Sun International invites interested and suitably qualified candidates to apply for 5 Waterpark Cashier – Seasonal positions in Port Edward, KwaZulu-Natal. The successful candidates will be responsible for processing guest payments, issuing waterpark access bangles, reconciling cash and ticket sales, managing cashier floats, maintaining accurate transaction records and providing excellent customer service. Applicants must have Grade 12 (Matric) or an equivalent qualification, previous cashiering or customer-facing experience, good numerical skills, basic computer literacy and strong communication skills in English. Experience in the gaming industry will be an advantage.

Applicants are encouraged to prepare an updated CV and ensure that all application information is accurate. People living with disabilities are encouraged to apply.

Job Title: Waterpark Cashier – Seasonal
Job Reference Number: SI-1261
Location: Port Edward, KwaZulu-Natal, South Africa
Job Type: Temporary / Seasonal
Industry: Hotel, Catering, Hospitality and Leisure
Department: Other Operations – Waterpark
Number of Positions: 5
Salary: Market Related
Date Advertised: 16 October 2026
Closing Date: Not specified in the provided advertisement

Introduction

Sun International is inviting applications from suitably qualified and motivated candidates for five seasonal Waterpark Cashier positions in Port Edward, KwaZulu-Natal. This temporary employment opportunity is suitable for individuals who enjoy working with people, have strong numerical skills and can deliver professional customer service in a busy hospitality and leisure environment.

The successful candidates will play an important role in the daily operations of the waterpark by processing guest payments, issuing access bangles, reconciling cash and ticket transactions, and ensuring that all cashiering activities are completed accurately and in accordance with established procedures.

This opportunity is ideal for candidates with Grade 12 and previous experience in cashiering or customer-facing roles. Applicants who are honest, detail-oriented, presentable and comfortable handling cash are encouraged to apply.

About the Position

The Waterpark Cashier will serve as a frontline customer service representative, assisting guests with waterpark access transactions and ensuring that payments are processed efficiently and accurately.

The position involves handling cash and other payment transactions, maintaining accurate financial records, reconciling daily floats and supporting auditing requirements. Cashiers will also be expected to provide guests with helpful information about the waterpark’s facilities, products, services and current promotions.

Candidates must be prepared to work shifts according to operational requirements and perform similar duties at alternative outlets when required.

Key Responsibilities

Cashiering and Financial Transactions

The successful candidates will be responsible for the following duties:

• Process billing and payment transactions for waterpark access services.
• Accurately record cash and credit transactions in the relevant systems.
• Reconcile payments received against tickets sold through the system.
• Issue access bangles to guests after completing the required transactions.
• Reconcile the cashier float at the end of each working day.
• Identify, substantiate and report any discrepancies or variances in the float.
• Secure and transport cash floats according to established procedures.
• Maintain accurate guest information and transactional documentation.
• Generate and maintain supporting documents required for auditing purposes.
• Follow cashiering procedures and internal financial controls.
• Handle cash responsibly and maintain honesty and accuracy throughout all transactions.
• Assist with cash-counting processes when required.
• Operate and maintain cashiering equipment appropriately.
• Identify potentially fraudulent currency and follow the relevant reporting procedures.
• Comply with applicable cash-handling, FICA threshold and suspicious transaction reporting requirements.

Customer Service and Guest Engagement

Customer satisfaction is an important part of this position. Cashiers will be expected to:

• Welcome guests warmly and acknowledge them on arrival and departure.
• Maintain a friendly, professional and presentable appearance.
• Communicate respectfully with guests at all times.
• Respond to guest enquiries and provide accurate information.
• Assist guests with access transactions and related services.
• Explain available facilities, products, services and current promotions.
• Understand guest preferences and provide appropriate assistance.
• Handle customer complaints, requests and suggestions professionally.
• Resolve customer concerns where possible and escalate issues when necessary.
• Maintain professional service standards during busy operating periods.
• Contribute to a positive guest experience throughout the waterpark.

Minimum Requirements

Applicants must meet the following minimum requirements to be considered for the position:

• Grade 12 (Matric) or an equivalent national qualification.
• Previous experience in a cashiering or customer-facing role.
• Good verbal communication skills in English.
• Basic numerical and calculation skills.
• Knowledge of cash and credit transactions.
• Basic computer skills.
• Ability to follow instructions and established procedures.
• Good attention to detail and accuracy when handling money.
• Honesty and integrity when dealing with cash and financial records.
• Ability to work shifts according to operational requirements.
• Ability to maintain professional customer service standards.

