First National Bank (FNB) is seeking qualified and motivated individuals to apply for the role of External Sales and Service Advisor OBR-47, located in Mthatha, Eastern Cape.
Position: External Sales and Service Advisor OBR-47
Job Type: Full time
Location: Mthatha
Job requisition id: R26296
Closing Date: 04 April 2025
Job Description
To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations. Offering value adding solutions within a dynamic environment, whilst adhering to policy and process.
Hello Future External Sales and Service Advisor
Welcome to FNB, the home of the #changeables. We strive to be a trusted partner helping to create a better world by providing an innovative, contextual, and integrated financial solutions.
As part of our team in FNB Points of Presence, you will be surrounded by unique talents, and an inclusive environment which value our differences and that lives up to the promise of being deeply invested. Now’s the time to imagine your potential in a team where you can become the best version of yourself.
Are you someone who can:
- Build and maintain strong relationships with clients.
- Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations.
- Educate customers to the correct Banking platform aligned with their needs.
- Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
- Analyze customer data and recommend tailored solutions.
- Achieve sales results by providing contextual and integrated financial solutions to customers.
- Conduct yourself in an ethical manner.
- Takes accountability for own performance, personal and career development.
- Show empathy with customers.
- Stay updated on industry trends and product knowledge.
You will be an ideal candidate if you possess the following:
- A completed financial related qualification (NQF5 or higher)
- 1-2 years’ experience in Client Services Support and delivery
- Have a valid Drivers License (PDP will be advantageous)
You will have access to:
- Opportunities to build relationships as part of a dynamic team.
- A challenging working environment
- Personal and professional growth
- Opportunities to have an impact in a local market as a brand ambassador.
You can be a match if you are: Customer Centric.
- Enjoy solving problems.
- Persuasive selling skills.
- Sales hunter mindset.
- Strong networking abilities.
- Able to understand rules in a regulated environment.
- Agile and Flexible
- Strong communication and interpersonal skills
- Have a results-driven attitude with a passion for exceeding targets.
- Have excellent Organisational skills and attention to detail.
Closing Date: 04 April 2025
How To Apply
Apply now if you are interested in taking the next step. We look forward to engaging with you!
Apply Here: External Sales and Service Advisor OBR-47