GBS invites interested and suitably qualified internal candidates to apply for the position of Canteen General Assistant on a 12-month fixed-term contract. The role supports the in-house canteen operations at the Umhlanga call centre, requiring individuals with strong interpersonal skills, attention to detail, and the ability to perform routine cleaning, food safety, and service delivery tasks in a fast-paced environment.

Successful applicants must currently be employed by the company for at least six months, hold a minimum 90% attendance record over the past three months, have no active warnings, and not be on any performance improvement program. Prior experience of one to two years in a similar canteen or restaurant setting is required, with matric and culinary qualifications considered advantageous. All applications must be disclosed to the current line manager.

Position: Canteen General Assistant
Job Type: 12-Month Fixed Contract
Location: Durban, KwaZulu-Natal
Closing Date: 30 November 2025

Job Details

Division GBS
Business Unit Canteen
Minimum experience Entry Level
Company primary industry Food and Beverages
Job functional area Other
Contract term 12

Job Description

Canteen General Assistant – (12-Month Fixed Contract)

Are you a motivated and reliable individual with a passion for delivering exceptional service? We’re looking for a dynamic General Assistant to join our inhouse canteen team at our call center based in the hub of Umhlanga!

We require an individual with good interpersonal skills, attention to detail, good hand-eye coordination, and a passion for practical and methodical work. You must be honest, trustworthy, and able to work as an all-rounder within the canteen team. Strong communication skills and the ability to work as part of a team are key to ensuring excellent service with a smile. If you’re dedicated to providing top-quality service in a fast-paced environment, we’d love to hear from you!

Key Responsibilities:

• Performing routine tasks that may involve the use of chemicals, hand-held tools, machinery, and equipment, which may require some physical effort.
• Cleaning of kitchen and/or dining halls.
• Washing of kitchen utensils, crockery, cutlery, and vending machines.
• Reporting repairs and maintenance issues.
• Venue setups and clean-ups for functions (e.g., chairs) as needed.
• Specialized cleaning and ad-hoc services as required.
• Unloading and distribution of consumables and cleaning materials as needed.
• Ensuring housekeeping is done in accordance with procedures.
• Waste removal.
• Ensuring that service delivery within the Centenary Café is always maintained.
• Cleaning food preparation, equipment, and serving areas after every meal service.
• Adhering to Food Safety Management Practices and Standards in the kitchen and dining halls.
• Ensuring cleaning standards, machinery, equipment, personal hygiene, and food safety are maintained.
• Always applying safe working procedures.
• Undertaking duties and tasks as prescribed from time to time.
• Willingness to work overtime or on weekends as required.

Minimum Requirements:

• Matric advantageous
• At least 1 to 2 years of prior experience as a general assistant within an inhouse canteen environment, restaurant, or similar industry
• Culinary qualification would be advantageous
• Must be employed within the company for a minimum of 6 months
• Must have achieved the following over the last 3 months:
• 90% average attendance record
• No active warnings on file
• Not currently on any performance programs

Please note: All applicants must advise their line manager of their application for this position.

If you meet the above requirements and are eager to contribute to a clean, efficient, and customer-focused environment, apply today to become part of our dedicated team!

We are committed to providing equal opportunities to all applicants from diverse backgrounds. Only candidates meeting the specified criteria will be considered.

If you do not receive a response within 14 working days, please consider your application unsuccessful. We appreciate your interest in joining our team and wish you every success in your future endeavors.

How to Apply

Interested candidates must apply by clicking on the link below. Applications close on 30 November 2025, and only those meeting all minimum requirements—including six months of current employment, a 90% attendance record over the last three months, no active warnings, and no ongoing performance programs—will be considered. Line managers must be informed of all applications.