PEP invites suitably qualified candidates to apply for the six-month fixed-term contract position of Receptionist (B2) at their Central Office in the Northern Suburbs of Cape Town. The successful candidate will be responsible for managing the reception area, operating the switchboard, welcoming visitors, handling inquiries, coordinating deliveries, and supporting general office administration. A Grade 12 qualification and a minimum of two years’ experience in a similar role are required, along with strong communication skills, computer literacy, and a service-oriented approach. Proficiency in an African language is considered an advantage. Interested applicants are encouraged to submit their CVs before the closing date of 24 September 2025.

Position: Receptionist (B2) – 6 Months Fixed Term Contract
Location: Northern Suburbs (Cape)
Reference Number: PEP-2050
Closing Date: 24 September 2025

Description

The role involves serving as a receptionist and switchboard operator at the Central Office, managing interactions with visitors, employees, and Pepclo Management. Key responsibilities include:

• Handling of Visitors: Greet and assist visitors in a professional, friendly, and efficient manner, ensuring a positive first impression of the organization.
• Switchboard Operator: Manage incoming calls, direct them to the appropriate departments, and handle inquiries with professionalism and accuracy.
• Housekeeping of Reception Area: Maintain a clean, organized, and presentable reception area to reflect the PEP brand’s standards.
• General Duties: Handle parcels, coordinate general deliveries, and perform other administrative tasks as required to support smooth office operations.

Requirements

Job Incumbent Requirements

• Education: Grade 12 qualification.
• Experience: Minimum of 2 years’ experience as a switchboard operator and/or receptionist.

Skills:

• Computer literacy (proficiency in standard office software).
• Strong interpersonal and social skills to engage effectively with diverse individuals.
• Excellent communication skills (both verbal and written) to handle inquiries and interactions professionally.

• Language: Proficiency in an African language will be considered an advantage.

Candidate Qualities:

• Planning and Organization: Ability to manage tasks efficiently and maintain a structured approach to daily responsibilities.
• Punctuality and Detail-Oriented: Consistently on time and attentive to the finer details of the role.
• Conscientious and Reliable: Dependable in fulfilling duties with a high level of responsibility.
• Confident and Service-Oriented: Approachable and focused on delivering exceptional service to visitors and staff.
• Friendly, Helpful, and Presentable: Represents the PEP brand with professionalism and a positive demeanor.

Application Process

To apply for the Receptionist (B2) six-month fixed term contract position at PEP, candidates must submit their CVs through the official PEP recruitment platforms:

• Internal Candidates: https://pep.mcidirecthire.com/Internal/CurrentOpportunities
• External Candidates: https://pep.mcidirecthire.com/default/External/CurrentOpportunities

Note: If no response is received within 4 weeks of the closing date (24 September 2025), please consider the application unsuccessful.

Additional Information

• Work Level: Junior
• Job Type: Contract
• Salary: Market-related
• Duration: 6 Months (Fixed Term Contract)
• EE Position: Yes
• Location: Northern Suburbs, Cape Town

PEP is committed to equal opportunity in alignment with its employment equity guidelines.