OUTsurance is offering an 18-month learnership opportunity for unemployed young South Africans interested in building workplace experience and pursuing a career in the financial services and insurance industry.
The programme is designed to provide practical workplace exposure while allowing successful applicants to develop valuable professional and occupational skills. The opportunity is particularly suited to individuals who are interested in call centre environments, customer service, communication and the broader financial and insurance sector.
Positions Details
- Position: OSS Hastings Learnership (18 Months)
- Location: Centurion, South Africa
- Job Type: Learnership / Fixed-Term Contract
- Duration: 18 Months
- Stipend: R9,000 per month
- Industry: Financial Services and Insurance
- Experience: No work experience required
- FAIS Status: Non-Financial Advice Giving Role
OSS Hastings Learnership Opportunity
Successful candidates will enter into a fixed-term Learnership Agreement with OUTsurance. The agreement is a learning arrangement and does not constitute an employment contract. Learners will receive a monthly stipend of R9,000 during the programme.
No previous work experience is required, making this an opportunity for eligible unemployed youth who are looking to gain their first meaningful workplace experience.
About the Learnership
The learnership is structured around work-based learning and practical experience. Participants will have the opportunity to apply workplace skills in a professional environment while developing knowledge that can support future career opportunities.
The programme focuses on providing unemployed youth with exposure to the workplace and helping participants practise skills relevant to their chosen occupational path.
Candidates interested in call centre work and the financial and insurance industry may find the programme particularly relevant. The working environment requires individuals who can communicate professionally, interact with customers and colleagues, adapt to changing situations and remain productive while working under pressure.
The programme also includes dedicated training as part of the learning experience.
Monthly Stipend
Successful learners will receive a stipend of R9,000.
It is important to understand that the learnership is offered under a fixed-term Learnership Agreement rather than a permanent employment contract. The stipend is therefore associated with participation in the learnership programme.
Working Hours
The position requires flexibility because learners will work according to a predetermined roster.
The scheduled working arrangements include:
- Friday to Monday: 9-hour shifts
- Saturdays: 8-hour shifts
- Sundays: 5-hour shifts
- Two weekdays off each week
- Weekday days off may fall on Tuesday, Wednesday or Thursday
- One day during the week will be dedicated to full qualifications training on-site
Applicants should be comfortable working according to the roster and should understand that the role may include weekend and public holiday work.
The working schedule is structured to accommodate both practical workplace experience and formal training. Candidates therefore need to be prepared to participate actively in both components of the programme.
Public Holiday Requirements
Learners may be required to work a full day on a South African public holiday if the day falls within their allocated roster.
An exception applies where the relevant day is a public holiday in the United Kingdom.
Applicants should consider this requirement before applying and ensure that they are able to work according to the roster when scheduled.
Key Competencies
Applicants should demonstrate strong interpersonal and communication abilities and be comfortable working with different people in a professional environment.
The following competencies are important for the opportunity:
Strong Interpersonal Skills
The ability to communicate effectively and build positive working relationships is important in a call centre and customer-focused environment.
Initiative
Candidates should be willing to take initiative, identify what needs to be done and approach tasks with a proactive attitude.
Professional Engagement
Successful applicants are expected to interact with customers, colleagues and other stakeholders professionally. Professional communication and appropriate workplace conduct are essential.
Adaptability
The financial services and insurance environment can involve changing processes, customer needs and working requirements. Applicants should be able to adapt and respond positively to change.
Multitasking and Stress Management
Call centre environments can require employees to handle multiple tasks and customer interactions. Candidates should be able to remain focused and productive when dealing with pressure.
Communication Skills
Clear verbal and written communication is important for this opportunity. Applicants should be able to communicate information effectively and interact confidently in a professional setting.
Self-Motivation
The learnership requires individuals who are motivated to learn, develop their skills and make the most of the workplace training provided.
