The Mpumalanga Department of Economic Development and Tourism invites interested and suitably qualified applicants to apply for the position of Receptionist (REF NO: DEDT 2025/26/24) based in the Ehlanzeni District, Mbombela. The role requires a Grade 12 certificate, strong communication abilities, computer literacy, problem-solving skills and sound knowledge of Batho Pele principles, front office etiquette and telecommunication systems. The successful applicant will manage incoming and outgoing calls, provide onsite and online reception services, maintain essential records and directories, coordinate bookings, and ensure an orderly and professional reception area.

Applications must be submitted using the New Amended Z83 Form, fully completed, signed and accompanied by a recent CV. Forms may be hand-delivered to Nokuthula Simelane Building, Riverside Park, Mbombela, or emailed to the address provided. Shortlisted candidates will undergo verification processes, assessments and suitability checks as required by departmental policy. The closing date for applications is 22 December 2025 at 16h00, and communication will be limited to shortlisted candidates only.

It is the strategic intent of the Department to promote employment equity in terms of race, gender and disability through the filling of these posts with candidates whose transfer, promotion or appointment will strengthen equitable representativity in line with the numeric targets contained in the departmental Employment Equity Plan.

Position: Receptionist
Reference Number: DEDT 2025/26/24
Salary: R193 359 per annum (Level 04)
Centre: Ehlanzeni District – Mbombela

Requirements:

• A Grade 12 certificate is essential.
• The successful applicant must be prepared to work independently and under pressure.
• Knowledge of Batho Pele Principles, telecommunication systems, and front office etiquette is required.
• Required skills include problem-solving, communication, computer literacy, and customer orientation.

Duties:

• Attend to all incoming and outgoing telephone calls and direct them to the relevant office or official.
• Render both onsite and online reception services and ensure proper maintenance of equipment.
• Coordinate travel and meeting bookings, including telephonic enquiries.
• Maintain the District Office telephone directory and relevant files.
• Receive and re-route incoming mail and packages.
• Ensure visitors are verified with the relevant office before proceeding and that they sign in.
• Maintain cleanliness and order in the reception area.

Enquiries: Ms FP Sibiya – Tel: (013) 766 4490
Email: recruitmentdedt4@mpg.gov.za

CLOSING DATE: 22 December 2025 @ 16h00

APPLICATIONS

Fully completed and signed Z83 employment application forms, quoting the reference number, must be addressed to the Head: Economic Development and Tourism. Applications may be hand-delivered to Nokuthula Simelane Building, 1st Floor, No. 7 Government Boulevard, Riverside Park, Extension 02, Mbombela, 1201, or emailed to the email address provided for the post.

It is compulsory to complete all fields on the New Amended Z83 Form (No. 81/971431), effective from 01 January 2021. The form must be signed, initialled, and dated. Forms can be obtained from any National or Provincial Department or downloaded from the DPSA website. Applicants must indicate the Post and Reference Number on the Z83 form. The Z83 must be accompanied by a recent, updated CV with full personal details, experience, and three contactable referees. Applicants with foreign qualifications must ensure evaluation by SAQA and provide proof only when shortlisted. Applicants previously appointed in the public service must answer Part F regarding conditions preventing re-appointment.

Applications received after the closing date will not be accepted. Only shortlisted candidates will be required to submit certified documents before interviews. Candidates must be available for interviews on a date and venue determined by the Department. Shortlisted candidates will undergo practical assessments, security screening, criminal checks, citizenship and financial checks, qualifications verification, and previous employment reference checks. Candidates must declare whether they are directors/shareholders of any company or performing remunerative work outside their normal duties. The successful candidate will sign an Annual Performance Agreement and annually disclose financial interests.

For SMS posts, completion of the Senior Management Pre-entry Programme through the National School of Government is compulsory before appointment. Following interviews and technical exercises, recommended candidates will undergo a generic managerial competency assessment conducted using DPSA-mandated tools.

Communication will be limited to shortlisted candidates. If no correspondence is received within three months after the closing date, the application should be considered unsuccessful. The Department reserves the right not to make an appointment.