Postbank Seeks Talent for Career Opportunities Across South Africa

South African Postbank SOC Limited invites suitably qualified candidates to apply for various positions available across multiple locations. Dedicated professionals committed to excellence and customer service are encouraged to apply. Opportunities exist for individuals with diverse skills and experience to join a dynamic team.

Available Positions

Legal Manager: Legal Services (D2)
Data Scientist (D2)
Head of Transactional and Savings Products (D5)
Company Secretary (DU)
Accounts Manager (C5) – Mpumalanga
Accounts Manager (C5) – Limpopo
Senior Project Manager

Successful candidates will contribute to the mission of providing accessible and reliable banking services to all South Africans. Applications are welcomed from those who meet the specified requirements and share a vision for financial inclusion. Join a growing institution focused on innovation and community empowerment.

Legal Manager: Legal Services

Position Number: 60066724
Job Title and Level: Legal Manager: Legal Services, D2
Reports To: Head: Legal
Business Unit: Enterprise Risk Management
Location: Head Office, Pretoria
Position Status: Permanent
Position Grade: D2

Purpose of the Job: Render comprehensive legal advisory services with specific emphasis on banking and financial services law, litigation mitigation and management, due diligence, procurement support, and regulatory compliance. The incumbent must have demonstrable experience in the banking/financial services sector and proven application of the Public Finance Management Act (PFMA) within a state-owned entity or similar environment.

Job Responsibilities:

Laws / legislation: Draft, research, advise, and revise.
Litigation: Manage the process and draft court proceedings.
Intellectual property / Trademarks: Register and renew.
Information Technology and Communication Agreements.
Properties: Register transfers and cancel bonds, Commercial Leases.
Contracts: Draft, vet, negotiate, revise, and advise.
Claims / collections: Debt collection and advise.
Corporate, Company & IT Law: Research and advise.
Due Diligence and Procurement Support: Research and advise.
Ensure the efficient management, control, compliance, and reporting of the function/resources in accordance with the stipulations of the PFMA, BCEA, fraud prevention and risk management principles, legislation, corporate governance, Delegation of Powers, company policies, processes, regulations, etc.
Extensive knowledge and practical application of banking law, finance, and regulatory requirements applicable to banks and financial institutions, including the Banks Act, FSRA, FIC Act, PoPIA, etc.
Regulatory law and legislative research.
Administrative law.
Provision of reasoned legal opinions.

Qualifications and Experience:

LLB, B.Proc, B.Juris, or similar recognised Law Degree (NQF 7).
Admitted as attorney/advocate.
Minimum of 5 years’ post-admission legal experience, of which at least 3 years must have been in the banking or financial services sector (corporate banking, regulatory compliance, or financial services law).
Demonstrable experience in applying the Public Finance Management Act (PFMA) within a state-owned entity or similar environment.

Knowledge and Understanding of:

The Constitution and Labour legislation.
Contract management.
Financial Management.
Risk and Compliance Management.
Strategy development and implementation.
Relevant statutes, rules, and regulations.
Organisational Development, management techniques, and good business practices.

Skills and Attributes: Legal drafting, drafting of legal contracts, legal research, commercial litigation, banking and finance law, information technology law and contracts, consumer protection law.

How to Apply: If you wish to apply and meet the requirements, please forward your Curriculum Vitae (CV) to [email protected]. Please indicate in the subject line the position you are applying for. To view the full position specification, log on to www.postbank.co.za and click on Careers.

Closing Date: 12 September 2025

Disclaimers: The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender, and disability. In compliance with the bank’s employment equity plans, we encourage and welcome applications from diverse groups from the South African Employee active population. Correspondence will be limited to short-listed candidates only. If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time. POPIA provides that everyone has the right to privacy and it includes a right to protection against the unlawful collection, retention, dissemination, and use of personal information. By applying for employment, you consent to the processing of your personal information with Postbank. Your personal information and any attached text or documentation are retained by Postbank for a period in accordance with relevant data legislation.

Data Scientist

Position Number: 60066724
Job Title and Level: Data Scientist, D2
Reports To: Head Analytics
Location: Head Office, Pretoria
Position Status: Permanent

Purpose of the Job: We are seeking a highly skilled and experienced Data Scientist to join our dynamic team in the banking industry. The successful candidate will provide expertise on data analysis methods, build advanced machine learning models, and mentor junior team members. This role requires a deep understanding of data science techniques and the ability to apply them to solve complex business challenges.