Previous experience in the gaming industry will be an advantage.

Required Skills and Competencies

Sun International is looking for candidates who demonstrate the following skills and personal attributes:

• Customer service: Ability to interact professionally with guests, respond to enquiries and provide helpful solutions.
• Numerical ability: Confidence in performing calculations, processing payments and reconciling cashier floats.
• Attention to detail: Ability to check transactions, identify discrepancies and maintain accurate records.
• Problem-solving: Ability to identify problems, gather relevant information and take appropriate action.
• Communication: Ability to listen carefully, ask relevant questions and communicate clearly in English.
• Cash-handling integrity: Demonstrated honesty, accountability and responsibility when handling money.
• Accuracy: Ability to ensure that payments, tickets sold and supporting documentation correspond correctly.
• Emotional resilience: Ability to remain calm, professional and courteous when dealing with difficult situations or busy periods.
• Following instructions: Ability to comply with operational procedures, financial controls and reporting requirements.
• Computer literacy: Ability to use basic computer systems and cashiering equipment.
• Professional presentation: Ability to maintain a neat, presentable appearance and uphold customer service standards.
• Administrative ability: Capacity to maintain transaction records, complete reconciliations and prepare supporting documents.

Working Conditions

The Waterpark Cashier position is seasonal and temporary. Candidates must understand that operational requirements may vary depending on guest numbers and business needs.

Successful applicants must be willing to:

• Work shifts that accommodate the operational requirements of the waterpark.
• Move operating equipment when necessary.
• Perform similar duties at alternative outlets when operationally required.
• Work in areas designated as smoking areas, as stated in the advertisement.
• Maintain accuracy and professionalism during busy periods.
• Follow all relevant safety, security and cash-handling procedures.

Applicants should consider these conditions before submitting an application.

Employment Equity and Preference

Sun International states that preference will be given to suitably qualified employees from designated groups in accordance with the Employment Equity Act, No. 55 of 1998, as amended, the relevant internal recruitment policy, the unit’s employment equity plans and applicable Gaming Board licence conditions.

The advertisement also provides for the right of first refusal for candidates from Mgungundlovu Communal Property Association (MCPA) and the following licensed areas:

• Mbizana
• Flagstaff
• Mount Fletcher
• Lusikisiki
• Matatiele
• Mount Ayliff
• Mount Frere
• uMzimkhulu
• Ntabankulu

People living with disabilities are encouraged to apply.

Salary and Benefits

The salary for these positions is market related. The advertisement does not specify an exact salary amount or list additional employment benefits.

As this is a seasonal, temporary opportunity, applicants should review the employment terms and conditions provided during the recruitment process for further information about remuneration, working hours and the duration of the contract.

Important: The supplied advertisement does not specify a closing date. Candidates should visit the official recruitment portal to confirm whether applications are still being accepted before applying.

Personal Information and Reference Checks

Sun International states that reference checks will be conducted as part of the recruitment process. Personal information will be processed in accordance with the Protection of Personal Information Act, No. 4 of 2013 (POPIA), and the applicable privacy statement.

Applicants are deemed to consent to the processing described in the advertisement when submitting an application.

Candidates who have not been contacted within one month after the closing date should consider their applications unsuccessful, according to the employer’s stated recruitment notice.

Final Advice for Applicants

Candidates applying for the Waterpark Cashier – Seasonal position should highlight their Matric qualification, cashiering experience, customer service abilities, computer literacy and numerical skills.

Applicants with experience handling cash, processing payments, reconciling daily takings, assisting customers and maintaining transaction records should ensure that these duties are clearly reflected in their CVs.

Candidates without previous gaming industry experience may still be considered, as such experience is listed as an advantage rather than a minimum requirement. However, previous cashiering or customer-facing experience is required.

Prepare an updated CV, check the application requirements carefully and submit the application through the official recruitment portal.

How to Apply

Interested and suitably qualified candidates should submit their applications through the official Sun International careers recruitment portal.

Application steps:

1. Visit the official Sun International jobs website: https://suninternationaljobs.mcidirecthire.com/
2. Search for the position titled Waterpark – Cashier – Seasonal.
3. Confirm that the job reference number is SI-1261.
4. Register for an account if required, or log in to an existing account.
5. Complete the online application form with accurate personal, educational and employment information.
6. Provide details of relevant cashiering or customer service experience.
7. Submit the required supporting documents as requested by the recruitment portal.
8. Review the information carefully before submitting the application.

Applicants should ensure that their contact details are correct and that all information provided is truthful and up to date.