The South African Revenue Service has announced a new employment opportunity for the position of GenAssistant: Cleaning & Food Aid Services under Requisition ID 11090. The vacancy forms part of the Taxpayer Engagement division and is based in the Western Cape. Applications are officially open and interested candidates are encouraged to submit applications before the closing date of 12 May 2026.
This opportunity is suitable for candidates with basic literacy skills who are seeking employment within a professional government environment. The position focuses on maintaining cleanliness, assisting with refreshments during official meetings, managing kitchen stock, and supporting daily operational activities within SARS facilities.
The role offers an opportunity to become part of an institution responsible for revenue collection and economic protection in South Africa. SARS continues to recruit individuals who demonstrate honesty, accountability, dedication, and professionalism in the workplace.
Overview of the Position
The GenAssistant: Cleaning & Food Aid Services role reports directly to the Manager: Taxpayer Services within the Taxpayer Engagement division. The successful candidate will support Corporate Real Estate operational objectives through cleaning services, hospitality assistance, and facilities support.
The organisation aims to maintain high standards across office buildings and infrastructure while ensuring a clean and professional environment for staff members, stakeholders, and visitors.
Job Details
- Position: GenAssistant: Cleaning & Food Aid Services
- Requisition ID: 11090
- Division: Taxpayer Engagement
- Reporting To: Manager: Taxpayer Services
- Location: Western Cape
- Closing Date: 12 May 2026
About SARS
South African Revenue Service plays a major role in the administration of tax systems and customs services in South Africa. The institution focuses on improving compliance, supporting economic development, and ensuring efficient revenue collection for national growth and public services.
SARS continues to build a responsive and agile workforce capable of adapting to changing operational demands. Employees are expected to uphold integrity, transparency, fairness, and professionalism at all times.
The organisation also promotes Employment Equity and encourages applications from Persons with Disabilities.
Purpose of the Job
The primary purpose of this position is to support the maintenance and operational requirements of Regional Corporate Real Estate facilities. Duties include maintaining cleanliness, preparing refreshments, managing kitchen supplies, and ensuring conference rooms are ready for official meetings and functions.
The successful candidate will contribute toward creating a clean, organised, and welcoming work environment while supporting operational efficiency within SARS facilities.
Minimum Requirements
Candidates interested in applying for the position must meet the following requirement:
- Basic Literacy
This opportunity may suit individuals who have previous experience in cleaning services, kitchen support, hospitality assistance, office maintenance, or facility support, although the advertisement specifically lists basic literacy as the educational requirement.
Key Responsibilities
The GenAssistant role includes several operational responsibilities that support daily activities within the workplace. The successful applicant will be expected to complete tasks efficiently while maintaining quality service standards.
Cleaning Duties
The appointed candidate will be responsible for maintaining cleanliness within kitchen areas, conference rooms, and designated facilities. Cleaning tasks must be completed according to agreed quality standards and within allocated timeframes.
Duties include:
- Washing dishcloths
- Cleaning kitchen cupboards
- Cleaning refrigerators and microwave ovens when necessary
- Maintaining hygiene standards within food preparation and serving areas
- Ensuring serving utensils are properly cleaned after use
Maintaining a clean environment contributes to employee wellbeing and supports professional workplace standards.
Hospitality and Refreshment Support
An important part of the role involves assisting during meetings and official functions by preparing and serving refreshments.
Responsibilities include:
- Preparing tea, coffee, and refreshments for meetings
- Serving refreshments on time
- Ensuring conference rooms have clean water, glasses, and bottles available
- Preparing food serving utensils before meetings begin
- Cleaning up after events and functions
The successful candidate must be organised, punctual, and capable of maintaining professional service standards during official gatherings.
Kitchen Stock Control
The role also includes managing kitchen supplies and ensuring sufficient stock is available for daily use.