Job Responsibilities:

Data Analysis and Modeling:
- Apply data mining techniques, statistical analysis, and build high-quality machine learning models.
- Develop predictive and prescriptive models to enhance strategic and competitive advantage.
- Integrate machine learning models with business decisions to improve products, sales, and customer experience.
Collaboration and Mentorship:
- Partner with internal teams and third-party data providers to expand available datasets.
- Provide technical mentoring and coaching to junior data scientists.
- Collaborate with business units to leverage data science in decision-making processes.
Innovation and Technology:
- Explore opportunities in disruptive new technologies to foster a data-centric culture.
- Solve key challenges related to data linkage and digitization.
Governance and Compliance:
- Ensure adherence to data risk management standards and policies.
- Play an active role in the creation, implementation, and maintenance of robust model governance.
Community Building:
- Actively contribute to the creation of a data science community within the organization by sharing knowledge and skills.

Qualifications, Knowledge, and Experience:

Qualification: Degree in Computer Science, Statistics, Applied Mathematics, or a related field.

Experience: Proven experience as a Data Scientist or similar role, with at least 5 years in a senior data position. Solid understanding of machine learning techniques and algorithms, such as regression, classification, clustering, and deep learning.

Knowledge and Understanding of: Proficiency in programming languages such as Python, R, or Scala. Experience with SQL and NoSQL databases. Experience with PowerBI and other data visualization tools.

Soft Skills: Strong problem-solving skills and the ability to work on complex projects. Excellent communication and collaboration skills.

Closing Date: 12 September 2025

Head of Transactional and Savings Products

Position Number: 60014549
Job Title: Head of Transactional and Savings Products
Job Grading: D5
Reports To: Chief Commercial Officer
Business Unit: Commercial
Location: Gauteng
Position Status: Permanent

Why Join Postbank: Postbank is a state-owned banking institution dedicated to providing cost-effective financial services to South Africans, particularly the unbanked and underserved. As the Head of Products, you will have the opportunity to shape the future of banking in South Africa by developing innovative products that empower millions to achieve financial security. Join a team committed to making a meaningful impact through accessible and affordable financial solutions.

Purpose of the Job: To lead the strategic development, management, and optimization of Postbank’s product portfolios. This includes overseeing the entire product lifecycle—from ideation and development to launch and post-launch analysis—ensuring alignment with customer needs, market trends, and regulatory requirements. Responsible for setting and developing Product and Proposition Strategy.

Job Responsibilities:

Collaborate with cross-functional teams, including marketing, operations, IT, and compliance, to ensure seamless product delivery and implementation.
Develop the product strategy and roadmap (detailed product and project plan) to ensure seamless execution and clear product direction.
Develop new products based on strategic priorities, revenue opportunities, industry experience, idea generation, company technological capability, staff resources, and site and marketplace research.
Optimize and analyze product performance and respond quickly to diagnose and correct any problems.
Manage product lifecycle and submit plans to relevant parties for lifecycle-related development and retirement activities.
Monitor product development at predefined checkpoints to assure compliance with requirements, functional specifications, and market strategy; report status to Management Team and recommend risk mitigation strategies.
Work with Business Development, marketing, and sales to assess opportunities that have product definition implications to ensure a revenue-generating offering.
Conduct market research to identify customer needs, market trends, and competitive offerings, particularly for underserved and unbanked populations.
Develop a user experience and offering that exhibits expertise with respect to the competitive offerings, from both a user and advertiser perspective, to ensure the product is competitive with the market.
Build, lead, and mentor a high-performing product management team, fostering a culture of innovation, collaboration, and excellence.
Ensure the efficient management, control, compliance, and reporting of the function/resources in accordance with the stipulations of the PFMA, fraud prevention and risk management principles, corporate governance, legislation, company policies, processes, regulations, Delegation of Authority, etc.
Develop and manage budgets for product development, marketing, and operational initiatives.

Role Requirements:

Qualifications: Applicable Post Graduate Degree (NQF 8) in Commerce/Science or Engineering. A recognised MBA will be an added advantage.

Experience: Minimum of 10 years of experience in product management within the banking or financial services industry, with at least 5 years in a senior leadership role. Fulfil the terms of FAIS, any related legislation or regulation, and any guidelines or regulations issued by the Financial Sector Conduct Authority (FSCA). Computer literacy – Microsoft Office package (MS Word, Excel, PowerPoint, Outlook).

Knowledge and Understanding of: Knowledge of financial services products. Experience in creating functional requirements and product specification documents. A track record of envisioning, defining, launching, and sustaining competitive financial products. Project Management knowledge and experience.

