The Department of Employment and Labour seeks qualified candidates to apply for the Client Service Officer: UIF position, available in various locations.
POSITION: Client Service Officer: UIF X32 Posts
SALARY: R269 499 per annum
CENTRE: Butterworth Labour Centre Eastern Cape Ref No: HR4/4/5/01 (X3 Posts)
Cradock Labour Centre Ref No: HR4/4/5/02 (X3 Posts)
eMaxesibeni Labour Centre Ref No: HR4/4/5/03 (X3 Posts)
Fort Beaufort Labour Centre Ref No: HR4/4/5/04 (X2 Posts)
Lusikisiki Labour Centre Ref No: HR4/4/5/05 (X3 Posts)
Graaf-Reinet Labour Centre Ref No: HR4/4/5/06 (X3 Posts)
Komani Labour Centre Ref No: HR4/4/5/07 (X3 Posts)
Makhanda Labour Centre Ref No: HR4/4/5/08 (X3 Posts)
Maletswai Labour Centre Ref No: HR4/4/5/09 (X3 Posts)
eQonce Labour Centre Ref No: HR4/4/5/10 (X3 Posts)
Nqanqarhu Labour Centre Ref No: HR4/4/5/11 (X3 Posts)
REQUIREMENTS:
- Grade 12/ Senior Certificate.
- No experience required.
Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Department of Labour and UIF Policies and Procedures, Treasury Regulations, UIF’s Vision, Mission and Values, Departmental Policies, Procedures and Guidelines, Batho Pele Principles.
Skills: Interpersonal, Telephone etiquette, Interviewing, Computer Literacy, Communication (verbal and written), Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical and On job training (operational systems).
DUTIES:
- Provide screening services.
- Process applications for UIF Benefits.
- Register payment continuation forms.
- Provide administrative functions.
ENQUIRIES: Ms N Getyeza Tel No: (047) 491 0656
Ms L Nongena Tel No: (039) 254 7201
Mr T Mgudane Tel No: (046) 645 7700
Ms N Mkonto Tel No: (048) 881 3010
Mr S Mshumpela Tel No: (049) 892 2142
Mr S Thambo Tel No: (045) 807 5477
Ms N Ntlokwana Tel No: (046) 622 2104
Ms N Mvanyashe Tel No: (045) 932 1077
Mr R Mbali Tel No: (051) 633 2633
Ms N Mtwa Tel No: (039) 253 1996
Mr Mbande Tel No: (043) 718 8380
HOW TO APPLY
APPLICATIONS: Deputy Director: Labour Centre Operations, Private Bag X 3081 Butterworth, 4960, Hand deliver at ERF 9369 Blyth and Robison Streets Butterworth, 4960. Email: [email protected]
Deputy Director: Labour Centre Operations, Private Bag X530 eMaXesibeni, 4735, Hand deliver at No 52 Church Street emaXesibeni, 4735. Email: [email protected]
Deputy Director: Labour Centre Operations, Private Bag X530, Fort Beaufort, 4735, Hand deliver at No 528 Alice Road Old Teba Building Fort Beaufort, 5720. Email: [email protected]
Deputy Director: Labour Centre Operations, PO Box 38 Cradock, 5880, Hand deliver at 73 Frere Street Centre Cradock, 5880. Email: [email protected]
Deputy Director: Labour Centre Operations, PO Box 342 Graaf-Reinet, 6280, Hand deliver at 63 Church Street Graaf-Reinet, 6280. Email: [email protected]
Deputy Director: Labour Centre Operations, PO Box 5320 Komani, 5320, Hand deliver at 10 Robinson Road Komani 5320. Email: [email protected]
Deputy Director: Labour Centre Operations, PO Box X 342 Makhanda, 6140, Hand deliver at 20 High Street Makhanda, 6140. Email: Jobs-EC7labour.gov.za
Deputy Director: Labour Centre Operations, Private Bag X1002 Lusikisiki,4820, Hand deliver at Stanford and Jacaranda Streets Lusikisiki, 4820. Email: [email protected]
Deputy Director: Labour Centre Operations, PO Box 397 Nqanqarhu, 5780, Hand deliver at 1 Royal Road Nqanqarhu 5480. Email: [email protected]
Deputy Director: Labour Centre Operations, PO Box X 148 Maletswai, 9750, Hand deliver at 80b Somerset Street Maletswai 9750. Email: [email protected]
Deputy Director: Labour Centre Operations, PO Box 260 Qonce 5600, Hand deliver at 41 Arthur Street Qonce 5600. Email: [email protected] For Attention: Deputy Director: Labour Centre Operations
CLOSING DATE: 23 May 2025 at 16:00 (walk-in) and 00:00 (online)
NOTE: All attachments for online application must include an application form Z83 and CV only, in PDF and as one (1) document or attachment, indicate the correct job title and the reference number of the post on the subject line of your email. Use the correct email address associated with the post. JPEG (picture/snapshot) application will not be accepted.
Failure to do so, your application will be disqualified. Applications quoting the relevant reference number must be submitted on the new form Z83, obtainable from any Public Service Department or on the internet at www.gov.za/documents. Received applications using the incorrect application for employment (old Z83) will not be considered.
Each post(s) advert must be accompanied by its own application form for employment and must be fully completed, initialled and signed by the applicant as instructed below. Failure to fully complete, initial and sign the Z83 form will lead to disqualification of the application during the selection process.
All fields of Section A, B, C and D of the Z83 must be completed in full. Section E, F, G (Due to the limited space on the Z83 it is acceptable for
applicants to indicate refer to CV or see attached. However, the question related to conditions that prevent re-appointment under Part “F” must be answered and declaration signed.
Only an updated comprehensive CV (with detailed previous experience if any) and a completed and signed new Z83 application form is required. Only shortlisted candidates will be required to submit certified copies of qualifications and other related documents on or before the day of the interview following the communication from Human Resources and such qualification(s) and other related document(s) will be in line with the requirements of the advert. Non-RSA Citizens/Permanent Resident Permit holders in possession of foreign qualifications must be accompanied by an
evaluation report issued by the South African Qualification Authority (SAQA) (only when shortlisted).
The Department does not accept applications via fax. Applicants who do not comply with the abovementioned instructions/ requirements, as well as applications received late will not be considered. Failure to submit all the requested documents will result in the application not being considered. Correspondence will be limited to shortlisted candidates only.
All shortlisted candidates shall undertake a pre-entry practical exercise as part of the assessment method to determine the candidate’s suitability based on the posts’ technical and generic requirements. If you have not been contacted within eight (8) weeks after the closing date of this advertisement,
please accept that your application was unsuccessful. Suitable candidates will be subjected to a personnel suitability check (criminal record, citizenship, credit record checks, qualification verification and employment verification).
Please note by responding to the advertisement, you consent to the collection, processing, and storing of your Personal Information in accordance with the Protection of Personal Information Act (POPIA) Your information will be used solely for the purpose of this promotion and will not be shared with third parties without prior consent unless required by law.
The Department reserves the right not to make any appointment(s) to the below advertised post(s). The successful candidate will be expected to sign a performance agreement. The Department is an equal opportunity affirmative action employer. The Employment Equity Plan of the Department shall inform the employment decision. It is the Department’s intention to promote equity (race, gender and disability) through the filling of this post(s)