The Gauteng Film Commission invites suitably qualified candidates to apply for the Receptionist vacant post.
Position: Receptionist
Location: Gauteng, South Africa
Closing date: 31 October 2023 @23h59
Job Brief
We are looking for a Receptionist to join the Gauteng Film Commission to provide effective, efficient, friendly, and one-stop reception and telephone services to all internal clients and the public in answering and transferring incoming calls and complaints to the relevant function (s) or person (s).
The key responsibilities as stipulated below but not limited to:
I. Execute Receptionist responsibilities diligently.
- Ensuring professional interface with visitors by acknowledging them on arrival and establishing what their needs are so that they can be directed to the appropriate section and given assistance if required.
- Answering telephone calls to maintain the good image of the organisation. Transfer phone calls to the appropriate person or unit/section and follow up to ensure that the caller’s needs have been met.
- Providing logistical support for all bookings of boardrooms for meetings.
- Assist with general info e.g., assist the Information Officer with making available information by procedures, ordering flowers.
- In the absence of the PA to the CEO make diary bookings and receive or make telephone calls
II. Monitoring telephone usage by
- Maintaining a register to be completed by staff requesting lines in respect of international calls.
- Printing of telephone reports from the telephone management system for distribution to managers.
- Updating the telephone lists every month and distributing them to all staff as and when required
- Ensuring that the switchboard, telephone equipment system and switchboard computer are in good working condition by;
- Testing faulty lines/equipment before logging a call to the relevant service provider
- Immediately report any faults to the service provider via the Administrator
- Following up on calls logged at the relevant service provider
- Arranging of new telephones, re-programming of extensions, applications for additional lines or extensions and service calls
- Maintaining a stock register of telephone equipment/instruments
- Administer all stationery processes e.g., ordering, follow-up distribution and monitoring of stock
III. Deliveries/Mail registry:
- Receive and keep a record of all incoming mail.
- Distribute mail to relevant units.
Education
I. Matric /Grade 12
II. Relevant customer service or secretarial qualifications would be an added advantage.
Experience
I. At least 1 – 2 years’ experience as a Receptionist/Switchboard Operator.
Package & Remuneration
I. Market-related
Key Skills and Competencies
I. Communications
II. Interpersonal
III. Customer Service
IV. Telephone Etiquette
V. Time Management
VI. Confidentiality
VII. Read and write
VIII. Typing skills
Knowledge
I. Computer literacy (MS Office)
II. Understanding different languages
III. Thorough knowledge of the responsibility of a Switch Board Operator
IV. Understanding of filing
Abilities
I. Ability to work under pressure.
II. Time management: Ability to prioritize and meet deadlines.
III. Ability to make reasoned judgements.
IV. Ability to make sound decisions.
V. Ability to work within a team environment.
VI. Ability to work with a variety of people.
VII. Creativity/Initiative.
VIII. Organisational and administrative ability.
IX. Fluency in English and one or more African languages.
X. Ability to travel.
Application Process
- Interested persons should submit their applications via email to [email protected].
- An application should comprise a comprehensive CV (PDF or MS Word Format), Certified Copies of Qualifications and a Certified Copy of ID (PDF Format) not older than 6 months.
- It is in the best interest of the applicant to ensure that their application is fully compliant with the specifications of this advert.
- Qualifications of recommended candidates will be subject to verification via an accredited varication agency.
- Given the employment equity policy of the Gauteng Film Commission, preference will be given to suitable candidates from the designated groups.
- Please note that if you have not received any feedback on your application within one (1) month after the closing date of the advertisement, you should regard your application as being unsuccessful.
- When applying, applicants should state the field of work/occupation for which they are applying in the subject line of the email.
- It is in the applicant’s best interest to ensure that they comply with these instructions to ensure that their application is not disqualified on technical and compliance grounds.
- No late applications will be accepted.
- For any enquiries, kindly contact the HR Manager on 078 556 3019 OR (011) 833 0409
Disclaimer!
The GFC reserves the right not to appoint.