Skills and Attributes: Exceptional leadership and team management skills, strategic thinking, excellent communication and interpersonal skills, creative mindset, proficiency in product development methodologies, fluency in English (proficiency in other South African languages a plus), strong analytical and data interpretation skills, commitment to financial inclusion, high ethical standards, adaptability.

Closing Date: 12 September 2025

Company Secretary

Position Number: 60049159
Job Title and Level: Company Secretary (DU)
Reports To: Board of Postbank / Chief Executive Officer
Location: Head Office, Pretoria
Position Status: Permanent

Purpose of the Job: To provide company secretarial services, ensuring that Postbank adheres to and complies with all applicable legislation, corporate governance regulations, and guidelines. Provide guidance to the Board of Directors and Executives regarding their duties, responsibilities, business ethics, and corporate governance issues. Support and advise the Executive Committee and Board members on any changes in regulation and implications thereof. The successful incumbent will be responsible for strategic alignment, people management, legal compliance, and governance.

Job Responsibilities:

Strategic Alignment: Support the Board in setting the strategic direction by providing relevant information and ensuring a set timeline for strategic setting and review in line with applicable legislation. Facilitate communication of strategy to relevant stakeholders and regulators. Advise the Board on applicable laws and regulations applicable to the strategic direction of Postbank.

Corporate Governance: Develop, implement, and maintain effective corporate governance policies and procedures in accordance with applicable legislation and corporate governance best practice. Ensure compliance with the Memorandum of Incorporation.

Board Support and Administration: Prepare the Annual Calendar for Board and Committee meetings. Coordinate and organise Board and Committee meetings, including preparing agendas, minutes, and board packs. Serve as a liaison between board members and management, facilitating communication and ensuring timely dissemination of information. Coordinate the Board induction and training of board members on their duties and responsibilities.

Regulatory Compliance: Keep the board abreast of changes in laws and regulations affecting Postbank and ensure compliance thereto.

Shareholder Relations: Prepare and file statutory returns and disclosures required by the Companies Intellectual and Property Commission (CIPC). Provide Board of Directors and Executive Committee with guidance on duties, responsibilities, and powers. Manage communication with the shareholder, including responding to inquiries and facilitating the dissemination of information. Coordinate the organization of annual general meetings (AGMs) and other shareholder meetings, ensuring compliance with legal requirements.

Record Keeping and Documentation: Maintain accurate and up-to-date statutory records, including registers for shareholders, directors, and beneficial owners. Ensure accurate documentation of Board decisions and resolutions.

Financial: Manage the departmental budget, ensuring expenditure within approved budgets. Provide input in development of the annual report to ensure statutory deadlines are met and statutory and regulatory disclosures are validated, particularly in relation to statements given on corporate governance standards and practices in Postbank. Ensure efficient management of function/resources in accordance with the stipulations of the PFMA, fraud prevention and risk management principles, corporate governance, legislation, agreements, company policies, practices, procedures, regulations, etc. Ensure that Company Letterheads are updated with the latest information of the Directors.

People Management: Manage performance of the Secretariat unit ensuring agreement of annual goals, measuring performance against agreed goals, and ensuring the implementation of Postbank policies for non-performance. Talent management, including career development and paths for own team. Ensure that staff receive adequate and relevant training. Ensure that the working environment contributes to improving staff morale and increasing productivity. Alignment to the bank’s transformation (EE) objectives through departmental processes.

Qualifications, Knowledge, and Experience:

Qualifications and Experience: Relevant professional qualification (e.g., B.Com/Law, LLB). A Postgraduate qualification will be an added advantage. Chartered Institute of Secretaries (CIS) Diploma. Membership of the Institute of Directors South Africa (IODSA) or the Institute of Chartered Governance Institute of Southern Africa will be an added advantage. Minimum of 5-8 years post-qualification experience in a similar position, preferably in the Financial Services industry. Fulfil the Fit and Proper assessment in line with the requirement for the role.

Knowledge and Understanding of: In-depth knowledge of Companies Act, Banks Act, Postbank Act, PFMA/National Treasury Regulations, and other relevant regulatory framework. In-depth knowledge of Corporate Governance recommended practices, including King IV, Professional and Business ethics. Sound knowledge of Banking and Financial Services laws and regulations.

Skills and Attributes: Ability to interact and influence at Executive management and Board levels, excellent interpersonal and communication skills, ability to think strategically, excellent report writing skills, good problem-solving and analytical skills, good people management skills, good interpersonal and presentation skills, lateral thinker, high attention to detail, ability to work under pressure, honesty and integrity, high level of confidentiality, resilient, due diligence, persuasive and influential.

