The Clicks Group invites suitably qualified candidates to apply for the position of Shop Assistant / Cashier to be based in Giyani, Limpopo.
Position: Shop Assistant / Cashier – Clicks Giyani 1665
Listing reference: click_016116
Listing status: Online
Closing date: 07 March 2024
Position summary
Industry: Wholesale & Retail Trade
Job category: FMCG, Retail, Wholesale and Supply Chain
Location: Giyani, Limpopo
Contract: Permanent
EE position: Yes
Introduction
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Job description
Job Objectives:
•To efficiently execute all operational activities at the point of sale in a timely and efficient manner.
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased, including actioning clubcard rewards.
• To ensure the safe handling of cash at all times.
• To proactively promote the Clicks’ clubcard and to enroll new clubcard members in order to achieve the clubcard participation targets.
• To make customers aware of promotions in order to positively affect sales and to ensure customers “feel good and pay less”.
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service.
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards.
• To support the Group’s vision to be the customer’s first choice health and beauty retailer by living and driving the company values.
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times.
Knowledge:
•Basic maths calculations
•Retail/FMCG background and understanding of merchandising and promotions principles
•Understanding of stock management procedures
•Knowledge of customer service excellence
Skills:
•Planning and organising skills
•Problem-solving skills
•Strong customer orientation
•Good communication skills
•Computer literacy
•Numeracy skills
Competencies:
Essential:
•Relating and networking
•Following instructions and procedures
•Delivering Results and Meeting Customer Expectations
Desirable:
•Working with people
•Persuading and Influencing
•Planning and Organising
•Coping with Pressures and Setbacks
Minimum requirements
Experience:
•Desirable: experience in a customer facing role within a retail/FMCG store operations environment
Education:
•Essential: Grade 12
•Desirable: Maths 50% and English 50% at Grade 12 level
Closing date: 07 March 2024
Please email CV to: CLK1665MGR@clicks.co.za