Discovery invites interested and suitably qualified candidates to apply for the Driver position within Discovery Life. The role focuses on providing reliable transportation services for healthcare professionals and ensuring the safe collection and delivery of medical samples and documents to designated locations. The successful candidate will support the medical underwriting process by collecting blood samples from drop-boxes or specified addresses while maintaining strict confidentiality of client information. This position requires a responsible and professional driver who can follow service level agreements, maintain accurate records, and ensure that all deliveries and collections are completed efficiently and safely.

Candidates must have a Matric certificate and at least two to three years of experience working as a commercial driver. A valid South African driver’s license (Code 8 or Code 10) and a clean driving record with no traffic offences within the past 12 months are essential requirements. Strong communication, organisational, and administrative skills are necessary for managing documentation and maintaining delivery records. Knowledge of vehicle safety systems, the ability to work under pressure, and a willingness to work overtime will be beneficial. Preference may be given to applicants who have completed an advanced driving course or graduated from an accredited commercial driving school, as well as those who have knowledge of insurance medical procedures.

• Position: Driver
• Job Type: Full-Time
• Business Unit: Discovery Life
• Location: South Africa
• Closing Date: Not specified

About Discovery

• Discovery is a globally recognised organisation focused on improving and protecting people’s lives.
• The company’s purpose is to help people become healthier and live better lives.
• Discovery invests in talented and motivated individuals who believe in the company’s mission and values.
• The organisation operates in a fast-paced and innovative environment where employees are encouraged to grow and perform at their best.
• Employees are expected to contribute ideas and solutions that can improve services and help the organisation reach its goals.
• Discovery is well known for introducing new ideas and technologies in the insurance and healthcare sectors.
• The company aims to create long-term positive change in society while achieving sustainable financial success.
• Employees are given opportunities to develop professionally and gain valuable industry experience.
• Discovery promotes teamwork, accountability, and a strong culture of performance.
• Individuals who enjoy working in a dynamic environment and are passionate about making a difference are encouraged to apply.
• The organisation values innovation, dedication, professionalism, and responsibility.
• Discovery continuously strives to maintain high standards of service delivery and customer satisfaction.
• The company supports personal growth and encourages employees to improve their skills and capabilities.
• People who join Discovery become part of a forward-thinking organisation that values people and progress.

About Discovery Life

• Discovery Life is a key business unit within the Discovery Group.
• The unit specialises in providing innovative long-term insurance and risk protection services.
• Discovery Life focuses on delivering solutions that help clients manage risks and protect their financial well-being.
• The department operates in a fast-growing and dynamic environment that prioritises excellent customer service.
• Strong relationships with brokers, healthcare professionals, and clients are essential to the success of Discovery Life.
• The organisation emphasises customer engagement and maintaining a high-quality customer experience.
• Employees in this unit are expected to provide professional and efficient services to internal and external stakeholders.
• Discovery Life encourages teamwork and collaboration among employees.
• The environment promotes high performance and accountability among staff members.
• Staff members are expected to support the organisation’s goal of building long-term relationships with clients and partners.
• The unit constantly looks for innovative ways to improve insurance services.
• Employees are expected to maintain professionalism while dealing with sensitive information and client data.
• Maintaining trust and confidentiality is a key priority within the organisation.
• Discovery Life offers employees the opportunity to work in a professional and rewarding environment.
• The unit values individuals who are responsible, organised, and committed to service excellence.

Key Purpose of the Role

• The primary purpose of this role is to provide safe and reliable transportation services.
• The driver will transport healthcare professionals to and from scheduled appointments.
• The driver will collect and deliver medical samples to designated laboratories and facilities.
• The role involves ensuring that medical samples and documentation are transported safely and efficiently.
• The driver must follow strict procedures when handling medical information and laboratory samples.
• Maintaining confidentiality and professionalism is essential when performing duties.
• The role requires punctuality and reliability to ensure healthcare operations run smoothly.
• The driver will play an important role in supporting the medical underwriting process.
• The position contributes to maintaining efficient communication and logistics within the organisation.
• The role also involves ensuring compliance with safety regulations and service standards.
• Drivers are expected to represent Discovery Life professionally while interacting with healthcare professionals and clients.
• Maintaining the condition and safety of the assigned vehicle is part of the responsibilities.
• The driver must follow all company policies and road safety regulations.
• The position requires attention to detail and the ability to follow instructions accurately.
• The role supports the organisation’s commitment to providing reliable and high-quality services.

