Woolworths is on the lookout for skilled and interested candidates to fill permanent positions. We encourage you to apply and take the next step in your career!
Position: Gift Wrapping Assistant, Till Operator, and Sales Assistant
Reference Number: woolw_001115
Industry: Wholesale & Retail Trade
Job category: Textile/Clothing
Location: Bellville
Contract: Permanent
EE position: No
Closing Date: 31 March 2025
Introduction
These roles combine customer-facing duties with operational tasks across gift wrapping, sales assistance, and till operations. The aim is to provide exceptional service while maintaining smooth operations in the store.
Job description
Gift Wrapping Assistant:
To offer high-quality gift wrapping services, ensuring a positive customer experience and an attractive, well-organized gift wrapping station.
Responsibilities:
- Provide expert gift wrapping for customer purchases, offering different styles and materials.
- Maintain a clean, organized, and visually appealing gift-wrapping area.
- Assist customers in choosing the appropriate wrapping and packaging options.
- Ensure all wrapped gifts meet company standards for presentation and quality.
- Provide a pleasant, helpful service and engage customers in a friendly, professional manner.
Qualifications and Skills:
- Grade 12 or equivalent NQF is an advantage.
- Creativity and attention to detail in gift presentation.
- Previous experience in a customer-facing role, especially in retail, is beneficial.
- Strong communication and interpersonal skills.
Till Operator:
To process payments accurately according to till procedures, ensuring smooth transactions and providing excellent customer service.
Responsibilities:
- Receive, balance, and sign off on float at the start of the shift.
- Handle customer transactions at the till, ensuring accuracy and efficiency.
- Maintain cleanliness and organization at the till station.
- Balance the till float at the end of each shift and report discrepancies.
- Ensure compliance with cash handling procedures and company policies.
- Provide friendly, efficient service, greeting customers as they check out.
Qualifications and Skills:
- Grade 12 or equivalent NQF would be advantageous.
- Basic numerical skills: counting, understanding figures, basic addition, and subtraction.
- Previous experience operating tills or handling payments in a retail environment is beneficial.
- Strong attention to detail and ability to manage cash accurately.
Sales Assistant:
To support customers with product selection and provide exceptional service, while maintaining a clean and organized sales floor.
Responsibilities:
- Assist customers in selecting products and offer information on promotions or special offers.
- Maintain an organized, clean, and visually appealing sales floor.
- Restock products, ensuring shelves are well-stocked and products are neatly displayed.
- Help with product placement, ensuring the store follows visual merchandising standards.
- Handle customer inquiries and resolve issues with professionalism and courtesy.
- Support the store team in achieving sales targets.
Qualifications and Skills:
- Grade 12 or equivalent NQF would be advantageous.
- Strong communication and customer service skills.
- Basic understanding of product features, benefits, and store offerings.
- Previous retail experience is an advantage.
Behavioural Competencies (For All Roles):
- Essential:
- Adhering to principles and values.
- Relating and networking with customers and colleagues.
- Attention to detail, ensuring quality service in all tasks (gift wrapping, till operation, sales assistance).
- Strong customer focus with the ability to handle difficult situations calmly.
- Following instructions and store procedures.
- Action-oriented and able to multitask in a fast-paced environment.
- Ability to cope with pressures and setbacks, especially during peak hours.
Other:
- Be available and flexible to work different shifts, including weekends and holidays.
- Willingness to work across various store departments (gift wrapping, tills, sales floor) as needed.
Minimum requirements
- Help with product placement, ensuring the store follows visual merchandising standards.
- Handle customer inquiries and resolve issues with professionalism and courtesy.
- Support the store team in achieving sales targets.
Closing Date: 31 March 2025
How To Apply
Apply Here: Gift Wrapping Assistant, Till Operator, and Sales Assistant