WearCheck is inviting applications for the position of Sales Administration Coordinator, based at Westway Office Park, Westville, KwaZulu-Natal. The position is suited to an organised and detail-oriented individual with strong administrative and customer service skills who can provide effective support to the Sales and Marketing functions.

The successful candidate will be responsible for coordinating various sales administration processes, including customer quotations, orders, invoicing, credit applications, vendor registrations, tender submissions and customer feedback activities. The role also involves maintaining accurate records, communicating with customers and internal departments, and providing general administrative assistance to the Sales and Marketing teams.

Position Details

Position: Sales Administration Coordinator
Location: Westway Office Park, Westville, KwaZulu-Natal
Department: Sales and Marketing
Employment: Permanent position
Availability: Successful candidate must be able to start as soon as possible
Closing Date: 5 October 2026
Application Method: Email CV
Application Email: [email protected]
Subject Line: Sales Administration Coordinator

Minimum Educational Requirements

• Completed Matric / Grade 12.

Advantageous

• A tertiary qualification in Business Administration, Sales Administration, Marketing or a related field would be advantageous.

Candidates should carefully review their qualifications and experience against the requirements before submitting an application.

Minimum Experience

• Experience in a sales administration, customer administration, office administration, procurement administration or related role would be relevant to the position.

• Experience working with customer vendor portals, procurement systems, quotations and invoicing would be advantageous.

The position requires someone who can manage several administrative processes while maintaining accuracy and meeting required deadlines.

Additional Experience, Skills and Personal Qualities

The Sales Administration Coordinator will be expected to demonstrate strong administrative ability and attention to detail.

Important qualities and skills include:

• Strong organisational and administrative skills.
• Good written and verbal communication skills.
• A customer-focused approach.
• Ability to work accurately with documents and administrative records.
• Ability to manage multiple tasks and meet deadlines.
• Good computer literacy and proficiency in Microsoft Office applications.
• Ability to communicate professionally with customers, suppliers and internal departments.
• Ability to maintain accurate electronic and hard-copy filing systems.
• Ability to follow administrative procedures and ensure documentation is completed correctly.
• Ability to work independently while supporting the wider Sales and Marketing team.
• Good problem-solving and follow-up skills.

Key Responsibilities

Sales and Regional Support

A major part of the position involves providing administrative support to the Sales and Marketing functions.

The Sales Administration Coordinator will prepare, process and issue accurate customer quotations, invoices and orders within the required timeframes. Accuracy is important because these documents form part of the company’s customer-facing and financial administration processes.

The successful candidate will also provide regional sales support by assisting sales representatives with the preparation of quotations and pro-forma invoices. Delivery notes will also be managed for the Debtors Department where required.

Another responsibility involves assisting with customer credit applications. This includes completing customer credit application documentation and compiling the necessary supporting documentation and files.

The role therefore requires careful document management and regular communication with relevant departments to ensure that customer and sales administration processes are completed efficiently.

Tender and Vendor Management

The successful candidate will assist with the administration of tenders and procurement opportunities.

Responsibilities will include monitoring relevant procurement portals and identifying suitable opportunities. Once an opportunity has been identified, the coordinator will assist with compiling the required supporting documentation, coordinating internal approvals and ensuring that tender submissions are completed before the applicable deadlines.

A register of submitted tenders and their outcomes must also be maintained. Accurate recordkeeping will allow the department to monitor submissions and track results.

Vendor administration is another important part of the role. The successful candidate will register and maintain company profiles on customer procurement portals.

Monthly reviews and updates of vendor portal information will also be performed to ensure that company information remains accurate and compliant with customer requirements.

Candidates with previous exposure to procurement systems and vendor portals may therefore find this aspect of the position particularly relevant.

Customer Feedback and Annual Survey

The Sales Administration Coordinator will also be responsible for supporting customer satisfaction and feedback processes.

The coordinator will prepare and coordinate the annual customer satisfaction survey, distribute the survey to customers and track responses.

Survey responses will be captured into the customer survey database, while customer queries and complaints arising from the survey process will be investigated and handled appropriately.

Where necessary, corrective actions will be raised and followed up with the relevant departments.

The successful candidate will assist with preparing the final survey report and distributing it to the relevant parties.

Feedback management will also form part of the daily responsibilities. Incoming customer feedback must be monitored and routed to the appropriate departments.

The coordinator will assist with resolving complaints, maintaining accurate tracking logs and producing regular feedback reports and trend analyses. These reports will support continuous improvement initiatives by helping the organisation identify recurring customer concerns and areas requiring attention.

General and Departmental Administration

The position also includes general administrative and communication responsibilities.

The successful candidate will manage daily email correspondence professionally and ensure that internal and external enquiries are directed to the appropriate departments.

The role requires clear and professional communication when dealing with customers, colleagues and other stakeholders.

The Sales Administration Coordinator will also provide support to the Technical Manager with the preparation and distribution of training manuals.

Training certificates must be prepared and distributed to delegates after completion of training.

Additional corporate administration duties include maintaining the company telephone directory and organisational charts, also known as the Organogram.

The successful candidate will provide ad-hoc administrative support to the Sales and Marketing departments as required.

Accurate electronic and hard-copy filing systems must also be maintained to ensure that documents can be accessed and managed efficiently.

Additional administrative duties may be assigned by Management depending on departmental requirements.

What the Role Offers

This position provides an opportunity for an individual with administrative and customer-facing experience to work across several important business functions.

The role combines sales administration, customer service, procurement administration, tender coordination, vendor management, invoicing, document management and customer feedback administration.

Because the position interacts with different departments and administrative processes, strong organisation and communication skills will be important.

The role may also provide valuable exposure to procurement portals, tender administration, customer relationship processes and sales support activities.

How to Apply

Interested candidates should prepare an updated CV that clearly outlines their qualifications, administrative experience, relevant skills and previous responsibilities.

Only CVs sent to [email protected] will be considered.

Applicants should use the following wording in the email subject line:

Sales Administration Coordinator

Candidates are encouraged to ensure that their CV contains accurate contact details and clearly demonstrates experience relevant to the position.

Applications must be submitted before the closing date of 5 October 2026.

Important Application Information

The successful candidate must be available to start in the position as soon as possible.

The appointment of the successful candidate will be subject to verification of all relevant credentials and checks. These may include educational, financial, criminal and other checks deemed necessary.

Only shortlisted candidates will be contacted.

Candidates who have not received a response by 19 October 2026 should consider their application unsuccessful.

Final Application Checklist

Before sending an application, candidates should ensure that:

• An updated CV is attached.
• Contact details on the CV are correct.
• Relevant administrative and sales support experience is clearly presented.
• Experience with quotations and invoicing is highlighted where applicable.
• Experience with procurement systems or vendor portals is included where applicable.
• Relevant Microsoft Office skills are listed.
• The email is addressed appropriately.
• The subject line states Sales Administration Coordinator.
• The application is sent to [email protected].
• The application is submitted before 5 October 2026.

The Sales Administration Coordinator position may suit candidates who enjoy structured administrative work, customer communication, document coordination and supporting sales operations. Applicants should ensure that the CV accurately reflects their own qualifications and experience and that all application requirements are followed before submission.