The Rainbow Chicken invites interested and adequately qualified people to apply for the role of Administrative Assistant on a fixed-term contract to be based in Hammarsdale, Durban.
Position: Administrative Assistant (Fixed Term Contract)
Location: Durban, Hammarsdale
Closing Date: 21 January 2025
Role Purpose:
To support the sales team and provide an important link between the managers and their customers by managing the processes of all sales-related paperwork whilst resolving queries and arranging appointments to visit new and established customers.
Required Qualifications:
- Matric
- A secretarial diploma or office administration Diploma would be an advantage
Required Experience:
2 years’ administrative experience.
Required Knowledge and Skills:
Knowledge
- Business principles
- Pricing systems
- Workflow System
- Group Cube
- Price Probe
- BMI & Ad-Vice Silo Reports
- Shoprite portal
Skills
- Highly Computer literate (MS Office and SAP)
- Microsoft Office (Excel, Word & Powerpoint)
- Verbal and written communication
- Interpersonal skills
- Logical thinking
- Organizing and planning skills
- Numeracy
Key Responsibilities:
Sales Administration
- Manage the price capturing process into the system.
- Send price survey confirmations to customers every 2 weeks.
- Maintain electronic and paper-based customer records and information.
- Compile weekly performance feedback by sub-category for Regional Account Managers / National Account Managers.
- Prepare monthly expense claims.
- Monthly budget management – scrutinize reports and reverse relevant charges to correct cost Centre, and extract cost detail on request.
- Manage business accrual Sallies as required.
- Maintain MSIT budgets controls by customer/category.
- Maintain the timeous Loading of Customer cycle and ad hoc deals.
- Managing OOS and Out of Sequence deliveries.
- Monitor and profile PI allocations and communicate to manager.
- Monitor weekly pricing on key SKU’s in Customers by region.
- Monitor implementation of key price points vs RRSP.
- Highlight to relevant NAM where objectives are not being achieved.
Promotion Grid Maintenance:
- Capture and maintain all activities on the promotional grid and publishing internally.
- Responsible for the accuracy and the compliance of the retailer promotional grid.
- Ensure promo grid changes timeously are communicated to Customer Marketing & Supply chain team.
- Weekly Advert trackers and Scorecards
Team Coordination and Self-Management
- Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning, prioritizing and self-development.
- Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
- Inform relevant parties in the event of tasks or deadlines not met, the potential risks thereof and provide appropriate resolution.
- Support the business core values.
- Champion training and development of self and others through utilising available training opportunities.
- Participate in regular performance appraisals and ensure that own targets and goals are clear and achievable.
- Maintain a basic appreciation and awareness of employee relations climate and compliance where required in line with relevant legislation and company policy.
- Compiling weekly feedback
- Demonstrate willingness to help others and “go the extra mile” to meet team targets and objectives
Customer Service
- Quickly build an understanding of the FMCG industry, especially the Relevant categories and products.
- Develop a strong working relationship with Junior Acc Managers, Key Acc Managers, and National Account Managers within teams.
- Build working relationships with key admin staff within customer’s business.
- Manage customer jab allocations, liaise with customer services and feedback to customer on drop dates, etc.
Closing Date: 21 January 2025
How To Apply
Apply Here: Administrative Assistant (Fixed Term Contract)