Client Service Officer: Paymaster (X49 Posts) – Department of Employment and Labour

Department of Employment and Labour advertisement for Client Service Officer Paymaster posts with UIF responsibilities.

Client Service Officer: Paymaster (X49 Posts) – Department of Employment and Labour Vacancies 2026

The Department of Employment and Labour invites interested and suitably qualified candidates to apply for the position of Client Service Officer: Paymaster (X49 Posts). This opportunity is open to individuals who meet the minimum requirements and are committed to delivering quality public service in line with legislative frameworks, departmental policies and Batho Pele Principles.

Applicants who are dedicated, professional and ready to contribute to efficient service delivery within Labour Centres and Satellite Offices across the province are encouraged to submit their applications before the closing date. Preference will be given in accordance with the Employment Equity Plan to promote representivity in terms of race, gender and disability.

The Department of Employment and Labour is committed to promoting equity (race, gender and disability) in the workplace. In filling this post, preference will be given to candidates whose transfer, promotion or appointment will enhance representivity in line with the numeric targets outlined in the Department’s Employment Equity Plan.

  • Position: Client Service Officer: Paymaster
  • Number of Posts: 49
  • Salary: R269 499 per annum

Centres and Reference Numbers

Butterworth Labour Centre

  • Stationed at Centane Satellite Office – Ref: HR4/4/5/01 (X1 Post)
  • Stationed at Idutywa Satellite Office – Ref: HR4/4/5/02 (X1 Post)
  • Stationed at Nqamakwe Satellite Office – Ref: HR4/4/5/03 (X1 Post)
  • Stationed at Tsomo Satellite Office – Ref: HR4/4/5/04 (X1 Post)
  • Stationed at Willowavale Satellite Office – Ref: HR4/4/5/05 (X1 Post)

Cradock Labour Centre

  • Cradock Labour Centre – Ref: HR4/4/5/06 (X1 Post)
  • Stationed at Somerset East Satellite Office – Ref: HR4/4/5/07 (X1 Post)

East London Labour Centre

  • Stationed at EL IDZ Satellite Office – Ref: HR4/4/5/08 (X1 Post)

eMaxesibeni Labour Centre

  • Stationed at Matatiele Satellite Office – Ref: HR/4/4/5/09 (X1 Post)
  • Stationed at Mount Frere Satellite Office – Ref: HR/4/4/5/10 (X1 Post)
  • Stationed at Ntabankulu Satellite Office – Ref: HR/4/4/5/11 (X1 Post)

Fort Beaufort Labour Centre

  • Stationed at Adelaide Satellite Office – Ref: HR/4/4/5/12 (X1 Post)

Graaf-Reinet Labour Centre

  • Graaf-Reinet Labour Centre – Ref: HR 4/4/5/14 (X1 Post)
  • Stationed at Middelburg Satellite Office – Ref: HR/4/4/5/15 (X1 Post)
  • Stationed at Willowmore Satellite Office – Ref: HR/4/4/5/16 (X1 Post)

Kariega Labour Centre

  • Stationed at Joubertina Satellite Office – Ref: HR/4/4/5/17 (X1 Post)
  • Stationed at Louterwater Satellite Office – Ref: HR/4/4/5/18 (X1 Post)
  • Stationed at Misgund Satellite Office – Ref: HR/4/4/5/19 (X1 Post)
  • Stationed at Hankey Satellite Office – Ref: HR/4/4/5/20 (X1 Post)
  • Stationed at Patensie Satellite Office – Ref: HR/4/4/5/21 (X1 Post)
  • Stationed at Jeffreys Bay Satellite Office – Ref: HR/4/4/5/22 (X1 Post)
  • Stationed at Humansdorp Satellite Office – Ref: HR/4/4/5/23 (X1 Post)

Komani Labour Centre

  • Komani Labour Centre – Ref: HR 4/4/5/24 (X1 Post)
  • Stationed at Cala Satellite Office – Ref: HR/4/4/5/25 (X1 Post)
  • Stationed at Cofimvaba Satellite Office – Ref: HR/4/4/5/26 (X1 Post)
  • Stationed at Lady Frere Satellite Office – Ref: HR/4/4/5/27 (X1 Post)
  • Stationed at Whittlesea Satellite Office – Ref: HR/4/4/5/28 (X1 Post)

Lusikisiki Labour Centre

  • Stationed at Bizana Satellite Office – Ref: HR/4/4/5/29 (X1 Post)
  • Stationed at Flagstaff Satellite Office – Ref: HR/4/4/5/30 (X1 Post)
  • Stationed at Port St Johns Satellite Office – Ref: HR/4/4/5/31 (X1 Post)

Makhanda Labour Centre

  • Makhanda Labour Centre – Ref: HR 4/4/5/32 (X1 Post)
  • Stationed at Port Alfred Satellite Office – Ref: HR/4/4/5/33 (X1 Post)