Closing Date: 09 September 2025

Accounts Manager (Mpumalanga)

Position Number: 60066589
Job Title: Accounts Manager
Job Grading: C5
Reports To: Key Accounts Manager
Business Unit: Commercial
Location: Mpumalanga
Position Status: Permanent

Purpose of the Job: Responsible for proactively managing a portfolio of South African Postbank SOC Ltd customers within the province/region through provision of analysis, research, and sales and service fulfilment with the intent of identifying additional opportunities for banking new clients, including government entities, and growing a portfolio of existing clients through effective stakeholder management.

Job Responsibilities:

Implement Customer Experience objectives and standards for Postbank. The standards must be defined across different channels, e.g., ATM vs. call centre vs. branch experience.
Lead communication efforts with key Postbank regional stakeholders involved in the service and customer experience value chain and actively participate in regional and area stakeholder and client meetings.
Implement and operationalise a customer experience measurement framework.
Provide Regional government leads and maintain continuous relationship post-acquisition.
Establish and maintain excellent relations with customer base.
Respond efficiently, accurately, and courteously to all customer service matters, complaints, and requests.
Support Consumer Financial Education (CFE) initiatives by conducting regional consumer financial literacy sessions across all customer segments.
Participate in the Voice of the Customer forums within the Region where critical customer concerns and issues can be raised with internal and external stakeholders. Use these forums to ensure that customer concerns and pains are resolved.
Achieve and/or exceed set sales targets for products and services.
Ensure the efficient management of function/resources in accordance with the stipulation of the PFMA, fraud prevention and risk management principles, Corporate Governance, legislation agreement, Company policies, practice procedures, regulation, Delegation of Powers, etc.
Increase profitability volume growth and sustain competitive advantage.
Receive, investigate, resolve, and report customer-related complaints.
Develop, encourage, and nurture collaborative relationships with colleagues, customers, and external stakeholders.

Role Requirements:

Qualifications: National Diploma/Certificate (NQF 6) or similar with majors in Sales & Marketing. Regulatory Examination (RE5) Certificate. A Degree will be an added advantage.

Experience: 3-5 years’ experience in Sales and Marketing/Customer Service, preferably within the Financial Services Industry.

Knowledge and Understanding of: Financial Services knowledge and expertise, product knowledge, key account management, Code of Banking Practice, management complaints, company policies and procedures, FAIS.

Skills and Attributes: Ability to interact well with diverse people across multiple functions, computer literacy skills (MS Word, Excel, PowerPoint), customer service, excellent communication and presentation skills (verbal/written), excellent interpersonal and customer relationship skills, ability to sell financial services products, ability to negotiate and close sales deals, ability to visit and support regional customers, ability to market and sell ideas, ability to gather marketing intelligence, strong process orientation in identifying opportunities, high-level relationship-building skills, planning, organising, coordination, scheduling skills, interpretation skills, judgemental and problem-solving skills, persuasiveness, decision-making, conflict management, coordination skills, empathy, superior service ethic, ability to persevere despite setbacks, taking ownership and responsibility, adaptable, friendly and approachable, creative and innovative, desire to generate value, professionalism, client-oriented, and deadline-driven.

Closing Date: 09 September 2025

Accounts Manager (Limpopo)

Position Number: 60066538
Job Title: Accounts Manager
Job Grading: C5
Reports To: Key Accounts Manager
Business Unit: Commercial
Location: Limpopo
Position Status: Permanent

Job Responsibilities:

Implement Customer Experience objectives and standards for Postbank. The standards must be defined across different channels, e.g., ATM vs. call centre vs. branch experience.
Lead communication efforts with key Postbank regional stakeholders involved in the service and customer experience value chain and actively participate in regional and area stakeholder and client meetings.
Implement and operationalise a customer experience measurement framework.
Provide Regional government leads and maintain continuous relationship post-acquisition.
Establish and maintain excellent relations with customer base.
Respond efficiently, accurately, and courteously to all customer service matters, complaints, and requests.
Support Consumer Financial Education (CFE) initiatives by conducting regional consumer financial literacy sessions across all customer segments.
Participate in the Voice of the Customer forums within the Region where critical customer concerns and issues can be raised with internal and external stakeholders. Use these forums to ensure that customer concerns and pains are resolved.
Achieve and/or exceed set sales targets for products and services.
Ensure the efficient management of function/resources in accordance with the stipulation of the PFMA, fraud prevention and risk management principles, Corporate Governance, legislation agreement, Company policies, practice procedures, regulation, Delegation of Powers, etc.
Increase profitability volume growth and sustain competitive advantage.
Receive, investigate, resolve, and report customer-related complaints.
Develop, encourage, and nurture collaborative relationships with colleagues, customers, and external stakeholders.

