Aramex invites interested and suitably qualified candidates to apply for the position of Receptionist to be based in Cape Town, Western Cape.
Position: Receptionist
Job ID: 6378
Location: Cape Town, Western Cape
Closing Date: Not Specified
Key Responsibilities
Answering all incoming calls within three rings.
Reporting of telephone system faults to the relevant supplier.
Printing of daily reports from the telephone management system.
Sorting of Company mail to the correct person\department.
Compiling the company mailbag.
Welcoming and announcing visitors to the correct person.
Distribution of messages to the correct person within the performance standard time.
Filing of reception documents.
Liaising with callers in a professional, courteous, and respectful manner.
Updating the extension lists and distribution to all staff.
Allocating and programming of persons to extension numbers.
CPT Email collections.
CPT email pre-alerts.
Global cases.
Problem deliveries.
Checking up on CPT collections every morning (if they were completed).
Booking of cash collections.
Escalate service failures to CRM.
Courtesy calls to customers – Late Freight and /or customer update.
Assisting commercial staff with client follow ups/ client queries.
Assist Walk in clients / Announce appointments.
Manage Bidvest Cleaning team.
Administration duties – Cost effective quotation requests from all service providers for all Depts-dependent on requirement
Bidvest Facility Management – Liaise with Bidvest and service providers with regards to quotations /Annual/Quarterly services ensured (Pest control /Fire systems /Hygiene etc.)
Assist with creating PR`s on Ariba system for Branch and often certain Dept.’s.
Grocery /Cleaning stock control and purchasing.
Liaise and ensure services rendered by service providers / appointments booked.
Minimum Requirements
2-3 years working experience as receptionist.
Minimum requirement is a Matric (Grade 12)
Strong communication skills – Excellent command of the English language
Customer Centric Personality
Computer Proficiency
Skills
Communication – Written & Verbal
Customer Focus
Problem solving
Telephone handling skills.
Multi-tasking
Competencies
Communication (Verbal)
Planning & Organising
Teamwork
Adaptability
How to apply
Apply Here: Receptionist-Cape Town