merSETA Client Liaison Administrator Vacancies 2026 (X16 Posts) – Apply Before 06 March 2026

The Manufacturing, Engineering and Related Services Sector Education and Training Authority (merSETA) invites suitably qualified and experienced individuals to apply for Client Liaison Administrator positions within its Client Services Unit. These positions are available across several regional offices in South Africa and offer a unique opportunity for professionals who are passionate about administration, stakeholder engagement, and skills development within the SETA environment.

This opportunity is open to both internal and external applicants, providing candidates with the chance to contribute to the successful coordination and facilitation of training and development initiatives across the country. The roles are offered on a six-month fixed-term contract, allowing successful candidates to gain valuable experience within a dynamic and purpose-driven organisation that plays a critical role in advancing skills development within South Africa’s manufacturing and engineering sectors.

Candidates who are committed to delivering high-quality administrative support, maintaining accurate records, and assisting stakeholders with professionalism and efficiency are encouraged to apply.

Position Overview

Position: Client Liaison Administrators (X16)
Salary Level: R28 039,77 per month
Contract Duration: Fixed-Term Contract – 6 Months
Division: Client Services Unit

The Client Liaison Administrator plays a vital role in ensuring the effective administration and coordination of activities within the regional offices. The position focuses on providing administrative, secretarial, and stakeholder support to ensure that skills development initiatives and training programmes are successfully implemented within the region.

Successful candidates will support the regional central liaison offices by assisting with the management of stakeholder queries, maintaining accurate records, coordinating learner registrations, and ensuring that training initiatives run smoothly.

These positions require individuals who can work in a structured and highly organised environment while managing multiple administrative responsibilities.

Available Positions by Region

A total of 16 positions are available across merSETA regional offices nationwide.

Eastern Cape Regional Office
Reference Number: CLA/EC/05/03/2026
Number of Positions: 1

Free State Regional Office
Reference Number: CLA/FS/05/03/2026
Number of Positions: 1

Gauteng North Regional Office
Reference Number: CLA/GN/05/03/2026
Number of Positions: 1

Gauteng South Regional Office (A & B)
Reference Number: CLA/GSA/05/03/2026
Number of Positions: 6

KwaZulu-Natal Regional Office
Reference Number: CLA/KN/05/03/2026
Number of Positions: 1

Mpumalanga Regional Office
Reference Number: CLA/MP/05/03/2026
Number of Positions: 3

Western Cape Regional Office
Reference Number: CLA/WC/05/03/2026
Number of Positions: 3

Applicants should ensure that they clearly indicate the correct reference number for the regional office they are applying for when submitting their applications.

Purpose of the Role

The Client Liaison Administrator position is designed to support the operational effectiveness of merSETA’s regional offices. The successful candidates will be responsible for ensuring that administrative processes, stakeholder communication, and record management systems operate smoothly and efficiently.

The role focuses on providing comprehensive administrative and secretarial support to regional managers, stakeholders, and training partners. This support is essential to ensuring that skills development programmes, apprenticeships, and learner registrations are properly administered and aligned with merSETA policies and procedures.

By ensuring accurate data capturing, proper documentation, and efficient handling of stakeholder interactions, Client Liaison Administrators contribute directly to the achievement of the organisation’s strategic objectives.

Key Responsibilities

• The successful candidates will be expected to perform a range of administrative and support duties that contribute to the effective functioning of the regional offices.
• One of the core responsibilities of the role is the administration and management of records and information. Client Liaison Administrators must ensure that all records are accurately captured, properly organised, and easily accessible for operational and reporting purposes. Maintaining accurate records is critical for ensuring transparency, compliance, and efficient programme management.
• Another important responsibility is the professional handling of stakeholder queries. The role requires individuals who can interact with internal and external stakeholders in a professional, friendly, and solution-focused manner. All stakeholder enquiries must be handled efficiently, with timely responses and appropriate follow-up actions to ensure that issues are resolved effectively.
• The position also involves processing learner registrations. This requires careful attention to detail to ensure that all required information is captured correctly and that supporting documentation is properly attached and stored within the system. Accurate learner registration processes are essential for maintaining reliable data and ensuring that learners are properly enrolled in training programmes.
• Client Liaison Administrators are also expected to perform secretarial and administrative duties that support regional office operations. This includes managing correspondence, maintaining filing systems, assisting with meeting coordination, and supporting general office administration processes.
• Another key function of the role is to provide guidance and support to stakeholders regarding skills development processes, policies, and procedures. Stakeholders may include training providers, employers, learners, and other industry partners who require information related to merSETA programmes.
• The position also involves assisting with the implementation of project initiatives, including ad-hoc regional projects. Client Liaison
• Administrators provide operational support to ensure that projects are executed efficiently and aligned with organisational goals.
• In addition, the role requires the generation of reports and the monitoring of performance indicators to ensure that regional offices meet their targets and objectives.

