The South African Reserve Bank (SARB) invites qualified candidates to apply for the full-time position of Hospitality Services Assistant, which will be based at the Head Office in Pretoria, Gauteng.
Position: (1081) Hospitality Services Assistant X11 – CSD
Job Identification: 1081
Job Category: Hospitality Services
Degree Level: NQF 4: Grade 12/ Matric and National Vocational Certificate Level
Job Schedule: Full time
Job Shift: Day
Locations: Head Office, Pretoria, Gauteng
Closing Date: 20 June 2025, 11:55 PM
Job Description
Brief description
The main purpose of this position is to render hospitality, food and beverage services within the South African Reserve Bank (SARB) functions and events.
Detailed description
The successful candidate will be responsible for the following key performance areas:
- Organise self to ensure that work allocated is completed within set time and defined standards.
- Set up, clear and prepare meeting rooms/work cafe /boardrooms/function venues.
- Serve food, refreshments in adherence to food safety standards.
- Inspect venues pre and post functions and events.
- Work independently, diagnose and resolve issues as they arise.
- Maintain sanitation, health, and safety standards in own work areas.
- Ensure compliance adherence to food safety and hygiene standards, Quality management system (ISO 22000, 9001) and Occupational Health Safety & Environment (OHS&E) in accordance with relevant standards and legislations.
- Apply rules of courtesy when in contact with clients, other employees and visitors to the Bank, always displaying a service orientation, supply clients with needed information and dealing with client complaints.
- Engage with own team members in a manner that reflects a sound and effective working relationship.
- Proactively understand the impact of own environment output in relation to a wider service delivery context and proposition.
- Willingly and enthusiastically make useful and meaningful improvements to ones works.
- Willingly address any gaps in own performance of tasks and activities against the required standard.
- Record breakages/shortages of cutlery and crockery.
- Handle lost and found items according to the SARB’s processes.
Qualifications
Job requirements
To be considered for this position, candidates must be in possession of:
- a Grade 12 (NQF4) or equivalent.
- one to two years’ experience of job-related experience in the hospitality environment.
- experience in the Hospitality industry will be an added advantage.
Additional requirements include:
- verbal and written communication
- flexibility
- service and stakeholder focus
- problem solving skills
- attention to detail
- excellent communication and interpersonal skills
- ability to work well in a team environment
- time-management skills
- customer service skills
Closing Date: 20 June 2025, 11:55 PM
How To Apply