Rola Toyota invites interested and suitably qualified candidates to apply for the position of Service Receptionist to be based in Somerset West, Western Cape.
Position: Somerset West
Reference Number: RMG240105-1
Location: Somerset West, Western Cape
Job Advert Summary
We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist for our Service Department. As one of the faces of our dealership, you will be responsible for providing exceptional customer service, operating and managing all incoming aftersales calls, and ensuring that our customers’ needs are met promptly and efficiently.
You should possess excellent communication skills and be able to work effectively in a fast-paced environment. Additionally, you should have a positive attitude, be detail-oriented, and have a passion for delivering outstanding customer service.
If you are a team player with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity!
Minimum Requirements
High school diploma or equivalent.
Previous experience in the automotive industry preferred.
Excellent communication and customer service skills.
Ability to work in a fast-paced environment.
Detail-oriented with strong organisational skills.
Positive attitude and willingness to learn.
Proficient in computer applications and software.
Duties and Responsibilities
Answering, screening and handling of telephone calls/queries.
Ensure messages are accurately recorded and passed on.
Maintain & update telephone directories and dealership lists.
Maintain a schedule of all key personnel.
General correspondence & administration.
Ad-hoc duties as required.
Policy
We are committed to Employment Equity and Equal opportunity when recruiting internally and externally. It is company policy to promote from within wherever possible. We appoint the most competent person for the relevant job requirements.
Closing date: 08 January 2024