Qualifications and Experience

Applicants must meet the minimum educational and experience requirements in order to be considered for this position.

Candidates must possess a three-year Diploma (NQF Level 6) or an equivalent qualification that corresponds to a three-year diploma in one of the following fields:

• Business Administration
• Office Administration
• Commerce
• Project Management
• Training and Development

Applicants must also have at least one year of experience in Client Services Administration within a SETA environment. This experience should demonstrate the candidate’s ability to work within a structured administrative environment and handle stakeholder interactions effectively.

Candidates should also have prior familiarity with SETA systems and processes, which will assist them in quickly adapting to the operational requirements of the role.

Advantageous Qualifications and Experience

While not mandatory, the following qualifications and experience will be considered advantageous and may strengthen a candidate’s application.

Applicants who possess a Bachelor’s Degree (NQF Level 7) in one of the following fields will have an added advantage:

• Business Administration
• Office Administration
• Commerce
• Project Management
• Training and Development

In addition, candidates with one or more years of experience in Client Services Administration within merSETA will be given additional consideration due to their familiarity with the organisation’s internal systems and procedures.

Knowledge and Skills Required

• The role requires candidates who possess strong administrative capabilities combined with excellent communication and interpersonal skills.
• Successful applicants must demonstrate strong problem-solving abilities, enabling them to handle administrative challenges and stakeholder queries efficiently.
• A customer service orientation is essential for the role, as Client Liaison Administrators interact regularly with stakeholders who rely on the organisation for guidance and support.
• Candidates must also possess technical competence and strong computer literacy, particularly in Microsoft Office applications such as MS Word, Excel, Outlook, and database systems. These tools are frequently used for data management, reporting, and communication.
• The role also requires excellent attention to detail, especially when capturing learner information and maintaining records.
• Strong collaboration and teamwork skills are necessary, as the position involves working closely with regional managers, colleagues, and external partners.
• Effective communication skills, both written and verbal, are also essential for interacting with stakeholders and ensuring that information is clearly conveyed.
• Applicants should also have knowledge and understanding of Skills Development Legislation, as this forms the regulatory framework within which SETAs operate.

Office Administration and Operational Responsibilities

• Client Liaison Administrators will also be responsible for maintaining efficient office management processes that align with professional secretarial standards.
• This includes implementing proper record-keeping systems, managing correspondence, facilitating communication between departments, and processing payment requisitions where necessary.
• The role requires accurate data capturing on the organisation’s systems, ensuring that the database remains current and reliable.
• Administrators must also generate reports that support management in monitoring programme performance and achieving organisational targets.
• Another important responsibility is the administration of learner suspension processes, ensuring that all relevant procedures are followed accurately and efficiently.
• Additionally, employees in this role are expected to track and monitor their performance against established standards and targets to ensure that the regional office continues to meet its operational objectives.

Employment Offer

The merSETA offers a competitive monthly salary package of R28 039,77, along with the opportunity to work within a dynamic and diverse team that is committed to advancing skills development in South Africa.

Employees will gain valuable experience working within one of the country’s leading SETAs while contributing to initiatives that promote training, employment, and economic development.

This role offers a professional environment where individuals can enhance their administrative expertise while making a meaningful contribution to the skills development landscape.

Application Process

Candidates who meet the requirements and are interested in this opportunity are encouraged to submit their applications for consideration.

Applicants must submit the following documents:

• A fully completed merSETA job application form
• A detailed Curriculum Vitae (CV)
• Three professional references

Applications must clearly quote the reference number for the position being applied for in the email subject line. Applications should be submitted via email to: recruitment@merseta.org.za

Applicants must ensure that they download and complete the official merSETA application form before submitting their application.

Important Application Instructions

Applicants should carefully follow all instructions outlined in this advertisement when submitting their applications.

Only short-listed candidates will be contacted for further assessment or interviews.

If applicants do not receive any feedback within two months after the closing date, they should consider their application unsuccessful.

Applicants who wish to apply for more than one position must submit a separate application for each reference number.

It is important to note that applications that do not include the correct reference number in the subject line will automatically be disqualified.

Failure to follow the application instructions may also result in disqualification from the recruitment process.

Employment Equity

The merSETA is an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace.

Preference will be given to suitably qualified Affirmative Action candidates and People Living with Disabilities in line with the organisation’s Employment Equity Plan.

The organisation encourages individuals from designated groups to apply and contribute to building a representative and inclusive workforce.

Closing Date

Closing Date for Applications:
06 March 2026

Late applications will not be considered, and candidates are encouraged to submit their applications well before the closing date to avoid any last-minute issues.