Maletswai Labour Centre

  • Maletswai Labour Centre – Ref: HR 4/4/5/34 (X1 Post)
  • Stationed at Barkly East Satellite Office – Ref: HR/4/4/5/35 (X1 Post)
  • Stationed at Sterkspruit Satellite Office – Ref: HR/4/4/5/36 (X1 Post)

Mdantsane Labour Centre

  • Mdantsane Labour Centre – Ref: HR4/4/5/37 (X1 Post)
  • Stationed at High Way Satellite Office – Ref: HR/4/4/5/38 (X1 Post)
  • Stationed at Berlin Satellite Office – Ref: HR/4/4/5/39 (X1 Post)

Mthatha Labour Centre

  • Mthatha Labour Centre – Ref: HR4/4/5/60 (X1 Post)
  • Stationed at Mqanduli Satellite Office – Ref: HR/4/4/5/40 (X2 Posts)
  • Stationed at Libode Satellite Office – Ref: HR/4/4/5/41 (X1 Post)
  • Stationed at Nqeleni Satellite Office – Ref: HR/4/4/5/42 (X1 Post)

Nqanqarhu Labour Centre

  • Stationed at Elliot Satellite Office – Ref: HR/4/4/5/43 (X1 Post)
  • Stationed at Mount Fletcher Satellite Office – Ref: HR/4/4/5/44 (X1 Post)
  • Stationed at Tsolo Satellite Office – Ref: HR/4/4/5/45 (X1 Post)
  • Stationed at Ugie Satellite Office – Ref: HR/4/4/5/46 (X1 Post)

Qonce Labour Centre

  • Stationed at Sutterheim Satellite Office – Ref: HR/4/4/5/47 (X1 Post)
  • Stationed at Peddie Satellite Office – Ref: HR/4/4/5/48 (X1 Post)

Minimum Requirements

  • Grade 12 / Senior Certificate
  • No experience required

Knowledge Required

  • Unemployment Insurance Act and Regulations
  • Unemployment Insurance Contributions Act
  • Public Financial Management Act (PFMA)
  • Protection of Personal Information Act (POPIA)
  • Department of Labour and UIF Policies and Procedures
  • Treasury Regulations
  • UIF Vision, Mission and Values
  • Departmental Policies, Procedures and Guidelines
  • Batho Pele Principles

Skills Required

  • Interpersonal skills
  • Telephone etiquette
  • Interviewing skills
  • Computer literacy
  • Verbal and written communication
  • Listening skills
  • Interpretation of UIF Act and Contributions Act
  • Conflict management
  • Time management
  • Customer relations
  • Analytical skills
  • Ability to undergo on-the-job training (operational systems)

Key Duties

  • Provide screening services
  • Process applications for UIF benefits
  • Register payment continuation forms
  • Perform administrative functions

Enquiries

  • Ms N Getyeza: 047 491 0656
  • Ms L Nongena: 039 254 7201
  • Mr T Mgudane: 046 645 7700
  • Ms N Mkonto: 048 881 3010
  • Mr S Mshumpela: 049 892 2142
  • Mr M Njamela: 043 702 7500
  • Ms W Koba: 041 995 7047
  • Mr L Mduduma: 043 761 3151
  • Ms S Zaula: 047 501 5600
  • Mr S Thambo: 045 807 5477
  • Ms N Ntlokwana: 046 622 2104
  • Ms N Mtwa: 039 253 1996
  • Ms N Mvanyashe: 045 932 1077
  • Mr R Mbali: 051 633 2633
  • Mr Mbande: 043 718 8380

Applications

Applications must be submitted to the relevant Labour Centre as indicated below:

