The Civilian Secretariat for Police Service is seeking qualified candidates to apply for the Receptionist position, which will be based in Pretoria, Gauteng.
POSITION: RECEPTIONIST
REFERENCE NUMBER: CSP/12/2025
SALARY: R193 359 per annum
CENTRE: Pretoria, Gauteng
REQUIREMENTS:
- Grade 12 certificate or equivalent qualifications.
The following certificates or qualifications will be added advantage:
- Office Administration/ Secretarial Studies/Business Administration/Public Administration/Customer Service/ or relevant.
- Knowledge of administrative and clerical procedures.
- Knowledge of computers and relevant software applications (MS Word, MS Excel, MS Outlook, MS PowerPoint, etc), customer service principles and practices.
- Language skills and the ability to communicate well with people at different levels and from different backgrounds.
- Telephone etiquette.
- Verbal and written communication skills, professional personal presentation, customer service orientation, organising and planning.
- Computer literacy, friendly and adaptability.
- Accuracy, ability to work under pressure and work long hours.
DUTIES:
- Render reception area services. Attend to telephone calls promptly and courteously.
- Receiving and directing clients to the relevant officials.
- Maintain telephone list and report faulty telephone lines.
- Keep proper and accurate details of caller.
- Update telephone directories for the officials.
- Manage and maintain reception area.
- Administer boardrooms bookings and allocations.
- Assist visitors and refer them to relevant staff members.
- Provide clients with relevant information.
- Ensure reception area is tidy and presentable.
- Maintains safe and clean reception area.
- Monitor and maintain office equipment.
HOW TO APPLY
APPLICATIONS: Must be mailed timeously to Private Bag X922, Pretoria, 0001 or hand delivered or couriered to 258 Lilian Ngoyi Street, Pretorius Street, Fedsure Building 2nd floor, Pretoria at the Reception Desk. Can also be emailed to [email protected]. No late applications will be accepted.
CLOSING DATE: 08 August 2025
NOTE: Applications must be submitted on the new prescribed application form Z.83 of the Public Service Act, obtainable from any Public Service Department or any Public Service and Administration website or Recruitment Office within the Secretariat for Police Service.
Applicants are not required to submit copies of qualifications and other relevant documents on application but must submit a fully completed Z83 and a detailed Curriculum Vitae (e.g. indicating positions held, dates and key performance areas/responsibilities).
Only shortlisted candidates will be required to submit certified documents on or before the day of the interviews following communication from the Department. Failure to submit the requested documents/information will result in your application not
being considered.
Failure to comply with this requirement will result in the candidate being disqualified. Correspondence will be limited to shortlisted candidates only. If you have not been contacted within three months of the closing date of this advertisement, please accept that your application was unsuccessful.
Please note that all applicants for Senior Management positions are required to complete the SMS Pre- Entry Programme administered by the National School of Government (NSG) and submit the certificate prior to appointment. The Course is available at NSG under the name Certificate for entry into the SMS and the full details can be sourced by the following link
https://thensg.gov.za/training-courses/sms-pre-entry-programme.
Shortlisted candidates will be subjected to a technical exercise that intends to test relevant technical elements of the job. Following the interview process, recommended candidate (s) to attend to generic SMS competency assessment as mandated by DPSA. The logistics of which will be communicated by the Department.
Short-listed candidates will be subjected to a security clearance. The Civilian Secretariat for Police Service has the right not to fill the post. Preference will be given to youth, people with disability and women in accordance with our employment equity plan. The successful candidates will be based in Pretoria and will frequently travel to Cape Town when Parliament is in session.