The Department of Home Affairs is calling for applications from qualified and motivated individuals for the Civic Services Clerk position, located at the Mkobola Head Office in Mpumalanga.
POSITION: Civic Services Clerk
REFERENCE NUMBER: HRMC 7/25/4
(This is a re-advertisement, Candidates who have previously applied, and are still interested, are kindly requested to re-apply).
SALARY LEVEL: A basic salary of R255 450 to R300 912 per annum (Level 6)
CENTRE: Mpumalanga: Medium Office: Mkobola
REQUIREMENTS:
- A qualification in Public Management, Public Administration, Operations Management, Business Management, Management or Administration at NQF level 6 recognised by SAQA.
- Completion of the Cadet or Internship programme within the Department of Home Affairs will be an added advantage.
- Knowledge of all relevant public service and Departmental Legislative Frameworks.
- Knowledge of Civic Services Regulatory Frameworks.
- Knowledge of fraud prevention.
- Knowledge of the Batho Pele Principles.
- Willingness to work extended hours.
Required skills and competencies:
- Client orientation and customer focus.
- Excellent interpersonal skills. Problem solving and conflict management. Analytical skills.
- Telephone etiquette.
- Good written and verbal communication skills.
- Conscientious.
- Professionalism.
- Computer literacy.
- Patriotism, Honesty and Integrity.
DUTIES: The successful candidates will be responsible for, amongst others, the following specific tasks:
- Process Civic Service applications and issue documents in line with standard operating procedures.
- Administrate the provision of safe and secure enabling documents as it relates to citizenship, births, marriages, death, travel documents and passports.
- Provide administrative support in the office.
- Attend to enquiries and perform online verifications.
- Contribute to the transformation of the Local Office into a digital-first organisation.
- Implement governance processes frameworks and procedures.
- Contribute to the effective and efficient management of resources within the Office.
- Provide prompt and professional customer service.
CLOSING DATE: 31 March 2025
HOW TO APPLY
Mpumalanga:
Postal Address: Private Bag X11264, Nelspruit, 1200,
Physical Address: 29 Bester Street, Nelspruit, 1200
Correspondence between the Department and candidates will be limited to shortlisted candidates, ONLY.
SELECTION:
Shortlisted candidates –
are required to submit a copy of their ID document, relevant educational qualifications / RPL certificates / Academic Transcripts of completed qualifications, and details of current earnings (latest salary advice). Furthermore, applicants who possess (a) foreign qualification(s) will be required to submit the evaluated results of such qualifications, as received from the South African Qualifications Authority (SAQA), by a specified date; and
will be subjected to an interview, various relevant tests and assessments, and employment suitability checks (credit, criminal, citizenship, qualifications, employment references including verification of exit reasons, and conducting business with State).