Dis-Chem Pharmacies Limited invites interested and suitably qualified candidates to apply for the position of CJM Receptionist at its Delmas division in Mpumalanga. This is a permanent, entry-level employment opportunity within the retail industry, offering candidates an opportunity to develop their administrative, communication and customer service skills in a professional working environment.

The successful candidate will be responsible for operating the switchboard, answering incoming telephone calls, directing callers to the appropriate departments, taking accurate messages and assisting visitors who arrive at the reception area. The position requires a professional individual who can communicate effectively, handle enquiries politely, follow company procedures and maintain a welcoming reception environment.

Candidates who have Grade 12 and demonstrate good listening skills, attention to detail, honesty and effective time management are encouraged to consider this opportunity. Previous experience in a similar receptionist or switchboard role will be advantageous but is not listed as a minimum requirement.

Job Details

• Job Title: CJM Receptionist
• Division: CJ – Delmas
• Location: Delmas, Mpumalanga, South Africa
• Job Type: Permanent
• Experience Level: Entry Level
• Industry: Retail
• Functional Area: Administrative
• Date Posted: 12 October 2026
• Closing Date: 25 October 2026
• Salary: Market-related
• Benefits: Medical aid, provident fund and staff account

Minimum Requirements

Interested applicants must meet the following minimum requirement:

• Grade 12, Matric or Senior Certificate.

Advantageous Requirements

The following will be an added advantage:

• Previous experience in a receptionist, switchboard operator or similar administrative position.
• Experience answering telephone calls and directing enquiries to the appropriate departments.
• Good customer service and communication skills.
• The ability to take accurate messages and communicate information clearly.
• The ability to interact professionally with visitors, employees and other stakeholders.

Although previous experience is advantageous, applicants should ensure that they meet the stated minimum educational requirement and all special conditions of employment before submitting an application.

Duties and Responsibilities

The successful candidate will perform a range of reception, switchboard, administrative and customer service duties to support the daily operations of CJ Marketing at Dis-Chem’s Delmas division.

1. Telephone and Switchboard Management

The receptionist will be responsible for handling incoming calls efficiently and ensuring that callers are connected to the correct individuals or departments.

Key responsibilities include:

• Answering all incoming telephone calls within a reasonable time and in accordance with CJ Marketing standards.
• Speaking politely and professionally to clients, customers, employees and other callers.
• Providing accurate and relevant information in response to enquiries, questions and concerns.
• Directing calls to the appropriate individuals or departments as quickly as possible.
• Avoiding unnecessary lengthy internal calls that may prevent other incoming calls from being answered.
• Recording caller details when a call reaches the switchboard for the third time and emailing the relevant staff members.
• Ensuring that calls unrelated to switchboard services are transferred to the appropriate departments without unnecessary delays.

The receptionist must remain attentive throughout the working day and ensure that telephone enquiries are handled in a professional and organised manner.

2. Message Taking and Information Management

Accurate message taking is an important part of the position. The successful applicant must ensure that messages and contact details are recorded correctly and delivered to the appropriate recipients.

Responsibilities include:

• Taking accurate messages from callers and repeating the information to confirm that it has been recorded correctly.
• Carefully recording callers’ names, contact numbers and other relevant details.
• Repeating contact information to callers to verify its accuracy.
• Asking appropriate questions to obtain all the information required to communicate a message effectively.
• Ensuring that messages and telephone calls are transferred to the correct individuals at all times.
• Verifying whether calls relate to Procurement, Agency, Commercial or Marketing Operations before transferring them.
• Communicating messages clearly to prevent misunderstandings and delays.

Candidates should be detail-oriented and capable of listening carefully when handling telephone enquiries.

3. Communication and Reporting

The receptionist must maintain effective communication with employees and management to ensure that information is shared accurately and promptly.

Duties include:

• Communicating clearly with staff members when transferring messages or providing information.
• Repeating information slowly and clearly when a caller or colleague appears not to understand the message.
• Providing management with accurate daily feedback regarding telephone calls and walk-in visitors.
• Ensuring that relevant enquiries are directed to the appropriate staff members.
• Supporting effective communication between reception, management, employees and visitors.

Professional communication, patience and the ability to follow verbal and written instructions are essential for this role.

4. Reception and Customer Service

The successful candidate will serve as a point of contact for visitors and callers, helping to create a professional and welcoming reception environment.

Responsibilities include:

• Assisting guests who have scheduled appointments with directors and other staff members in accordance with Dis-Chem standards and procedures.
• Helping walk-in visitors connect with the relevant employees regarding meetings, deliveries and other enquiries.
• Providing area codes, work telephone numbers and other relevant information when requested.
• Ensuring that customers, guests and callers receive appropriate feedback regarding their enquiries within a reasonable time.
• Informing the relevant personal assistants when guests arrive to meet with directors.
• Ensuring that visitors are directed to the correct individuals or departments.
• Assisting warehouse personnel with staff deliveries by contacting the relevant departments before the deliveries leave.
• Providing clear directions and guidance to visitors looking for the delivery warehouse.

