Masthead (Pty) Ltd invites suitably qualified candidates to apply for Internship Programme – Operations Administrator.
Position: Internship Programme – Operations Administrator
Location: Mowbray, Cape Town
To start: 1-year employment contract from 1 February 2024
At Masthead, our passion is keeping businesses in business. As a national supplier of risk management services to independent financial advisors and other licensed financial service providers (FSPs), we know this can only be achieved through the calibre of people we employ – people who are client focused, set themselves high standards of delivery and have a willingness to go the extra mile. We believe in giving people the opportunity to take ownership of their roles. What we are looking for is someone with innovative thinking, unconventional ideas and a can-do attitude.
Position summary
Masthead (Pty) Ltd is looking for an organised and self-driven intern administrator to join our team as an Operations Administrator. This is a great opportunity for someone who is eager to gain practical experience in a professional setting and contribute to the day-to-day operations of the company in the areas of Operations, Marketing, Learning Centre and IT.
No experience is required, but the right attitude – eager to learn, customer-orientated, can-do attitude will count in your favour. You will have administrative duties to support in effectively implementing and delivering on the planned business objectives and activities strategy. You will also need solid communication, planning and people skills.
This internship will help you gain valuable work experience and knowledge in the compliance and financial services industry. Ultimately, you will gain broad experience and the opportunity to grow and develop your skills independently preparing you to enter any fast-paced work environment.
To qualify for this internship, you must meet the following criteria:
- Successfully completed a diploma/degree/honours, preferably in office administration, business administration or similar
- Aged between 18 and 35 years old
- Must currently be unemployed
Responsibilities:
Collaborate with different departments to ensure smooth communication and workflow. Duties will include, but are not limited to the following:
Operations:
- Support the team in daily administrative tasks as required such as data entry, file management, and documentation.
Marketing:
- Get in involved in marketing and communication campaigns and activities as and when required.
- Perform research, provide actionable tips and advice and collate general and survey reports needed by the business.
Learning Centre:
- Deal with customer queries and liaise with internal departments in investigating and finding solutions to customer queries.
- Provide telephonic and email support to customers.
- Assist with payment reconciliations, course enrolments and other administrative duties.
IT:
- Provide administrative support to the IT team.
Beneficial skills
- Proficient in MS Office (PowerPoint, Excel and Word)
- Excellent communication skills
- Knowledge of or ability to learn technology platforms quickly
Personal attributes
- Hardworking and dedicated
- Attention to detail and accuracy is critical
- Eager to assist customers in solving their queries
- Strong desire to learn, grow and get involved
- Ability to multi-task and take initiative
- Ability to work independently as well as part of a team
To apply for this opportunity:
- Please send a comprehensive CV and a cover note including your motivation for the role to [email protected]
- Please use the subject line “Application for Internship Programme 2024 – Operations Administrator “ in your email.
- The closing date for applications is 25 January 2024
Masthead is running an internal and external recruitment process simultaneously for this role. Masthead is committed to transformation. Meeting our employment equity goals will be taken into account in our recruitment decisions.
Should you receive no correspondence within two weeks of the closing date of this job advert, please consider your application unsuccessful.