Fidelity Services Group invites interested and suitably qualified candidates to apply for the Grade C Security Officer position in Atlantis, Western Cape, a permanent role focused on maintaining a safe environment for employees, customers, and assets. Responsibilities include patrolling designated areas, monitoring surveillance systems, responding to alarms, enforcing company policies, and providing a visible deterrent to criminal activity. Candidates must hold a valid PSIRA certificate, demonstrate strong communication and problem-solving skills, and be physically capable of standing, walking, and lifting up to 50 lbs. Previous security experience is preferred but not mandatory, and applicants must pass a background check and drug test. Applications, including a resume, should be submitted by the closing date of 31 December 2025.

For those seeking a leadership role, Fidelity Services Group also invites applications for the Hotel Security Supervisor position in Cape Town, Western Cape, a permanent position overseeing security operations to ensure the safety of guests, employees, and property. The role involves supervising and training security officers, monitoring security systems, conducting patrols, responding to emergencies, and collaborating with other departments to enforce protocols.

Candidates need a Grade 12 qualification, PSIRA registration, a minimum of three years of hospitality security experience, and preferably supervisory experience. Strong leadership, quick decision-making, and the ability to work evenings, weekends, and holidays are essential, along with physical fitness to stand, walk, and lift up to 50 lbs. Interested applicants should submit their resume by 31 December 2025.

1. Grade C Security Officer (Atlantis Area)
2. Hotel Security Officer (Grade A-C)
3. Hotel Security Supervisor (Grade A-B)
4. Security Site Manager

Position: Grade C Security Officer
Location: Atlantis, Western Cape
Job Type: Permanent, Full-time
Closing Date: 31 December 2025
Department: Security
Minimum Experience: Not Applicable
Primary Industry: Manufacturing
Functional Area: Other

Job Description

Job Title: Security Officer

We are seeking a qualified and professional Security Officer to join our team. The ideal candidate will be responsible for maintaining a safe and secure environment for our employees, customers, and assets. The Security Officer will patrol the premises, monitor surveillance equipment, and respond to any security incidents that may arise.

Responsibilities

• Patrol designated areas to ensure the security of the premises
• Monitor surveillance cameras and security systems
• Respond to alarms and investigate disturbances
• Enforce company policies and procedures
• Provide a visible presence to deter criminal activity
• Report any suspicious or unusual activities to management
• Record and report any security incidents or breaches
• Assist employees or customers with security concerns
• Conduct security checks of visitors, vehicles, and packages
• Respond to emergencies and provide first aid if necessary

Qualifications

• Valid PSIRA certificate
• Previous experience in security preferred
• Excellent communication and interpersonal skills
• Ability to remain calm and composed in stressful situations
• Strong problem-solving skills
• Basic computer skills
• Ability to work independently and as part of a team
• Must be able to pass a background check and drug test
• Physical ability to stand, walk, and lift objects up to 50 lbs.

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Position: Hotel Security Officer (Grade A-C)
Location: Cape Town, Western Cape
Job Type: Permanent
Closing Date: 31 December 2025
Department: Security
Minimum Experience: Not Applicable
Primary Industry: Hospitality
Functional Area: Operations

Job Description

Job Title: Hotel Security Officer

Job Summary:
The hotel security officer is responsible for ensuring the safety and security of guests, employees, and hotel property. They are expected to patrol the premises, monitor surveillance cameras, respond to emergencies, and enforce hotel policies and procedures. The ideal candidate must possess strong communication and problem-solving skills, attention to detail, and the ability to remain calm under pressure.