Minimum Qualifications
Applicants must meet the following requirements:
- Matric
- Computer literate
- Knowledge of Microsoft Office
- No previous work experience required
The fact that no work experience is required makes the opportunity suitable for eligible candidates who have completed Matric and are looking for an opportunity to gain practical workplace exposure.
Computer literacy is also important because the role involves working in a professional environment where computer systems and Microsoft Office applications may be used.
Learnership Eligibility Requirements
Candidates must meet specific requirements to qualify for consideration.
Applicants must:
- Be a South African citizen
- Be between the ages of 18 and 35
- Have been unemployed for the last six months
- Have Matric
- Be computer literate
- Have knowledge of MS Office
Applicants who do not meet these requirements may not qualify for the learnership programme.
The age requirement is particularly important because the programme is specifically aimed at unemployed youth between 18 and 35 years old.
Who Can Apply?
The opportunity is aimed at unemployed South African youth who are looking to gain practical workplace experience and develop skills for a future career.
It may be suitable for candidates who:
- Have completed Matric
- Have little or no previous work experience
- Are interested in call centre work
- Are interested in financial services or insurance
- Have good communication skills
- Are comfortable working with people
- Are computer literate
- Are willing to work according to a roster
- Are willing to work weekends when scheduled
- Are motivated to learn and develop professionally
Candidates should carefully check the eligibility requirements before submitting an application.
Career Development
An 18-month learnership can provide valuable exposure to professional workplace practices. Participants can gain experience in areas such as communication, customer interaction, computer usage, teamwork, workplace administration and handling responsibilities in a structured environment.
The programme also includes a dedicated training component, giving learners the opportunity to combine practical workplace exposure with formal learning.
For an unemployed young person without previous work experience, gaining experience in a structured corporate environment can help develop workplace skills that may be useful when pursuing future employment opportunities.
However, participation in the learnership should not be viewed as a guarantee of permanent employment after completion. The opportunity is specifically structured as a fixed-term learning programme.
Employment Equity
In accordance with OUTsurance Insurance Company Ltd’s Employment Equity goals, preference will be given to individuals who meet the job requirements and are from the various designated groups.
Applicants should still ensure that they meet all stated minimum requirements before applying.
Important Information Before Applying
Candidates should carefully review the full vacancy information and ensure that all information submitted during the application process is accurate and up to date.
Particular attention should be given to the following:
Location: Centurion, South Africa
Programme duration: 18 months
Stipend: R9,000 per month
Qualification: Matric
Experience: No work experience required
Age: 18 to 35 years
Citizenship: South African citizen
Employment status: Must have been unemployed for the last six months
Computer skills: MS Office / computer literacy required
Working pattern: Roster-based shifts, including weekends and potentially South African public holidays
Training: One day per week dedicated to full qualifications training on-site
Applicants should also be prepared for a customer-focused working environment and demonstrate the interpersonal, communication and adaptability skills required for the role.
How to Apply
Interested candidates should use the official application link provided in the original vacancy advertisement to submit an application.
Before applying, make sure the information entered on the application form is correct and that the required documents are available in the requested format.
Applicants should also verify that they meet the age, citizenship and unemployment requirements before proceeding with the application.
Important: Clicking an application link may take you away from the job site to a third-party website. The third-party website may have its own terms and privacy policy. Review the information on the destination website carefully before submitting personal information.
OSS Hastings Learnership Summary
Position: OSS Hastings Learnership
Location: Centurion, South Africa
Duration: 18 months
Stipend: R9,000 per month
Contract type: Fixed-term Learnership Agreement
Employment contract: Not an employment contract
Education: Matric
Experience: No experience required
Age: 18–35 years
Citizenship: South African citizen
Employment status: Unemployed for the last six months
Computer skills: MS Office
Industry: Financial Services and Insurance
Role classification: FAIS Non-Financial Advice Giving Role
This learnership provides eligible unemployed youth with an opportunity to gain practical workplace experience, participate in structured training and develop skills relevant to a career in the financial and insurance industry.