South African Postbank SOC Limited is inviting applications for the position of Payroll Administrator based at the organisation’s Head Office in Pretoria. The position is offered on a 12-month fixed-term contract and is located within the Human Resources business unit.
The Payroll Administrator will be responsible for the accurate preparation, verification and submission of payroll information to the outsourced payroll service provider. The role requires careful handling of employee information, payroll changes, exits, payments, statutory documentation and payroll-related queries.
Position: Payroll Administrator
Department: Human Resources
Business Unit: Human Resources
Location: Head Office, Pretoria
Position Status: 12-Month Fixed Term
Position Grade: C5
Reports To: Head/Senior Manager: Remuneration & Benefits
Closing Date: 14 August 2026
About the Position
The successful candidate will play an important administrative role in ensuring that payroll information is complete, accurate and submitted within agreed deadlines. The position will also provide day-to-day support to employees, Human Resources and Finance on payroll administration matters.
A high level of numerical accuracy, confidentiality, organisation and attention to detail is required because payroll information directly affects employee salaries, deductions, benefits and other payments.
Key Responsibilities
1. Payroll Data Preparation and Submission
The Payroll Administrator will be responsible for collecting, checking and preparing payroll information before submission to the outsourced payroll provider.
Key duties include:
- Collecting and verifying payroll inputs from relevant departments and stakeholders.
- Processing information relating to new employees, terminations, overtime, allowances, deductions and leave.
- Preparing weekly and monthly payroll information accurately and within agreed deadlines.
- Submitting complete and accurate payroll data to the outsourced payroll provider.
- Maintaining current payroll schedules and ensuring that approved changes are captured correctly.
- Checking supporting documentation before payroll information is submitted.
- Following up on missing or incomplete payroll information.
- Ensuring payroll changes are processed according to established procedures and deadlines.
- Maintaining proper records of payroll submissions and related documentation.
The role requires consistent attention to detail because errors in payroll information can result in incorrect employee payments or delays in processing.
2. Exit Processing and Final Payments
The Payroll Administrator will assist with the administration and processing of employee exits.
Responsibilities include:
- Checking and verifying employee exits, including resignations, dismissals, retirement, ill-health and death cases.
- Ensuring that all required exit documentation has been completed.
- Submitting completed exit documentation to the outsourced payroll provider.
- Checking information required for final salary calculations.
- Coordinating final pay and benefit processing with the outsourced payroll provider.
- Following up on outstanding information required to finalise employee exits.
- Maintaining accurate records of processed exits.
- Assisting HR and relevant stakeholders with payroll-related exit queries.
Exit processing requires confidentiality and careful verification to ensure that final payments and related employee benefits are processed accurately.
3. Payroll Checking and Accuracy Control
The position will involve reviewing payroll reports received from the outsourced payroll provider and identifying potential errors or discrepancies.
Key responsibilities include:
- Reviewing payroll reports for accuracy and completeness.
- Checking salaries, benefits, deductions and overtime.
- Comparing payroll information against approved changes and supporting documentation.
- Identifying discrepancies before payroll approval.
- Flagging errors or unusual transactions for investigation.
- Assisting with the resolution of payroll discrepancies.
- Following up with the outsourced payroll provider regarding corrections.
- Maintaining records of identified issues and completed corrections.
- Supporting payroll control processes to reduce the risk of incorrect payments.
Strong numerical accuracy and analytical skills are essential for this responsibility.
4. Employee Records and Statutory Filing
The Payroll Administrator will maintain organised and accurate employee payroll records and supporting documentation.
Duties include:
- Maintaining employee payroll files and supporting documentation.
- Filing payroll reports securely and systematically.
- Maintaining tax-related documents and statutory records.
- Ensuring payroll documentation is available for audit purposes.
- Updating employee information on relevant HR systems.
- Checking employee information for accuracy and completeness.
- Maintaining confidentiality when handling employee payroll information.
- Assisting with the retrieval of payroll documentation when required.
- Ensuring records are maintained in accordance with applicable procedures and legislative requirements.
Good document management and record-keeping skills are important to ensure that payroll information can be accessed efficiently when required.
5. Payroll Queries and Administrative Support
The Payroll Administrator will provide administrative assistance to employees, Human Resources and Finance on payroll-related matters.
Responsibilities include:
- Assisting employees with queries relating to payslips, leave balances, deductions and payments.
- Providing information and administrative assistance on payroll procedures.
- Assisting with leave capturing and related administration.
- Supporting claims processing and payroll forms.
- Escalating complex payroll queries to the appropriate responsible person.
- Liaising with the outsourced payroll provider when required.
- Providing payroll documentation and information to HR and Finance.
- Assisting during internal and external audits.
- Maintaining professional communication when dealing with employee payroll queries.
