The Road Accident Fund (RAF) invites suitably qualified candidates to apply for the permanent position of Driver/Messenger within the Governance Division in Durban, KwaZulu-Natal. The successful candidate will be responsible for transporting people, documents, packages, equipment and other goods safely and efficiently. The role also involves messenger services, records management, administrative support, mail handling, vehicle inspections and office equipment maintenance.

This opportunity is suitable for candidates who have a Grade 12 certificate, a valid Code 10 (EC1/EC) driver’s licence, a Professional Driving Permit (PrDP) and at least one year of experience in a driving or messenger services environment.

The position is identified as an employment equity-targeted role for people with disabilities. The RAF subscribes to the principles of employment equity, and preference will be given to suitably qualified applicants with disabilities.

Job Details

• Position: Driver/Messenger
• Reference Number: 7092
• Division: Governance
• Location: Durban, KwaZulu-Natal, South Africa
• Employment Type: Permanent
• TASK Grade: 06
• Advertised Salary: R244,732 per annum
• Closing Date: 20 October 2026
• Disability Targeted Role: Yes

About the Road Accident Fund

The Road Accident Fund provides assistance to people affected by motor vehicle accidents through appropriate social benefits aimed at offering financial relief and supporting recovery for qualifying individuals.

The Driver/Messenger position contributes to the organisation’s daily operations by ensuring the safe and timely transportation of documents, staff, equipment and other materials. The successful candidate will also assist with administrative and records management duties to support the effective functioning of the branch.

Purpose of the Position

The Driver/Messenger will be responsible for safely transporting people, documents and goods to and from designated locations. The position requires compliance with road safety regulations, vehicle safety procedures and organisational policies.

The successful candidate must follow assigned work schedules, plan delivery routes, maintain accurate records and report any vehicle defects, accidents, traffic violations, damage, loss of equipment or unexpected delays.

In addition to driving duties, the incumbent will assist with mail distribution, document processing, records management, copying, binding and other administrative services. Applicants should therefore be comfortable performing both driving-related and general office support duties.

Key Responsibilities

1. Messenger Services

The successful candidate will provide reliable messenger services by collecting and delivering correspondence, documents, packages and other items to government institutions, financial institutions, clients and other designated destinations.

Responsibilities include:

• Collecting correspondence from relevant government institutions and verifying items against collection lists.
• Acknowledging receipt of collected documents and packages.
• Delivering documents, messages and packages accurately and within the required timeframes.
• Handling documents and packages carefully to prevent damage or loss.
• Planning efficient delivery routes before departing for assigned destinations.
• Sorting deliverable items according to delivery routes to improve efficiency.
• Reconciling packages and documents at the receiving destination.
• Obtaining signatures or receipts as proof of delivery.
• Maintaining communication with the departure point and delivery destinations.
• Recording daily visits and deliveries in the appropriate logbook.
• Confirming completed deliveries by reporting back to the office.
• Delivering documents to Document Services for distribution in accordance with standard operating procedures.

2. Administrative and Records Management Duties

The Driver/Messenger will assist with administrative functions and ensure that documents and records are handled, stored and transferred according to established procedures.

Duties include:

• Monitoring requests for photocopying and document binding to ensure they are completed efficiently and on time.
• Ensuring the availability of messenger services for deliveries to financial institutions, government departments and clients.
• Supporting the archiving of scanned files and documents in accordance with the National Archives Act and the RAF’s records management strategies.
• Sorting documents according to their designated classifications and inserting them into the appropriate files.
• Forwarding requests for inactive records and transfers to the Records Manager.
• Preparing records for transfer to off-site storage and maintaining a log of transferred records.
• Receiving and updating file index spreadsheets for records held in off-site storage.
• Maintaining an inventory of departmental records, including record series titles, file plan reference numbers and retention periods.
• Completing final disposition logs or registers for records that have been destroyed.
• Monitoring the effective operation of the branch’s postal service facility.
• Supporting efficient and timely document binding services.

3. Transportation and Operations

The successful candidate will transport staff, materials, products and equipment safely to designated locations. The role also involves assisting with the loading and unloading of organisational goods.

Key duties include:

• Transporting staff and materials securely to required destinations.
• Loading and unloading goods and equipment where necessary.
• Following relevant road safety rules and regulations.
• Ensuring that transported items are handled securely.
• Identifying visible electrical or mechanical faults and reporting them to the Facilities Manager.
• Following operational instructions and completing assigned transportation duties according to schedule.

