SANRAL invites interested and suitably qualified candidates to apply for the position of Receptionist (x9 posts). The role is based across all nine provinces, with one position available per location. The successful candidate will serve as the first point of contact for visitors and callers, providing a professional, courteous, and efficient reception service. The position requires managing front desk operations, maintaining a welcoming environment, and ensuring effective communication and coordination with internal departments.

The Receptionist will also be responsible for handling switchboard operations, directing calls appropriately, managing visitor access, and supporting general office administration. Applicants must possess a Grade 12 qualification, with a post-matric qualification considered an added advantage, along with three years of relevant reception and switchboard experience. Proficiency in Microsoft Office Suite, excellent communication skills, and strong organisational abilities are essential for this role. Preference will be given to candidates residing near the relevant SANRAL office location.

Position: Receptionist X9 Posts
Reports To: Provincial Head / Facilities Manager
Date: 06 November 2025
Grade: B1
Salary: Market-related
Appointment Type: Permanent

Locations:

• Western Cape Province (Bellville) x1
• Eastern Cape Province (Gqeberha) x1
• Gauteng Province (Pretoria) x1
• KwaZulu-Natal (Pietermaritzburg) x1
• Mpumalanga Province (Mbombela) x1
• Northern Cape Province (Kimberly) x1
• North-West Province (Mahikeng) x1
• Free State Province (Bloemfontein) x1
• Limpopo Province (Polokwane) x1

Position Objective

To act as the first point of contact and provide friendly, welcoming, and efficient service to SANRAL visitors and callers. To manage and coordinate front desk activities and switchboard operations, ensuring professionalism and efficiency in all reception and administrative duties.

Minimum Requirements

• National Senior Certificate (Grade 12).
• A post-matric qualification will be an added advantage.
• Three (3) years of reception and switchboard experience.
• Computer literacy and proficiency in Microsoft Office Suite.

Technical Competencies

• Familiarity with phone systems and switchboard operation.
• Knowledge of general office machines (copiers, printers, etc.).
• Excellent interpersonal and communication skills.
• Proficiency in MS Word, Excel, and Outlook.
• Strong verbal communication and telephone etiquette.
• Excellent time management and organisational skills.

Key Responsibilities

• Greet and welcome visitors; determine nature of business and direct appropriately.
• Notify relevant SANRAL personnel of visitor arrival and liaise with security.
• Maintain visitor logbooks and issue badges.
• Keep the reception area tidy, neat, and well-stocked.
• Receive mail, parcels, and courier deliveries.
• Manage switchboard operations — answer, transfer, and take messages professionally.
• Maintain and update telephone lists and boardroom bookings.
• Assist with administrative duties, including stationery, travel arrangements, and meeting coordination.
• Participate in emergency evacuations (OHS team) and assist with general office support.

Employment Reference Checks

Employment reference checks form part of SANRAL’s recruitment and selection process. Applicants must sign a consent form authorising SANRAL to verify information for recruitment purposes. All information will remain confidential and used internally by SANRAL’s Human Resources department.

Employment Equity

Appointments will be made in accordance with SANRAL’s Employment Equity Plan and Recruitment Policy.
Preference will be given to candidates residing near the relevant SANRAL offices.
No relocation assistance will be provided.
SANRAL reserves the right not to fill any position.

Closing Date: 13 November 2025

How to Apply:
Interested candidates must submit their detailed CVs online by clicking on the link provided below. Applications should clearly indicate the preferred provincial location for placement. The position requires a professional individual with strong communication, organisational, and interpersonal skills, capable of managing front desk operations and providing efficient customer service. Applicants should ensure that all required information is accurately captured before submission, as incomplete applications will not be considered.

Only candidates who meet the minimum requirements and possess relevant experience will be shortlisted for further assessments. All applications will be treated with the strictest confidentiality in line with SANRAL’s recruitment policies. No hand-delivered, emailed, or faxed applications will be accepted.