The South African Revenue Service (SARS) invites interested candidates to apply for the position of General Assistant: Food Aid Services based in Pretoria CBD. This opportunity is suitable for individuals with basic literacy and office cleaning experience who are looking to build a career with one of South Africa’s leading public institutions.
The position forms part of the Taxpayer Engagement Division and offers an opportunity to contribute to maintaining a clean, professional, and well-organized working environment. Daily responsibilities include cleaning office facilities, preparing refreshments for meetings, managing kitchen stock, and ensuring conference rooms are ready for official business.
Individuals who are hardworking, trustworthy, organized, and committed to delivering quality service are encouraged to apply before the closing date.
Position Details
- Job Title: General Assistant: Food Aid Services
- Division: Taxpayer Engagement
- Reports To: Supervisor: Food Aid Services
- Location: Pretoria CBD, Gauteng
- Reference ID: 11306
- Closing Date: 5 August 2026
About the Opportunity
SARS is responsible for collecting revenue that enables government to provide public services and support economic growth across South Africa. Maintaining high standards of professionalism, integrity, and service delivery remains a key priority throughout the organisation.
The General Assistant: Food Aid Services position plays an important role in ensuring that office facilities remain clean, hygienic, and ready for daily operations. The successful candidate will assist with food aid services during meetings and functions while maintaining kitchens, conference rooms, and communal areas according to established quality standards.
This position is ideal for candidates who enjoy practical work, pay close attention to detail, and are committed to creating a clean and welcoming workplace.
Minimum Requirements
Applicants must meet the following minimum requirements:
- Basic literacy.
- At least 2 years of cleaning experience in an office environment.
- Ability to work independently.
- Good communication skills.
- Strong organisational skills.
- Ability to follow instructions carefully.
- Reliable and trustworthy character.
- Commitment to maintaining confidentiality.
- Good interpersonal skills.
- Ability to perform physical cleaning duties.
Meeting the minimum requirements does not automatically guarantee an interview, as only shortlisted candidates will proceed through the recruitment process.
Main Responsibilities
The successful candidate will be responsible for maintaining cleanliness, supporting meeting arrangements, and ensuring food aid services operate efficiently.
Responsibilities include:
- Preparing tea, coffee, and refreshments for official meetings.
- Serving beverages during meetings and functions.
- Ensuring conference rooms always have clean drinking water, glasses, and bottles.
- Preparing serving utensils before meetings begin.
- Cleaning up after meetings and official events.
- Washing dishes and kitchen utensils.
- Cleaning kitchen cupboards when necessary.
- Cleaning refrigerators and microwave ovens.
- Washing dishcloths regularly.
- Maintaining high standards of hygiene in kitchen areas.
- Performing office cleaning duties according to agreed quality standards.
- Following cleaning schedules and allocated work plans.
- Assisting with kitchen stock requisitions.
- Receiving and unpacking kitchen supplies.
- Monitoring stock levels of tea, coffee, milk, sugar, and cleaning materials.
- Reporting low stock levels to the responsible official.
- Keeping work areas neat and organised.
- Supporting supervisors with operational requirements.
- Completing assigned tasks within required timeframes.
- Reporting completed daily activities.
- Identifying and reporting maintenance or operational issues.
- Applying updated work procedures whenever instructed.
Governance Responsibilities
The successful candidate will be expected to comply with all organisational policies and governance standards.
Key responsibilities include:
- Following SARS policies and procedures.
- Maintaining confidentiality of official information.
- Reporting compliance concerns immediately.
- Escalating workplace issues where necessary.
- Supporting safe and efficient workplace practices.
- Adhering to operational guidelines.
- Demonstrating professionalism at all times.
Performance Expectations
High-quality service delivery is essential for this role.
Performance expectations include:
- Completing daily duties accurately.
- Maintaining excellent cleaning standards.
- Managing workloads efficiently.
- Minimising mistakes.
- Improving service quality.
- Reporting progress regularly.
- Solving routine workplace problems.
- Requesting assistance or additional training when required.
- Working effectively with supervisors and colleagues.
Financial Responsibility
Although the role does not involve direct financial management, responsible use of workplace resources remains important.
This includes:
- Preventing unnecessary waste.
- Taking care of equipment.
- Using cleaning materials responsibly.
- Reducing operational costs through efficient work practices.
- Protecting organisational assets.
Client Service Responsibilities
Professional service delivery remains an important part of the position.
Successful candidates should:
- Understand workplace service requirements.
- Support internal clients professionally.
- Deliver services within agreed timeframes.
- Maintain positive working relationships.
- Respond respectfully to requests.
- Promote a clean and welcoming environment for employees and visitors.
Behavioural Competencies
Candidates should demonstrate the following competencies:
- Accountability
- Analytical Thinking
- Attention to Detail
- Commitment to Continuous Learning
- Conceptual Ability
- Expertise in Context
- Fairness and Transparency
- Honesty and Integrity
- Organisational Awareness
- Respect
- Trust
These qualities are essential for maintaining the high standards expected within SARS.
Technical Competencies
The ideal candidate should possess knowledge or understanding of:
- Business Knowledge
- Data Collection and Analysis
- Efficiency Improvement
- Functional Policies and Procedures
- Reporting
These competencies assist employees in carrying out daily responsibilities effectively while supporting organisational objectives.
Why Consider This Opportunity?
Working at SARS offers the opportunity to become part of an organisation committed to excellence, accountability, and public service. Every role contributes to ensuring that operations run efficiently and that employees have a professional working environment.
The General Assistant: Food Aid Services position provides practical work experience within a respected government institution while allowing individuals to develop workplace skills in cleaning services, facilities support, customer service, stock management, and office hospitality.
Candidates who are dependable, disciplined, and motivated to deliver quality work may find this position to be an excellent career opportunity.
Employment Equity
SARS is committed to Employment Equity during the recruitment and selection process. Applications from Persons with Disabilities are encouraged.
Successful candidates may be required to complete one or more of the following before appointment:
- Oath of secrecy.
- Pre-employment screening.
- Case study.
- Pre-assessment.
- Psychometric assessment.
- Security vetting.
- Declaration of private interests.
- Reference checks.
- Security clearance where applicable.
Appointments will be made only after all required recruitment processes have been successfully completed.
How to Apply
Interested candidates should submit their applications through the official SARS recruitment system before the closing date.
Before applying, ensure that:
- All personal information is accurate.
- Supporting documents are complete where required.
- Minimum requirements are met.
- The application is submitted before 5 August 2026.
Late applications are unlikely to be considered.
Closing Date: 5 August 2026
Candidates are encouraged to apply as early as possible to avoid last-minute technical difficulties during the application process.
If office cleaning, hospitality support, and facilities maintenance align with your skills and experience, this SARS General Assistant: Food Aid Services vacancy offers an excellent opportunity to join one of South Africa’s most respected public sector employers.