The Department of Higher Education and Training (DHET) invites applications from suitably qualified candidates for the position of Receptionist, which will be based in Pretoria, Gauteng.
POSITION: RECEPTIONIST
REFERENCE NUMBER: NSF42/04/2025
Branch: Skills Development
Component: National Skills Fund
Directorate: Financial Management and Administration
SALARY: R193 359 per annum (Level 4)
CENTRE: Pretoria
REQUIREMENTS:
- A National Senior Certificate (Grade 12) / National Certificate (Vocational) NQF Level 4 certificate.
- An appropriate Diploma/Bachelor’s Degree in Public Administration/Management or a related qualification will be an added advantage.
- A minimum of one (1) to 2 (two) years relevant work experience as a receptionist or switchboard operator.
- Excellent planning and organising skills, interpersonal and decision-making skills.
- Good written and verbal communication skills.
- Client-orientation focus and customer care skills.
- Good computer literacy (MS Word and Excel).
DUTIES:
- Monitor NSF telephone and direct callers and answer telephone calls in an appropriate and professional manner. Keep the NSF internal directory up to date.
- Direct calls to appropriate staff members or departments.
- Take messages and relay them to the appropriate staff member.
- Respond to enquiries and queries.
- Ensure that complex queries are referred to the back office and other relevant staff members to deal with.
- Ensure visitors are directed correctly.
- Monitor entry access into premises.
- Receive, attend to and direct visitors to the appropriate office or staff member they are visiting.
- Ensure visitors have signed in and issue them with a visitor’s sticker.
- Ensure that relevant staff members are informed of visitors.
- Act and respond in a presentable manner, being the face of the entry.
- Monitor and ensure reception areas and meeting areas are kept neat and quiet.
- Ensure that pamphlets, brochures, and other relevant information is available for visitors (including removal of outdated information from public spaces).
- Coordinate the booking of boardrooms/ meeting rooms and parking.
- Assist with escalating complex queries from the website and social media pages (including tracking of queries up to resolution) Assist with
ad hoc office admin duties, sending faxes, photocopying, and filing. - Provide first aid when required.
CLOSING DATE: 16 May 2025
ENQUIRIES: Mr D Moyane Tel No: 012 943 3105 / Ms C Els 012 943 3250 / Ms B Setuki 012 943 316
HOW TO APPLY
APPLICATIONS: DHET invites applicants to apply online on the New Z83 form by accessing the Departmental Website (click ‘apply now’ button) or http://z83.ngnscan.co.za/apply and following the easy prompts/instructions.
NOTE: A Skilled And Capable Workforce For An Inclusive Growth “The Full Details For The Adverts Can Be Accessed On DHET Website At www.dhet.gov.za or Https://Www.Dhet.Gov.Za/Sitepages/Careers.Aspx And Will Be Placed On The DPSA Circular Upload the supporting documents namely, (1) a comprehensive CV, and (2) copies of all qualifications (including matriculation), identity document, valid driver’s licence, and any other document (where required).
A fully completed and signed (electronic signature) Z83 form will be considered.
A user guide and ‘how to’ videos will assist in how to complete the form and digital signature. Only shortlisted candidates will be required to submit certified documents/copies on or before the day of the interviews. It is the applicant’s responsibility to have foreign qualifications evaluated by the South African Qualification Authority (SAQA).
Candidates whose appointments promote representativity in terms of race, gender, and disability will receive preference.
All shortlisted candidates for SMS posts will be subjected to a technical exercise that intends to test relevant technical elements of the job, the logistics of which will be communicated by the Department. The successful candidate(s) will be required to undergo a Competency Assessment. One of the minimum entry requirements for the SMS position is the Pre-entry Certificate.
No appointment will take place without the successful completion of the pre-entry certificate and submission thereof. For more details on the pre-entry course visit: https://www.thensg.gov.za/training-course/sms-pre-entry-programme/.
The candidate(s) will be required to sign an annual performance agreement, disclose his/her financial interests, and be subjected to security clearance. If you have not been contacted within three (3) months of the closing date of this advertisement, please accept that your application was unsuccessful.
Suitable candidates will be subjected to personnel suitability checks (criminal record check, citizenship verification, qualification/study verification, and previous employment verification). Applications received after the closing date will not be considered. “DHET is committed to providing equal opportunities and practising affirmative action employment. It is our intention to promote representativity in terms of (race, gender, and disability) in the organisation.
Women and people living with disability will receive preference in all NSF posts”.