4. Vehicle and Equipment Maintenance

Maintaining vehicle safety and ensuring that office equipment remains in working order are important parts of this position.

Responsibilities include:

• Conducting daily pre-trip and post-trip vehicle inspections.
• Assessing the condition and roadworthiness of the assigned vehicle.
• Ensuring that the vehicle remains in good operating condition.
• Reporting vehicle defects, accidents, traffic violations, damage and missing equipment.
• Maintaining vehicle logbooks in accordance with the Fleet Management Policy.
• Checking copying and binding machines to ensure they remain operational.
• Reporting major equipment faults requiring attention from an external service provider to the supervisor immediately.
• Reporting on the technical maintenance of the franking machine and the loading of money.

5. Incoming and Outgoing Mail Management

The successful candidate will support the processing, registration, sorting and distribution of incoming and outgoing correspondence.

Duties include:

• Receiving, registering and stamping incoming and outgoing mail.
• Separating and sorting incoming documents and faxes according to their destinations.
• Ensuring that files, correspondence and other documentation are filed according to established policies and procedures.
• Preparing outgoing mail for posting, bulk mailing and distribution.
• Recording details of registered mail and Docex Tracker mail.
• Declaring monies received and capturing the relevant information in the appropriate register.
• Checking addresses to ensure that correspondence is sent through the correct delivery channel.
• Ensuring that Docex items are sent through Docex and that normal and registered mail is directed to the Post Office.

Minimum Requirements

Applicants must meet the following minimum requirements:

• Educational Qualification: Matric or Grade 12 certificate.
• Driver’s Licence: A valid Code 10 (EC1/EC) driver’s licence.
• Professional Driving Permit: A valid Professional Driving Permit (PrDP).
• Work Experience: At least one year of experience in a driving or messenger services environment.

Applicants should ensure that they have the required qualifications, driver’s licence and Professional Driving Permit before submitting their applications.

Required Competencies and Skills

Behavioural Competencies

Candidates should demonstrate the following behavioural competencies:

• Planning, Organisation and Coordination: Ability to plan delivery routes, organise daily assignments and coordinate transportation and messenger activities.
• Personal Mastery: Ability to take responsibility for assigned duties and maintain professional standards.
• Emotional Wisdom and Decision-Making: Ability to remain composed and make appropriate decisions when dealing with unexpected situations or work-related challenges.
• Ethics and Values: Ability to handle confidential documents, organisational property and official correspondence responsibly.
• Client Service Orientation: Commitment to providing professional, reliable and timely service to internal and external stakeholders.

Technical Competencies

Applicants should also possess the following technical competencies:

• Ability to assess the condition and roadworthiness of a motor vehicle to protect the safety of the driver and passengers.
• Knowledge of the principles and methods involved in moving people, goods and equipment.
• Effective communication skills.
• Ability to follow instructions, maintain accurate records and report problems promptly.
• Understanding of safe transportation practices and the importance of handling official documents securely.

Salary and Employment Conditions

The advertised annual salary for the Driver/Messenger position is R244,732.

The RAF states that its remuneration is offered through a Total Employment Cost package, with no additional contributions from the employer. Successful candidates will therefore be required to structure their packages according to their individual needs.

Applicants should carefully consider the Total Employment Cost arrangement when evaluating the advertised remuneration.

Employment Equity and Disability Consideration

The Road Accident Fund subscribes to the principles of employment equity. This position is specifically identified as an employment equity-targeted role for people with disabilities, and preference will be given to suitably qualified applicants with disabilities.

Candidates should ensure that the information provided in their applications is accurate and that they meet the advertised minimum requirements.

Important Information for Applicants

The RAF has indicated that applicants who do not receive any correspondence within six weeks after the closing date may consider their applications unsuccessful.

Security vetting will be conducted on all prospective employees.

Applicants who hold foreign qualifications are responsible for having their qualifications evaluated by the South African Qualifications Authority (SAQA) and providing proof of the evaluation.

Candidates are encouraged to ensure that their applications contain accurate information and demonstrate their relevant driving, messenger services and administrative experience.

How to Apply

Interested and suitably qualified candidates should submit their applications through the official Road Accident Fund recruitment platform.

To apply, visit the RAF’s official website and navigate to the careers or vacancies section. Search for the Driver/Messenger position using reference number 7092, review the official vacancy notice and follow the application instructions provided.

Closing Date: 20 October 2026

Applicants are encouraged to submit their applications before the closing date and ensure that they meet all the stated minimum requirements.