MANCOSA invites South African individuals to apply for Internship Programme for a period of 12 months.
Position: Sales Admin
Location: Durban, KwaZulu-Natal
Job Type: Contract
Posted Date: 13 June 2024
Job Details
Department
Sales
Minimum experience
Internship
Company primary industry
Staffing and Recruiting
Job functional area
Sales
Contract term
12
Job Description
Desired Experience & Qualification
Sales Support:
Tasks: Assisting the sales team with preparing sales reports, updating customer databases, processing orders, and handling customer inquiries.
Skills Gained: Understanding of sales processes, data entry, and customer relationship management.
Administrative Duties:
Tasks: Managing schedules, coordinating meetings, maintaining records, and handling correspondence.
Skills Gained: Organizational skills, time management, attention to detail.
Customer Relationship Management (CRM):
Tasks: Updating and maintaining CRM systems, entering customer information, tracking interactions, and generating reports.
Skills Gained: Proficiency in CRM software, data management, customer service.
Sales Data Analysis:
Tasks: Assisting with the analysis of sales data, preparing sales forecasts, and generating performance reports.
Skills Gained: Analytical skills, proficiency with spreadsheets and data analysis tools, understanding of sales metrics.
Communication and Correspondence:
Tasks: Drafting emails, creating sales presentations, and handling internal and external communication.
Skills Gained: Written and verbal communication, professional etiquette, document formatting.
Desired Skills and Attributes:
Organizational Skills:
Ability to manage multiple tasks, keep accurate records, and maintain an organized workspace.
Communication Skills:
Effective verbal and written communication for interacting with sales teams, customers, and other departments.
Technical Proficiency:
Familiarity with office software such as Microsoft Office Suite (Word, Excel, PowerPoint) and CRM tools.
Attention to Detail:
Precision in handling data entry, generating reports, and maintaining records.
Time Management:
Ability to prioritize tasks and manage time efficiently.
Customer Service Orientation:
Professional and friendly demeanor when dealing with customers and internal stakeholders.
Example Tasks for a Sales Admin Intern:
Order Processing:
Handling sales orders, ensuring they are entered accurately into the system, and coordinating with the logistics team for timely delivery.
Sales Reporting:
Assisting in the preparation of weekly and monthly sales reports, tracking sales performance, and analyzing trends.
CRM Management:
Updating customer information in the CRM system, tracking sales activities, and ensuring data accuracy.
Meeting Coordination:
Scheduling and organizing sales meetings, preparing agendas, and taking minutes.
Sales Materials Preparation:
Assisting in the creation of sales presentations, brochures, and other marketing materials.
Customer Interaction:
Responding to customer inquiries, providing product information, and addressing basic issues or redirecting them to the appropriate sales representative.
Advancing Workplace Experience:
Special Projects:
Taking on special projects such as market research, competitor analysis, or process improvement initiatives.
Cross-Departmental Exposure:
Collaborating with marketing, finance, and logistics departments to gain a comprehensive understanding of the business operations.
Mentorship and Networking:
Seeking mentorship from experienced sales professionals and building a network within the organization.
Additional Training:
Attending workshops and training sessions related to sales techniques, CRM software, and data analysis to enhance
Competencies:
- Strong interpersonal and communication skills
- Basic Knowledge of financial concepts
- Excellent organizational skills and attention to detail
- Strong problem-solving abilities.
- Demonstrated professionalism, integrity and ability to maintain confidentiality.
- Willingness to learn, take initiative, and adapt to a fast-paced environment.
Requirements:
- Must be a South African citizen or have a valid work permit.
- Recently certified ID and qualifications.
- Must be able to commit to 12 months.
- MS Office proficiency.
Nice to have:
- Driver’s License
Job Type & Contract Length:
Successful graduates will be expected to enter into a 12-month contract. Contract to be renewed upon successful completion of the 1 year – Subject to employers’ discretion.
Remuneration:
- As per market-related salary for Learners/Graduates
Closing date: 26 June 2024
How apply
Apply Here: Sales Admin
