The Department of Employment and Labour welcomes applications from suitably qualified candidates for the position of UI Claims Officer. Applicants are required to have completed Grade 12 to be considered for this role.
POSITION: UI Claims Officer X67 Posts
SALARY: R269 499 per annum
CENTRE: Dundee Labour Centre Ref No: HR4/4/5/33 (X6 Posts)
Estcourt Labour Centre Ref No: HR4/4/5/34 (X5 Posts)
Kokstad Labour Centre Ref No: HR4/4/5/35 (X6 Posts)
Ladysmith Labour Centre Ref No: HR4/4/5/36 (X5 Posts)
Newcastle Labour Centre Ref No: HR4/4/5/37 (X5 Posts)
Greytown Satelite Office Ref No: HR4/4/5/38 (X4 Posts)
Pinetown Labour Centre Ref No: HR4/4/5/39 (X2 Posts)
Port Shepstone Labour Centre Ref No: HR4/4/5/40 (X3 Posts)
Richards Bay Labour Centre Ref No: HR4/4/5/41 (X1 Post)
Richmond Satelite Office Ref No: HR4/4/5/42 (X6 Posts)
Stanger Labour Centre Ref No: HR4/4/5/43 (X4 Posts)
Ulundi Labour Centre Ref No: HR4/4/5/44 (X4 Posts)
Jozini Satelite Office Ref No: HR4/4/5/45 (X6 Posts)
Verulam Labour Centre Ref No: HR4/4/5/46 (X3 Posts)
Vryheid Labour Centre Ref No: HR4/4/5/47 (X5 Posts)
Pongola Satelite Office Ref No: HR4/4/45/48 (X2 Posts)
REQUIREMENTS:
- Grade 12/Senior Certificate.
- Experience: 0 to 6 months.
Knowledge: Unemployment Insurance Act, Unemployment Insurance Contributions Act, Public Service Regulation, Public Service Act, Batho Pele Principles, Departmental Policies and procedures, Customer Care.
Skills: Communication (verbal & written), Listening, Computer literacy, Customer Relations, Decision making.
DUTIES:
- Receive and assess all the UI Claims on the relevant systems in line with the Standard Operating Procedure (SOP).
- Register all employers and verify the declaration of employees as per the relevant prescripts.
- Execute the payment of approved claims as per the set times frames.
- Attend to enquiries relating to all the processed claims or any other matter relating to the processing of claims.
- Perform administrative duties in the section.
ENQUIRIES: Ms T Khumalo Tel No: (034) 212 2421 Dundee
Ms J Fakazi Tel No: (036) 352 7767 Estcourt
Mr S Ngqoza Tel No: (039) 727 2140 Kokstad
Ms L Radebe Tel No: (036) 638 1900 Ladysmith
Mr S Pillay Tel No: (034) 312 3334 Newcastle
Mr M September Tel No: (033) 341 5300 Greytown Satelite Office
Mr B Gwala Tel No: (031) 701 7740 Pinetown
Mr S Biyase Tel No: (039) 682 2406 Port Shepstone
Mr I Ximba Tel No: (035) 760 1614 Richards Bay
Mr P Mtolo Tel No: (033) 212 2768 Richmond Satelite Office
Ms S Mkhize Tel No: (032) 551 7300 Stanger
Mr T Nkosi Tel No: (035) 879 8800 Ulundi
Mr T Nkosi Tel No: (035) 879 8800 Jozini Satelite Office
Mr B Zondi Tel No: (032) 541 5600 Verulam
Mr F Dladla Tel No: (034) 980 8916 Vryheid
Mr F Dladla Tel No: (034) 980 8916 Pongola Satelite Office
HOW TO APPLY
APPLICATIONS: Deputy Director: Dundee Labour Centre, PO Box 445, Dundee 3000 Or hand deliver at 63 Victoria Street, Dundee. For Online Applications Email to: [email protected]
Deputy Director: Estcourt Labour Centre, P O Box 449, Estcourt 3310 Or hand deliver at 75 Phillip Street, Estcourt. For Online Applications Email to: [email protected]
Deputy Director: Kokstad Labour Centre, PO Box 260, Kokstad 4700 Or hand deliver at 59 Hope Street, Kokstad. For Online Applications Email to: [email protected]
Deputy Director: Ladysmith Labour Centre, Private Bag X9925, Ladysmith 3370 Or hand deliver at 35 Keate Street, Ladysmith. For Online Applications Email to: [email protected]
Deputy Director: Newcastle Labour Centre, PO Box 985, Newcastle 2940 Or hand deliver at 29 Scott Street, Newcastle. For Online Applications Email to: [email protected]
Deputy Director: Pietermaritzburg Labour Centre, P/Bag X9048, Pietermaritzburg 3200 Or hand deliver at 370 Langalibalele Street, Pietermaritzburg. For Online Applications Email to: [email protected] (For Greytown Satelite Office)
Deputy Director: Pinetown Labour Centre, PO Box 1025, Pinetown 3610 Or hand deliver at 49 Kings Road, Pinetown. For Online Applications Email to: [email protected]
