Johannesburg Water invites suitably qualified candidates to apply for the position of Receptionist to be based in Johannesburg, Gauteng.
Position: Receptionist
Reference: RECEPNIST-JW383EX/2023
Job ID: 373632
Job Description
Salary: R191 316 per annum
PURPOSE
To promote and ensure efficient and effective communication between staff, public and stakeholders.
KEY RESPONSIBILITIES
Attend to incoming calls, and re-direct the calls to the relevant personnel daily. Answer and transfer calls to relevant extension, daily. Handle a constant flow of irate customers. Report faulty lines. Make outgoing calls on behalf of staff.
Welcome walk-in customers daily, establish the cause of the problem and refer them to the relevant managers. Audit complaints on SAP, daily. Sign for received deliveries and forward to the relevant staff. Monitor incoming fax.
Take monthly readings for the fax and copy machine and send them to the service provider. Monitor the use / abuse of copier and fax.
JOB REQUIREMENTS
Essential qualifications and experience:
- Grade 12 (NQF4)
- 1 year experience in an office environment.
- Relevant Switchboard and reception skills.
- Good command of written and spoken English.
Please forward your CV and qualifications to: jw.Recepnist376@jwater.co.za quoting the relevant reference number and job title in the line subject of your correspondence.
Closing Date: 09 November 2023