Standard Bank invites South African unemployed youth to apply for Learner, CHNW Voice Branch.
Position: Learner, CHNW Voice Branch
Stipend: R6 500 per month
Closing date: 22 December 2023
Job Overview
Business Segment: Group Functions
Location: ZA, undefined, (Gauteng, Northwest, Mpumalanga, Westerna Cape, Eastern Cape, Northren Cape, KZN), All Provinces
Job Type: Contract
Job ID: 80411371
Job Description
If you are interested in engaging with customers, solving their problems and have a high passion for sales and service then this learnership is an ideal opportunity to enter the world of banking. Designed to help you gain valuable work experience in customer interactions in our contact centre environment, transactional banking with a high focus on service you will have a unique opportunity to gain experience in any of the roles within Voice Branch
In addition, you will complete a qualification in Banking at an NQF level 5. This will enable you to become FAIS accredited and access banking employment across South Africa. Designed to help you gain valuable work experience you will have a unique opportunity to gain proficiency in the following:
- Understanding the full value chain of Banking
- Build strong Sales and Service Skills
- Analyse and Process information
- Understanding the Financial and Regulatory framework
- Understanding Customer Demands and providing appropriate solutions
- Resolving clients inquires
- Building relationships
- Prioritise and plan own workload and time management.
- Ensure all correspondence and other communication is attended to professionally and promptly to ensure a consistently high standard of sales and service.
- Telephone and email etiquette
Qualifications
Completed a post-Matric 3 year Finance/Banking related qualification
Additional Information
- Be a South African Citizen
- Be between the ages of 18 and 30
- Be able to speak, read and write English
- Be computer literate
- Not permanently employed
- Not studying at any other institution
Start Date: 01 April 2024
End Date: 31 March 2025
Learner Allowance: R6 500 per month
Closing Date for Application: 22 December 2023