A customer-focused attitude and the ability to remain calm and professional when dealing with different people will be important in performing these duties effectively.

5. General Administration, Housekeeping and Compliance

In addition to switchboard and reception duties, the receptionist will be expected to maintain an orderly working environment and comply with company policies.

General responsibilities include:

• Maintaining housekeeping standards in accordance with Dis-Chem requirements.
• Following company policies, procedures and standard operating procedures.
• Complying with applicable health and safety rules and regulations.
• Adhering to the CJ Marketing uniform and personal appearance policy.
• Maintaining a professional appearance throughout working hours.
• Following workplace instructions and completing assigned responsibilities accurately.

Required Skills and Competencies

Dis-Chem is looking for a candidate who demonstrates the following essential competencies:

English Language Proficiency: The ability to read, write and speak English well is required for communicating with callers, employees and visitors.

Effective Listening Skills: The candidate must listen carefully, understand enquiries, follow instructions and communicate information accurately.

Communication Skills: Clear verbal and written communication is essential for answering calls, taking messages and providing information to colleagues and visitors.

Attention to Detail: The ability to record accurate contact details, take correct messages and transfer calls to the appropriate departments is important.

Time Management: The receptionist must handle calls efficiently, prioritise tasks and avoid unnecessary delays when directing enquiries.

Honesty and Trustworthiness: The successful candidate must demonstrate integrity and maintain professional standards when dealing with callers, visitors and confidential information.

Teamwork: The ability to maintain cooperative working relationships and demonstrate sensitivity and respect towards colleagues is essential.

Ability to Follow Instructions: Candidates must be able to understand instructions, carry them out correctly and follow through on assigned responsibilities.

Customer Service: A polite, helpful and professional approach is required when dealing with customers, guests and employees.

Special Conditions of Employment

Applicants must take note of the following conditions before applying:

• The position is based in Delmas, Mpumalanga.
• The successful candidate will work at a dedicated workstation and will be required to sit at a desk for most of the working day.
• Employees must comply with the CJ Marketing uniform policy during working hours.
• Jeans and tekkies are not permitted under the stated uniform policy.
• Personal cellphone use and personal telephone calls are not permitted during working hours.
• Applicants must be South African citizens.
• Candidates must undergo the required MIE screening.
• Applicants must have a clear criminal and credit record.
• A valid driver’s licence is required.
• Applicants must have their own reliable transport.

Candidates should ensure that they can meet these conditions, particularly the requirement for a valid driver’s licence and reliable transport, before submitting an application.

Salary and Benefits

Dis-Chem Pharmacies offers a market-related salary for this permanent position. The advertised benefits include:

• Medical aid.
• Provident fund.
• Staff account.

The specific salary amount and applicable benefit conditions have not been provided in the vacancy advertisement. Applicants may need to obtain further details during the recruitment process.

Who Should Apply?

This opportunity may be suitable for individuals who have completed Grade 12 and are interested in pursuing a career in reception, administration, switchboard operations or customer service.

Candidates who enjoy interacting with people, answering telephone enquiries, organising information and assisting visitors may find this role particularly relevant to their career interests.

Applicants with previous receptionist or switchboard experience may have an advantage. However, the vacancy is classified as entry-level, and previous experience is listed as advantageous rather than a minimum requirement.

Before applying, candidates should review the job requirements carefully and ensure that their qualifications, communication skills and personal circumstances align with the advertised conditions.

How to Apply

Interested and suitably qualified candidates should submit their applications through the official Dis-Chem recruitment platform or the application channel provided in the original vacancy advertisement.

Applicants are encouraged to prepare an updated CV that clearly outlines their educational qualifications, relevant experience, communication abilities and administrative skills. Where applicable, candidates should ensure that their contact details are correct and that their CV reflects the requirements of the position.

Important: The vacancy information provided does not include a direct application URL. Visit the official Dis-Chem careers website or locate the original advertisement to access the application link and follow the prescribed application process.

Closing Date

Applications close on 25 October 2026.

Interested candidates are encouraged to submit their applications before the closing date to avoid missing the opportunity.

Important Notice to Applicants

Dis-Chem Pharmacies Limited has indicated that only successful applicants will be contacted. Candidates who have not been contacted within two weeks after the closing date should consider their applications unsuccessful.

Dis-Chem Pharmacies is an equal opportunity employer. The company’s approved Employment Equity Plan and targets will be considered during recruitment in line with its Employment Equity and Transformation Strategy. Dis-Chem also actively supports the recruitment of people with disabilities.

Disclaimer: This vacancy announcement is intended to inform job seekers about the advertised opportunity. Applicants should consult the official Dis-Chem recruitment advertisement for the latest information, application instructions and any additional requirements before applying.