Responsibilities

• Patrol the hotel premises to deter and detect suspicious activity
• Monitor surveillance cameras and alarm systems
• Respond promptly to emergency situations, including medical emergencies, fires, and disturbances
• Report any safety hazards, security breaches, or suspicious behavior to management
• Enforce hotel policies and procedures, including guest registration and access control measures
• Assist guests and employees with any security-related concerns or inquiries
• Conduct regular inspections of hotel facilities to ensure compliance with safety and security standards
• Work closely with local law enforcement and emergency services when necessary

Qualifications

• Grade 12
• PSIRA registered
• Previous experience in security in a hospitality sector
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of emergency response procedures
• Must be physically fit and able to stand and walk for extended periods
• Flexible schedule, including nights, weekends, and holidays

Physical Requirements

• Ability to stand, walk, and climb stairs for extended periods

Note

This job specification is not intended to be all-inclusive. The employee may perform other related duties as required to meet the ongoing needs of the hotel.

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Position: Hotel Security Supervisor (Grade A-B)
Location: Cape Town, Western Cape
Job Type: Permanent
Closing Date: 31 December 2025
Department: Security
Minimum Experience: Not Applicable
Primary Industry: Hospitality
Functional Area: Other

Job Description

Job Title: Hotel Security Supervisor

Job Summary:
The Hotel Security Supervisor is responsible for overseeing the security operations of the hotel to ensure the safety and security of guests, employees, and property. The supervisor will lead a team of security officers and work collaboratively with other departments to enforce security protocols and maintain a secure environment.

Responsibilities

• Supervise and train security officers, including scheduling, assigning tasks, and providing guidance and support
• Monitor security cameras, alarms, and access control systems to detect and prevent security breaches
• Conduct regular patrols of the hotel grounds to identify and address security risks
• Respond to emergency situations, such as fires, medical emergencies, and disturbances, and coordinate with local law enforcement when necessary
• Investigate security incidents and prepare incident reports for management review
• Collaborate with other departments to ensure that security protocols are followed and guest safety is prioritized
• Maintain a professional and courteous demeanor when interacting with guests and employees
• Stay up-to-date on security trends and regulations to implement best practices and procedures
• Assist in the development and implementation of security training programs for employees
• Perform other duties as assigned by the Director of Operations

Qualifications

• Grade 12
• Minimum of 3 years of experience in security in hospitality sector
• PSIRA registered
• Previous supervisory experience preferred
• Strong communication and interpersonal skills
• Ability to remain calm and make quick decisions in emergency situations
• Knowledge of security systems and protocols
• Ability to work evenings, weekends, and holidays as needed

Physical Requirements

• Ability to stand, walk, and lift up to 50 pounds
• Ability to work in various weather conditions
• Ability to pass a background check and drug screening

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Position: Security Site Manager
Location: Steenberg/Retreat, Cape Town, Western Cape
Job Type: Permanent
Closing Date: 31 December 2025
Department: Security
Minimum Experience: Mid-Senior
Primary Industry: Manufacturing
Functional Area: Operations

Job Description

Job Title: Security Site Manager

We are seeking a highly experienced and organized Security Site Manager to oversee all security operations at our site. The ideal candidate will have a strong background in security management and a proven track record of success in enforcing security protocols and procedures.

Responsibilities

• Develop and implement security policies and procedures to ensure the safety and security of the site
• Supervise security personnel and ensure they are properly trained and equipped to carry out their duties effectively
• Monitor surveillance systems and respond to any security breaches or incidents in a timely and appropriate manner
• Conduct regular security audits and inspections to identify potential risks and areas for improvement
• Coordinate with law enforcement agencies and other security partners to address security threats and maintain a safe work environment
• Maintain accurate records and reports of security incidents and activities

Requirements

• Proven experience in security management, preferably in a corporate or industrial setting
• PSIRA registered
• Strong understanding of security principles and best practices
• Excellent communication and leadership skills
• Ability to effectively manage a team of security personnel and prioritize tasks
• Proficiency in security technology and systems
• Valid security license or certification

How to Apply

If you are a dedicated and experienced security professional looking for a challenging yet rewarding role, we encourage you to apply for the position of Security Site Manager. Submit your resume for consideration.

Notes

• Formatting: Each posting follows a job-site-style structure with clear sections for job details, description, responsibilities, qualifications, and application instructions.