The role requires the ability to communicate clearly and professionally with different stakeholders while maintaining confidentiality.
Minimum Qualifications and Experience
Applicants should meet the following minimum requirements:
- Grade 12 or Matric certificate.
- A Payroll Administration qualification or relevant qualification in Human Resources or Finance will be advantageous.
- Minimum of 3–5 years’ experience in payroll administration.
- Experience processing both weekly and monthly payroll.
- Computer literacy, particularly in Microsoft Excel, Word and Outlook.
- Strong numerical accuracy and attention to detail.
- Working knowledge of relevant payroll legislation and statutory requirements.
- Knowledge of the Basic Conditions of Employment Act (BCEA).
- Knowledge of PAYE requirements.
- Knowledge of UIF requirements.
- Knowledge of Skills Development Levy (SDL) requirements.
- Knowledge of SARS payroll legislation and related requirements.
Candidates should be able to demonstrate practical payroll administration experience and an understanding of the importance of accurate payroll processing.
Skills and Competencies
The position requires a combination of technical payroll knowledge, administrative ability and interpersonal skills.
Important skills and attributes include:
- Excellent computer literacy skills.
- Good Microsoft Excel, Word and Outlook skills.
- Strong numerical accuracy.
- Excellent attention to detail.
- Strong organisational and administrative skills.
- Ability to meet strict deadlines.
- Good problem-solving ability.
- Strong verbal and written communication skills.
- Ability to read, write and communicate effectively.
- Ability to liaise professionally with employees and other stakeholders.
- Ability to work accurately under pressure.
- Ability to handle confidential information responsibly.
- Good record-keeping and document management skills.
- Ability to identify payroll discrepancies and follow up on outstanding issues.
- Ability to work independently while also supporting a wider HR and Finance environment.
Knowledge of Payroll and Legislation
A sound understanding of South African payroll requirements is important for this position. Candidates should have practical knowledge of payroll-related statutory requirements, including PAYE, UIF and SDL.
Knowledge of the Basic Conditions of Employment Act (BCEA) is also required. Understanding the impact of employment changes, leave, overtime, deductions and employee exits on payroll processing will be beneficial.
The successful candidate should understand that payroll administration requires accurate information, appropriate supporting documentation and adherence to established deadlines and procedures.
Working Environment
The position is based at Head Office in Pretoria within the Human Resources business unit. The role involves regular interaction with employees, HR representatives, Finance stakeholders and the outsourced payroll service provider.
Payroll administration can involve strict processing timelines, particularly around weekly and monthly payroll cycles. The successful candidate should therefore be comfortable working according to deadlines while maintaining a high level of accuracy.
The position also involves handling confidential employee information. Professional conduct, discretion and proper record management are therefore essential.
Why the Role Is Important
Payroll is a critical administrative function within any organisation because employees depend on accurate and timely payment of salaries, allowances and other benefits.
The Payroll Administrator contributes to the smooth running of payroll operations by ensuring that employee information is correctly captured, payroll inputs are properly checked, changes are submitted on time and payroll reports are reviewed before approval.
The position also supports compliance by maintaining payroll documentation and statutory records and assisting with audit requirements.
Candidates with strong payroll administration experience, sound numerical skills and good knowledge of South African payroll legislation will be well suited to the role.
How to Apply
- Applicants who meet the stated requirements should submit a Curriculum Vitae (CV) by email.
- Email: [email protected]
- The position title must be clearly indicated in the email subject line.
Applicants should ensure that the CV contains accurate and up-to-date information relating to qualifications, payroll administration experience, computer skills and relevant employment history.
The full position specification can be viewed on the official South African Postbank website under the Careers section.
Closing Date: 14 August 2026
Applications should be submitted before the closing date. Late applications may not be considered.
Employment Equity
South African Postbank SOC Limited is committed to achieving and maintaining diversity and equity in employment, particularly in relation to race, gender and disability.
In line with employment equity plans, applications from diverse groups within the South African economically active population are encouraged and welcomed.
Important Application Information
Correspondence will be limited to shortlisted candidates only.
Applicants who have not received communication from South African Postbank SOC Limited or its appointed agent within three months of the advertisement should consider the application unsuccessful.
South African Postbank SOC Limited reserves the right not to fill the position and may re-advertise the position at any time.
POPIA and Personal Information
Applicants should be aware that the Protection of Personal Information Act (POPIA) provides individuals with rights relating to the privacy and protection of their personal information, including protection against unlawful collection, retention, dissemination and use of personal information.
By submitting an employment application, applicants consent to the processing of their personal information by Postbank for recruitment and employment purposes.
Personal information and any attached documentation submitted as part of the application may be retained by Postbank for a period determined in accordance with applicable data protection and employment legislation.
Candidates who meet the minimum requirements and have relevant payroll administration experience are encouraged to submit applications before the closing date.