Rand Mutual Assurance (RMA) invites suitably qualified and motivated individuals to apply for the Receptionist position in Parktown, offering an excellent opportunity to join a well-established company with a strong commitment to personal growth, teamwork, and transformation.

Position: Receptionist (Parktown)
Reference Number: RM-787

THE JOB AT A GLANCE

The Receptionist acts as the primary point of contact for visitors, clients, and employees, embodying the company’s professional image. This role involves delivering administrative support, overseeing front desk operations, and facilitating seamless communication within the organization, reporting directly to the Facilities Manager.

WHAT WILL YOU DO?

Visitor Management

• Greet visitors, assess their needs, announce their arrival, and guide them to the appropriate employee or meeting room.

Phone Operations

• Answer, screen, and forward incoming calls, take accurate messages, and provide information to callers.

Administrative Support

• Sort and distribute incoming mail, manage outgoing mail, and coordinate courier services.

Schedule Management

• Assist in booking meeting rooms and coordinating facility usage.

Security Compliance

• Monitor visitor access, maintain visitor logs, and ensure compliance with security protocols.

Communication

• Relay information between departments and distribute notifications as needed.

Document Management

• Receive and process documents, performing basic data entry tasks.

Facilities Support

• Report maintenance issues, assist with basic office troubleshooting, and support the Facilities Manager with administrative duties.

Special Projects

• Assist with company events, meetings, and other administrative initiatives as assigned by the Facilities Manager.

WHAT YOU’LL BRING TO THE TABLE?

• Grade 12 qualification.
• Certification in office administration or reception management (advantageous).
• Minimum 1-2 years of experience in a receptionist role or similar customer-facing position.
• Proficiency with multi-line phone systems and standard office equipment.
• Prior experience in a corporate environment (preferred).
• Proven track record of delivering excellent customer service.

WHAT WILL YOU GET IN RETURN?

The role offers opportunities for personal and professional growth within a stable company with 131 years of history. It includes a competitive salary package and various benefits, along with flexible work arrangements combining remote and in-office work. The position is part of a collaborative team environment that values teamwork.

Turnaround Time

The shortlisting process will commence after the application due date. The duration of the process depends on candidate progression and manager availability. Applicants who do not receive a response within 21 days should consider their application unsuccessful.

Commitment to Transformation

In alignment with Rand Mutual Assurance’s employment equity plan, goals, and targets, preference may be given to candidates from under-represented designated groups, though not exclusively.

Requirements

• Grade 12 qualification.
• Certification in office administration or reception management (advantageous).
• Minimum 1-2 years of experience in a receptionist or similar customer-facing role.
• Familiarity with multi-line phone systems and standard office equipment.
• Experience in a corporate environment (preferred).
• Demonstrated ability to provide excellent customer service.

Job Details

• Work Level: Junior
• Job Type: Permanent
• Salary: Market Related
• EE Position: No
• Location: Parktown

How to Apply