  • Deputy Director: Labour Centre Operations, Private Bag X 3081, Butterworth, 4960. Hand deliver at ERF 9369 Blyth and Robison Streets, Butterworth 4960. Email: [email protected]
  • Deputy Director: Labour Centre Operations, Private Bag X 530, eMaXesibeni, 4735. Hand deliver at No 52 Church Street, eMaXesibeni 4735. Email: [email protected]
  • Deputy Director: Labour Centre Operations, Private Bag X 530, Fort Beaufort, 4735. Hand deliver at No 528 Alice Road, Old Teba Building, Fort Beaufort 5720. Email: [email protected]
  • Deputy Director: Labour Centre Operations, PO Box 38, Cradock, 5880. Hand deliver at 73 Frere Street Centre, Cradock 5880. Email: [email protected]
  • Deputy Director: Labour Centre Operations, PO Box 342, Graaf-Reinet, 6280. Hand deliver at 63 Church Street, Graaf-Reinet 6280. Email: [email protected]
  • Deputy Director: Labour Centre Operations, IG Building Ensuco House, NR Hill and Church Streets, East London 5201. Hand deliver at IGI Building Ensuco House, Corner Oxford and Hill Street. Email: Jobs–[email protected]
  • Deputy Director: Labour Centre Operations, 15A Chase Street, Kariega 6230. Hand deliver at 15A Chase Street. Email: [email protected]
  • Deputy Director: Labour Centre Operations, Mzaule Street NU1, Mdantsane 5219. Hand deliver at No 1 Mzaule Street, Mdantsane High Way. Email: [email protected]
  • Deputy Director: Labour Centre Operations, Manpower Building, CNR Elliot and Madeira Streets, Umthatha. Hand deliver at ERF 106 Chatham Street. Email: Jobs–[email protected]
  • Deputy Director: Labour Centre Operations, PO Box 5320, Komani, 5320. Hand deliver at 10 Robinson Road, Komani 5320. Email: [email protected]
  • Deputy Director: Labour Centre Operations, PO Box X 342, Makhanda, 6140. Hand deliver at 20 High Street, Makhanda 6140. Email: [email protected]
  • Deputy Director: Labour Centre Operations, Private Bag X 1002, Lusikisiki, 4820. Hand deliver at Stanford and Jacaranda Streets, Lusikisiki 4820. Email: [email protected]
  • Deputy Director: Labour Centre Operations, PO Box 397, Nqanqarhu, 5780. Hand deliver at 1 Royal Road, Nqanqarhu 5480. Email: [email protected]
  • Deputy Director: Labour Centre Operations, PO Box X 148, Maletswai, 9750. Hand deliver at 80b Somerset Street, Maletswai 9750. Email: [email protected]
  • Deputy Director: Labour Centre Operations, PO Box 260, Qonce, 5600. Hand deliver at 41 Arthur Street, Qonce 5600. Email: [email protected]

For Attention: Deputy Director: Labour Centre Operations

Closing Date

13 March 2026 at 16:00 (walk-in applications)
13 March 2026 at 23:59 (online applications)

Important Application Notes

All attachments for online applications must include:

  • A completed and signed new Z83 application form
  • An updated CV only
  • Both documents must be combined into one (1) PDF document
  • Submit as one single attachment

Applicants must clearly indicate the correct job title and the reference number of the post in the subject line of the email. Applications must be sent to the correct email address associated with the specific post.

Failure to comply with these instructions will result in disqualification of the application.

Applications quoting the relevant reference number must be submitted on the new Z83 form, obtainable from any Public Service Department or online at:
www.gov.za/documents

Applications submitted using the old Z83 form will not be considered.

Each advertised post must be accompanied by its own fully completed, initialled and signed Z83 application form. Failure to fully complete, initial and sign the Z83 form will result in disqualification during the selection process.

Completion of the Z83 Form

  • Sections A, B, C and D must be completed in full.
  • For Sections E, F and G, due to limited space, applicants may indicate “Refer to CV” or “See attached”.
  • The question relating to conditions that prevent re-appointment under Part F must be answered.
  • The declaration section must be signed.

Only the following documents are required at the time of application:

  • A completed and signed new Z83 form
  • An updated comprehensive CV (with detailed previous experience, if any)

Only shortlisted candidates will be required to submit:

  • Certified copies of qualifications
  • Other related supporting documents

These documents must be submitted on or before the day of the interview following communication from Human Resources and must align with the requirements stated in the advertisement.

Non-RSA Citizens or Permanent Resident Permit holders in possession of foreign qualifications must provide an evaluation report issued by the South African Qualifications Authority (SAQA) (only when shortlisted).

The Department does not accept applications submitted via fax.

Applications that do not comply with the above instructions or are received after the closing date will not be considered.

Failure to submit all requested documents will result in the application not being considered.

Selection Process and Communication

Correspondence will be limited to shortlisted candidates only.

If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful.

All shortlisted candidates, including members of the Senior Management Service (SMS), will be required to undertake two pre-entry assessments:

  • A practical exercise to determine suitability based on the technical and generic requirements of the post
  • An integrity (ethical conduct) assessment

Suitable candidates will be subjected to personnel suitability checks, which may include:

  • Criminal record checks
  • Citizenship verification
  • Credit record checks
  • Qualification verification
  • Employment verification

Protection of Personal Information

By responding to this advertisement, applicants consent to the collection, processing and storage of their personal information in accordance with the Protection of Personal Information Act (POPIA).

Personal information will be used solely for the purpose of this recruitment process and will not be shared with third parties without prior consent, unless required by law.

Additional Information

The Department reserves the right not to make any appointment to the advertised post(s).

The successful candidate will be required to sign a performance agreement.

The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department will inform employment decisions.

It is the Department’s intention to promote equity (race, gender and disability) through the filling of these post(s).

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