant to the role.
    • An ethical conduct test to assess integrity and professionalism.
  • Personnel Suitability Checks: Includes verification of criminal records, citizenship, credit records, qualifications, and employment history.
  • Senior Management (if applicable): Some candidates may undergo a two-day competency assessment for generic competencies.
  • Appointment Conditions:
    • Signing a performance agreement, employment contract, and annual financial disclosure.
    • Obtaining a security clearance applicable to the position.
Key Tips for Applicants
  • Double-Check Your Z83 Form: Ensure all required sections are completed and signed to avoid automatic disqualification.
  • Tailor Your CV: Highlight your experience in travel management, public sector administration, and knowledge of PFMA and Treasury Regulations.
  • Meet Deadlines: Submit your application on time, as late applications will not be considered.
  • Prepare for Assessments: Familiarize yourself with travel management processes and public sector financial regulations to excel in the practical exercise.
Preparing for a Career as an Admin Clerk in the Public Sector

To stand out as a candidate for the Admin Clerk role, consider the following steps to enhance your skills and qualifications:

1. Gain Relevant Experience
  • Volunteering or Internships: If you lack the required two years of experience, seek internships or volunteer opportunities in government departments or travel agencies to build your expertise.
  • Short-Term Roles: Temporary administrative roles in the public sector can provide hands-on experience with forms like VA26A and Travel Management Systems.
2. Develop Key Skills
  • Organizational Skills: Practice managing multiple tasks, such as filing systems or report compilation, to demonstrate your ability to handle the role’s demands.
  • Technical Proficiency: Familiarize yourself with tools like Microsoft Excel for report generation and any Travel Management Systems used in the public sector.
  • Communication Training: Enroll in courses or workshops to improve your written and verbal communication skills, especially for interacting with travelers and TMCs.
3. Understand Public Sector Regulations
  • Public Finance Management Act (PFMA): Study the PFMA to understand financial accountability and compliance in the public sector.
  • Treasury Regulations and Instructions: Review these documents to grasp the guidelines for processing payments and managing travel requisitions.
4. Pursue Additional Qualifications
  • Short Courses: Consider courses in public administration, travel management, or financial administration offered by institutions like the National School of Government or accredited training providers.
  • Certifications: A certificate in office administration or bookkeeping can enhance your CV and demonstrate your commitment to the role.
5. Network and Seek Mentorship
  • Professional Networks: Join public sector forums or LinkedIn groups to connect with current Admin Clerks or HR professionals in government departments.
  • Mentorship: Reach out to professionals in similar roles for guidance on navigating the public sector job market.
Why Work for the Department of Tourism?

The Department of Tourism plays a vital role in promoting South Africa as a premier travel destination, contributing to economic growth and job creation. Working as an Admin Clerk in this department offers unique benefits:

  • Impactful Work: Support the department’s mission to facilitate tourism by ensuring efficient travel arrangements for staff.
  • Career Stability: Public sector roles offer job security, competitive salaries (R228,321.00 per annum for this position), and benefits like pension and medical aid contributions.
  • Professional Growth: Opportunities to learn about public sector administration, financial management, and travel coordination, with potential for career advancement.
  • Inclusive Workplace: The Department’s commitment to diversity encourages applications from underrepresented groups, fostering an inclusive work environment.
Challenges and How to Overcome Them

While the Admin Clerk role is rewarding, it comes with challenges. Here’s how to address common obstacles:

  • High Volume of Paperwork: Managing numerous VA26A forms and supporting documents requires strong organizational skills. Use digital tools or spreadsheets to track tasks and deadlines.
  • Time-Sensitive Tasks: Late bookings and cancellations can create pressure. Prioritize tasks and communicate promptly with travelers to resolve issues.
  • Regulatory Compliance: Ensuring adherence to PFMA and Treasury Regulations can be complex. Regular training and consultation with supervisors can help maintain compliance.
  • Stakeholder Coordination: Balancing communication with travelers, TMCs, and managers requires tact. Practice active listening and clear, concise communication.
Frequently Asked Questions (FAQs)
1. What is the salary for the Admin Clerk position (DT 11/2025)?

The salary is R228,321.00 per annum (Salary Level 05).

2. Who can I contact for enquiries?

Contact Ms. Sekgweleo at (012) 444 6773 for any questions about the position.

3. What happens if I use the old Z83 form?

Applications using the old Z83 form will be disqualified. Ensure you use the new Z83 form available at www.gov.za/documents.

4. Do I need to submit certified copies with my application?

No, only shortlisted candidates need to submit certified copies of qualifications and other documents before the interview.

5. What assessments will I face if shortlisted?

Shortlisted candidates will undergo a practical exercise, an ethical conduct test, and personnel suitability checks (e.g., criminal record and qualification verification).

Conclusion

The Admin Clerk position (DT 11/2025) at the Department of Tourism is an excellent opportunity for organized, detail-oriented individuals to contribute to South Africa’s public sector. By meeting the educational and experiential requirements, mastering the application process, and preparing through skill development and regulatory knowledge, you can position yourself as a strong candidate. This role not only offers a competitive salary and job stability but also a chance to support the vital work of promoting tourism in South Africa. Take the first step by submitting a compliant application to Recruitment11@tourism.gov.za or via the specified physical addresses, and start your journey toward a fulfilling career in public administration.

For further details, contact Ms. Sekgweleo at (012) 444 6773 or visit the Department of Tourism’s website for updates on the application deadline and other opportunities.

Note: By applying for this position, you consent to the Department of Tourism processing your personal information under the Protection of Personal Information Act (POPIA). Ensure all application materials are accurate and submitted on time to avoid disqualification.

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