Role Requirements:

Qualifications: National Diploma/Certificate (NQF 6) or similar with majors in Sales & Marketing. Regulatory Examination (RE5) Certificate. A Degree will be an added advantage.

Experience: 3-5 years’ experience in Sales and Marketing/Customer Service, preferably within the Financial Services Industry.

Closing Date: 09 September 2025

Senior Project Manager

Job Title: Senior Project Manager
Reports To: Head: Compliance
Business Unit: Compliance
Location: Head Office, Pretoria
Position Status: Fixed Term Contract (12-Months)

Purpose of the Job: Postbank is embarking on a critical transformation journey to obtain a full banking license in terms of Section 16 of the Banks Act, 1990. We are seeking a highly experienced Senior Project Manager to lead and coordinate this complex, multi-year programme. The incumbent will ensure that all project streams are successfully delivered within scope, on time, and in compliance with regulatory requirements. The role will require close collaboration with both internal and external stakeholders, including the Prudential Authority, National Treasury, service providers, and Postbank’s executive leadership.

Job Responsibilities:

Lead the end-to-end planning, execution, monitoring, and closure of the Section 16 banking license project.
Develop and maintain an integrated master programme plan, covering multiple interdependent workstreams (regulatory, legal, governance, operational readiness, IT, risk, finance, HR, etc.).
Manage project scope, schedule, cost, quality, risks, issues, change control, and communications using best-practice project and programme management methodologies.
Track progress against key project milestones, deliverables, and critical path activities.
Ensure the timely completion and submission of all deliverables required for the banking license application, including those related to governance frameworks, risk and compliance structures, and operational capability.
Prepare and present high-quality reports and dashboards for executive, board, and regulatory oversight.
In collaboration with the Project Owner and Head of Compliance, engage proactively with:
- The Prudential Authority, SARB, and other regulators.
- National Treasury, Department of Communications and Digital Technologies, and other key government entities.
- External consultants, legal firms, assurance providers, and other subject matter experts.
Manage the onboarding, contracting, and performance of external advisors and vendors.
Serve as a central coordination point to ensure alignment across stakeholder expectations, timelines, and deliverables.
Facilitate ongoing communication and transparency with all stakeholders through structured reporting and engagement mechanisms.
Implement and maintain a strong governance structure for the programme, including RACI matrices, project charters, and decision frameworks.
Ensure full regulatory compliance with PFMA, Companies Act, Banks Act, and Postbank SOC Ltd Act.
Identify and manage project risks, develop mitigation plans, and escalate unresolved issues as required.
Support readiness assessments, gap analysis, quality assurance, and internal audit reviews.

Qualifications and Experience:

Bachelor’s degree in Business, Finance, Law, Project Management, or a related field (essential).
Recognised Project Management certification (e.g., PMP, PRINCE2, PgMP, MSP).
At least 10 years’ experience in project or programme management in the financial services sector, with at least one full-cycle project involving a banking license application or major regulatory transformation in South Africa.
Demonstrated ability to work with executive stakeholders, boards, and government departments.

Knowledge and Understanding of: Knowledge of banking regulatory frameworks, including the Banks Act, PFMA, FAIS, and FIC Act.

Skills and Attributes: Strong analytical and critical thinking skills, exceptional planning and organisational skills, strong leadership and stakeholder management abilities, excellent verbal and written communication skills, proven experience working in highly regulated environments, analytical, solution-oriented, and calm under pressure, capable of handling complex, multi-stakeholder projects with competing priorities.

Closing Date: 09 September 2025

Why Join Postbank?
Postbank is a state-owned banking institution dedicated to providing cost-effective financial services to South Africans, particularly the unbanked and underserved. Join a team committed to making a meaningful impact through accessible and affordable financial solutions.

Diversity and Inclusion: The South African Postbank SOC Limited is committed to the achievement and maintenance of diversity and equity in employment, especially with regard to race, gender, and disability. In compliance with the bank’s employment equity plans, we encourage and welcome applications from diverse groups from the South African Employee active population.

Application Note: Correspondence will be limited to short-listed candidates only. If you do not hear from the South African Postbank SOC Limited or its Agent within 3 months of this advertisement, please accept that your application has been unsuccessful. The South African Postbank SOC Limited reserves the right not to fill the positions or to re-advertise the positions at any time.

POPIA Disclaimer: By applying for employment, you consent to the processing of your personal information with Postbank. Your personal information and any attached text or documentation are retained by Postbank for a period in accordance with relevant data legislation.

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