The First National Bank (FNB) invites interested and suitably qualified candidates to apply for the following positions.
Position: FNB Community Advisor
Location: Thohoyandou, Groblersdal, Tembisa, Stutterheim, Soshanguve-K, Vryheid, Tzaneen, Giyani and Pretoria
Time type: Full Time and Fixed Term Contract
Job Description
To provide the customers with excellent service by ensuring that they are served promptly, understanding their needs and processing their requests
- Achieve net profit growth for business
- Achieve the delivery of exceptional customer experience against the Balanced Scorecard standards
- Manage the migration of accounts from transactional to Self Service
- Manage the growth of active customer Account Base to increase client base
- Maximise cross sell opportunities and strengthen client relationships
- Track, control and influence sales activities with the specific aim to achieve previously determined sales targets.
- Provision of an efficient administration service through careful and timeous planning, reporting and updating of all related information
- Comply with governance in terms of legislative and audit requirements
- Check all transactions on a daily basis to ensure new business applications are closed within appropriate timelines.
- Track, control and influence sales and service activities with the specific aim to increase sales and service efficiencies
- Compliance with procedures and processes contained in the Golden Rules.
- Provide accurate and reliable sales and service statistics.
- Manage own development to increase own competencies
Application Closing Date: 15 August 2024
All appointments will be made in line with FirstRand Group’s Employment Equity plan.
The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis.
The Bank will keep this information confidential unless we are required by law to disclose this information to other parties.
How to apply
- FNB Community Advisor Thohoyandou
- FNB Community Advisor Groblersdal
- FNB Community Advisor Tembisa
- FNB Community Advisor Stutterheim
- FNB Community Advisor Soshanguve-K
- FNB Community Advisor Shop 39 Maake Plaza, Lydenburg Road, Tzaneen, 850
- FNB Community Advisor Vryheid
- FNB Community Advisor Giyani
- FNB Community Advisor Pretoria