Deputy Director: Port Shepstone Labour Centre, PO Box 379, Port Shepstone 4240 Or hand deliver at 17 Bisset Street, Port Sheptone. For Online Applications Email to: [email protected]
Deputy Director: Richards Bay Labour Centre, P/ Bag X20033, Empangeni 3880 Or hand deliver at 11 Lira Rink Road, Richards Bay. For Online Applications Email to: [email protected]
Deputy Director: Richmond Labour Centre, PO Box 852, Richmond 3780 Or hand deliver at 60 Shepstone Street, Richmond. For Online Applications Email to: [email protected]
Deputy Director: Stanger Labour Centre, PO Box 138, Stanger 4450 Or hand deliver at 12 Cator Street, Stanger. For Online Applications Email to: [email protected]
Deputy Director: Ulundi Labour Centre, Private Bag X56, Ulundi 3838 Or hand deliver at Unit A Wombe, Street Ulundi. For Online Applications Email to: [email protected]
Deputy Director: Ulundi Labour Centre, Private Bag X56, Ulundi 3838 Or hand deliver at Unit A Wombe, Street Ulundi. For Online Applications Email to: [email protected] (For Jozini Satelite Office)
Deputy Director: Verulam Labour Centre, PO Box 1144, Verulam 4340 Or hand deliver at 13 Wick Street, Verulam. For Online Applications Email to: [email protected]
Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid 3100 Or hand deliver at 99 Landrose Street, Vryheid. For Online Applications Email to: [email protected]
Deputy Director: Vryheid Labour Centre, PO Box 430, Vryheid 3100 Or hand deliver at 99 Landrose Street, Vryheid. For Online Applications Email to: [email protected] (For Pongola Satelite Office)
CLOSING DATE: 30 June 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE: All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email.
Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted.
Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received
applications using the incorrect application for employment (old Z83) will not be considered. Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below.
Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process. All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed.
Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert.
Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted). The Department does not eccept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered.
Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only. All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate’s suitability based on the posts’s technical and generic requirements.
The requirements for application of Senior Management Services (SMS) include the successful completion of a SMS Pre-entry programme (Nyukela) as endorsed by the National School Government (NSG). Prior to appointment, a candidate should therefore have proof that they have registered for the PreEntry Certificate and have completed the course. The cost for Nyukela is at the applicants own expense.
The course is available at the NSG under the name Certificate for entry into SMS and the full details can be obtained by following the below link:https://www.thensg.gov.za/training-course/sms-pre-entryprogramme/. All shortlisted candidates for SMS posts will be subjected to a technical competency exercise that intends to test relevant technical elements of the job, the logistics of which be communicated by the Department, following the interview and technical exercise, the selection panel will
recommend candidates to attend generic managerial competencies using the mandated DPSA SMS competency assessment tools. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used soley for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law.
If you have not been contacted within eight (8) weeks after the closing date of this advertisement, please accept that your application was unsuccessful. The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be required to enter into an employment contract and a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform
the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)