Areas of Responsibility

• Collect laboratory samples from designated drop-boxes or specified addresses.
• Transport medical samples safely to laboratories or designated facilities.
• Deliver medical documentation and laboratory reports when required.
• Ensure that all collections are completed according to company procedures.
• Maintain accurate records of collected and delivered samples.
• Follow service level agreements when performing deliveries and collections.
• Ensure all tasks are completed within the required timeframes.
• Maintain the confidentiality of client information at all times.
• Ensure proper handling and protection of sensitive medical documents.
• Perform routine checks to ensure samples and documents are correctly labelled.
• Ensure that the vehicle used for transportation is clean and well maintained.
• Follow all road safety regulations while performing driving duties.
• Communicate effectively with team members and supervisors when necessary.
• Report any delays, incidents, or issues that may affect delivery schedules.
• Ensure that samples are delivered in the correct condition and within the required time.
• Follow company procedures for the transportation of medical materials.
• Maintain accurate records of duty status and travel activities.
• Ensure proper handling of receipts and delivery documentation.
• Assist with administrative tasks related to deliveries and collections when required.
• Work closely with healthcare professionals and administrative staff.
• Ensure that the collection process supports the organisation’s client portfolio management.
• Demonstrate professionalism when interacting with healthcare professionals and clients.
• Ensure compliance with all company policies and procedures.
• Maintain a responsible and organised work approach.
• Ensure that the assigned vehicle is operated safely at all times.

Education Requirements

Essential Qualifications

• Matric (Grade 12) certificate is required.
• Basic literacy and numeracy skills are necessary for documentation and reporting.
• Ability to read maps and follow directions effectively.
• Ability to read road signs and follow traffic regulations.
• Ability to manage delivery documentation and receipts.
• Capability to maintain accurate duty records.

Experience Requirements

Essential Experience

• Minimum of 2 to 3 years of working experience as a commercial driver.
• Experience driving professionally for a company or organisation.
• Experience managing delivery or collection duties.
• Experience handling documentation related to deliveries and collections.
• Ability to work independently while maintaining communication with supervisors.
• Experience following structured service procedures.

Advantageous Experience

• Completion of an advanced driving course.
• Graduation from an accredited commercial driving school.
• Previous experience transporting medical samples or documents.
• Experience working in healthcare logistics or insurance support services.

Technical Skills and Knowledge

Essential Skills

• Valid South African commercial driver’s license (Code 8 or Code 10).
• Clean driving record with no traffic offences within the past 12 months.
• Good understanding of road safety regulations.
• Knowledge of vehicle safety and control systems.
• Basic computer skills, including Microsoft Office.
• Ability to work effectively as part of a team.
• Strong problem-solving skills.
• Excellent communication skills both verbal and written.
• Strong organisational skills.
• Attention to detail when handling documents and samples.
• Ability to perform tasks under pressure.
• Willingness to work overtime when required.
• Good administrative skills for record keeping and documentation.
• Responsible and reliable work ethic.
• Professional behaviour and presentation.

Advantageous Knowledge

• Knowledge of insurance medical examination procedures.
• Understanding of medical sample handling processes.
• Familiarity with healthcare logistics operations.

Personal Attributes

• Responsible and trustworthy.
• Professional attitude towards work.
• Strong sense of accountability.
• Ability to maintain confidentiality.
• High level of reliability and punctuality.
• Good interpersonal skills.
• Ability to adapt to a fast-paced working environment.
• Positive and energetic attitude.
• Commitment to delivering high-quality service.
• Strong work ethic and dedication to duties.

Employment Equity

• Discovery follows an approved Employment Equity Plan and recruitment targets.
• Employment equity considerations may form part of the recruitment process.
• Discovery is an equal opportunity employer.
• Applications from individuals with disabilities are strongly encouraged.
• The organisation promotes diversity and inclusion in the workplace.
• The recruitment process aims to provide fair opportunities for all candidates.

Why Join Discovery

• Opportunity to work for a respected global organisation.
• Professional and supportive work environment.
• Opportunities for personal and career growth.
• Exposure to innovative insurance and healthcare solutions.
• Opportunity to contribute to improving people’s lives.
• A workplace culture that values dedication and innovation.
• Opportunity to work with experienced professionals.
• Chance to build long-term career skills in logistics and professional driving.

Interested candidates who meet the required qualifications and experience are encouraged to submit their applications for the Driver position at Discovery Life. Applications should include a detailed and updated CV, a copy of a valid South African driver’s license, and certified copies of relevant qualifications such as a Matric certificate. Applicants should ensure that all information provided is accurate and that the application clearly reflects driving experience, administrative abilities, and knowledge of road safety regulations.

Applications should be submitted through the official Discovery careers website or the platform where the vacancy was advertised. Candidates are advised to complete the online application form and upload all required supporting documents before the closing date. Only shortlisted candidates may be contacted for further assessment or interviews as part of the recruitment process.