Tasks include:
- Assisting with order and stock requisitions
- Monitoring stock levels for coffee, tea, milk, sugar, and cleaning materials
- Reporting low stock levels to the responsible person
- Unpacking stock deliveries upon arrival
Good organisation and attention to detail are essential for maintaining accurate stock management processes.
Operational Responsibilities
The successful candidate will also support operational efficiency through the following activities:
- Adhering to workplace procedures
- Applying changes to work processes when instructed
- Reporting daily task activities
- Communicating progress on assigned duties
- Resolving operational issues and escalating unresolved matters when necessary
- Planning and organising daily work activities effectively
SARS expects employees to deliver quality work while minimising errors and maintaining service excellence.
Governance and Compliance
Employees at SARS are required to comply with governance standards, workplace policies, and organisational procedures.
The successful candidate must:
- Follow compliance standards
- Adhere to workplace regulations
- Escalate problems for investigation when necessary
- Maintain confidentiality where required
Integrity remains a core value within the organisation and employees are expected to conduct themselves professionally at all times.
Workplace Values and Behavioural Competencies
SARS is looking for candidates who demonstrate strong behavioural competencies aligned with the organisation’s values and operational culture.
Important behavioural competencies include:
- Accountability
- Analytical thinking
- Attention to detail
- Commitment to continuous learning
- Fairness and transparency
- Honesty and integrity
- Organisational awareness
- Respect
- Trust
These qualities are important in maintaining professionalism and supporting effective teamwork within the workplace.
Technical Competencies Required
Although this is an entry-level support position, candidates should still demonstrate basic technical competencies relevant to the role.
Key competencies include:
- Business knowledge
- Data collection and analysis
- Efficiency improvement
- Functional policies and procedures
- Reporting
The role requires individuals who can follow instructions carefully while maintaining consistent service standards.
Career Growth Opportunities
Government support positions such as this one can provide valuable workplace experience for individuals seeking long-term employment opportunities. Working within a structured organisation like SARS may help candidates gain practical skills in:
- Office support services
- Hospitality assistance
- Facilities management
- Workplace compliance
- Customer service
- Teamwork and communication
Exposure to professional workplace systems and operational procedures can also support future career development in administrative, hospitality, or facilities-related roles.
Employment Equity
The recruitment process will consider the Employment Equity policy of SARS. Persons with Disabilities are encouraged to apply for the position.
Shortlisted candidates may be required to complete:
- Pre-employment screening
- Psychometric assessments
- Pre-assessments
- Case studies
- Security vetting
- Reference checks
- Declaration of private interests
- Oath of secrecy
Appointments are subject to security clearance and verification processes where applicable.
Important Information for Applicants
Candidates are encouraged to ensure that applications are submitted before the official closing date. Late applications may not be considered.
Applicants should also ensure that all information provided during the application process is accurate and complete. Supporting documents and references may be required during screening and verification stages.
Why This Opportunity Matters
The GenAssistant: Cleaning & Food Aid Services position offers more than basic workplace duties. The role contributes directly to maintaining operational efficiency and professional standards within one of South Africa’s key public institutions.
Employees performing support functions help ensure that meetings, office operations, and workplace facilities run smoothly on a daily basis. Clean environments, organised facilities, and reliable hospitality services all contribute toward effective service delivery within government institutions.
For job seekers looking to enter the public sector or secure stable employment, this vacancy may provide a valuable opportunity to gain experience within a respected national organisation.
Application Closing Date
- Closing Date: 12 May 2026
Interested applicants should apply before the deadline to avoid missing the opportunity.
Interested candidates who meet the minimum requirements are encouraged to submit applications before the closing date of 12 May 2026. Applicants should ensure that all required information and supporting documents are completed correctly to avoid delays during the recruitment and screening process.
Applications for the GenAssistant: Cleaning & Food Aid Services position at the South African Revenue Service must be submitted online through the official application link below. Only applications submitted through the approved recruitment platform will be considered for the vacancy.