The Shoprite Group invites suitably qualified candidates to apply for the position of Receptionist to be based in Port Elizabeth, Eastern Cape.
Position: Receptionist
Reference Number: SHO240307-10
Location: Port Elizabeth, Eastern Cape
Closing Date: 14 March 2024
Purpose of the Job
The purpose of the Receptionist role is to professionally welcome visitors and effectively manage the switchboard to ensure that calls are correctly and efficiently routed, and messages are delivered to the relevant staff without delay. As a receptionist, you will be the first point of contact for staff, clients, customers and stakeholders.
Job Advert Details
Job Category
Other
Job Objectives
Answer calls professionally and routing calls as needed.
Greet clients and visitors with a positive and helpful attitude.
Provide basic and accurate information in-person and via phone/email.
Prepare meeting.
Respond to queries via email and escalate to the appropriate parties.
Assist with necessary correspondence, when required to do so.
Manage the ordering and maintenance of stock and stationery.
Ensure that all tasks/duties are done according to outlined procedures and standards.
Suggest and implement new initiatives to support the development of the role as required.
Qualifications
Grade 12 certificate – (essential).
Experience
+4 years’ experience in an administrative/secretarial/clerical role – (essential).
Proficient in MS Office including Word, Excel, PowerPoint, Teams and Outlook – (desired).
Experience in a retail or FMCG environment – (desired).
Knowledge and Skills
Key competencies and work ethic
Energetic and vibrant, enjoys working in a dynamic, fast paced environment.
Well-developed interpersonal skills, self-awareness, and personal influence – able to interact, engage and maintain professional relationships with people at all levels of the corporate structure.
Able to work under pressure, prioritise and balance numerous competing demands in a high-volume, high pressured, fast-paced working environment.
Organised and detailed – Plans, coordinates and executes functions, practices, and procedures to realise business unit goals and objectives. Vigilantly watches over work processes, tasks, and outputs to ensure accuracy and initiates action to correct any quality concerns.
Stakeholder orientated – Committed to providing a high-quality stakeholder service. Ensures stakeholder needs are understood, problems timeously resolved, and expectations met.
Personal integrity – Has good judgment and discretion to manage and maintain confidentiality. Takes accountability for actions and mistakes.
Policy
Our Group is committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.
We are committed to Employment Equity when recruiting internally and externally.
Please take note that by responding to this application and providing your personal information, you confirm your express and informed consent for Shoprite Checkers (Pty) Ltd and all its subsidiaries and affiliates companies to process your personal information for the Company to consider your application for this position.
All Personal Information which you provide to the Company will be used and/or retained only for the purposes for which it is collected, whereafter it will be permanently destroyed. Your information is only retained if it is required by law or where you have given consent to us to retain such information for an extended period.
If you don’t hear from us within 14 days, please consider your application unsuccessful. Any personal information collected as part of your application will be destroyed, securely, in accordance with South African legislation.
Apply Here: Receptionist – Port Elizabeth