The National Consumer Tribunal (NCT) is inviting suitably qualified and interested young people to apply for its Job Shadowing Programme. The opportunity is aimed at youth who have completed a tertiary qualification or those who have attained at least a matric qualification and are interested in gaining practical exposure to the professional working environment.
The programme provides an opportunity for selected participants to spend time at the National Consumer Tribunal offices in Centurion, Gauteng, where they will be paired with experienced mentors or managers. Participants will gain practical knowledge about workplace operations and receive exposure to different areas of work within the organisation.
Position Details:
- Position: Job Shadowing Programme
- Duration: 10 Days
- Salary/Stipend: R350 per day
- Location: Centurion, Gauteng
- Closing Date: 7 September 2026
A total of 15 exceptional students will be selected for the programme. The job-shadowing experience will run for 10 days and is designed to provide participants with useful workplace exposure, practical skills and a better understanding of possible career opportunities.
About the National Consumer Tribunal
The National Consumer Tribunal is an independent national Tribunal established in 2006 under the National Credit Act. The organisation is responsible for adjudicating unsecured credit and consumer disputes in South Africa.
The Tribunal plays an important role in South Africa’s consumer protection environment. Its work involves matters relating to consumer rights, credit and disputes, giving young people interested in relevant fields an opportunity to gain insight into a professional environment connected to these areas.
The Job Shadowing Programme is intended to expose young people to the practical side of working in an organisation that deals with consumer-related matters, legal adjudication, administration, technology, finance, human resources and other important business functions.
National Consumer Tribunal Job Shadowing Programme
The programme is particularly suitable for young people who want to understand how a professional workplace operates and how academic knowledge can be applied in practical situations.
Successful participants will be assigned to a mentor or manager. The mentor will provide guidance and experiential learning during the 10-day programme.
Participants will have an opportunity to observe and learn about various practical aspects of the working environment. The experience can help participants develop a better understanding of workplace expectations while improving both technical and interpersonal skills.
The programme is also intended to help participants develop skills that can be useful when applying for future employment opportunities.
Available Career Streams
The National Consumer Tribunal is calling on 15 students who have studied or have an interest in studying in several career fields.
The available career streams include:
- Law
- Finance
- Human Resources
- Occupational Health and Facilities
- Information and Communication Technology (ICT)
- Public Relations and Communications
- Records Management
- Governance
Applicants should clearly indicate the career stream being applied for when submitting their applications.
The opportunity may be particularly useful for students and graduates who are trying to gain practical exposure related to their studies or intended career path.
What Participants Will Gain
The Job Shadowing Programme offers more than an opportunity to spend time in a professional office. Participants will be exposed to practical workplace activities and will have the opportunity to learn directly from experienced professionals.
Some of the benefits of the programme include hands-on experience in a chosen field. This can help participants understand how theoretical knowledge gained through education is applied in an actual work environment.
Participants will also receive exposure to real business operations and legal adjudication. This can provide valuable insight into the type of work carried out within a national Tribunal and how different departments contribute to the organisation’s objectives.
Another benefit is the development of ready-for-work skills. These may include communication, professional conduct, teamwork, problem-solving, time management, administrative skills and other workplace abilities.
Participants will also gain insight into consumer rights and the role played by the National Consumer Tribunal in South Africa’s consumer landscape.
Stipend
Successful participants will receive a stipend of R350 per day for the duration of the job-shadowing experience.
The programme will run for 10 days. Based on the advertised daily amount, a participant attending all 10 days would receive R3,500 in total.
The stipend provides financial support to participants during the programme while they gain valuable workplace exposure.
Location
The Job Shadowing Programme will take place at the National Consumer Tribunal offices in Centurion, Gauteng.
Applicants should carefully consider the location before applying because successful candidates must be able to travel to the NCT offices for the duration of the 10-day experience.
The requirement to attend the offices means applicants should make sure they have reliable arrangements to travel to and from Centurion during the programme.
Application Requirements
Applicants must meet the educational requirements indicated in the advertisement.
The opportunity is open to youth who hold a tertiary qualification as well as youth who have attained at least a matric qualification.
Applicants who have a tertiary qualification should submit documentation showing their most recent academic achievements. A qualification certificate should also be included with the application.
Applicants whose highest qualification is matric should include their matric certificate when applying.
The CV submitted must be detailed and should contain the applicant’s most recent academic record and qualification certificate where applicable.
Applicants are encouraged to make sure that all documents are clear and up to date before submitting the application.
Documents to Submit
Applicants should prepare the following documents before sending the application:
- A detailed and updated CV
- The most recent academic record
- Qualification certificate, where applicable
- Matric certificate for applicants whose highest qualification is Grade 12
It is important to check the documents carefully before sending the email. Missing documents may affect the application.
Applicants should also ensure that the career stream being applied for is clearly indicated in the email subject line.
For example, an applicant interested in the Law stream should clearly state the relevant career stream in the subject line of the application email.
How to Apply
Interested candidates must submit their detailed CV by email.
Applications should be sent to:
Email: [email protected]
The subject line must clearly indicate the career stream for which the applicant is applying.
Applicants should ensure that the email contains the required supporting documents and that the CV is updated before submission.
Candidates should also ensure that the application is submitted before the closing date. Late applications will not be considered.
Closing Date
The closing date for applications is 7 September 2026.
Applicants are encouraged to submit their applications before the deadline rather than waiting until the final day. Late applications will not be considered.
The National Consumer Tribunal also reserves the right not to fill the opportunity.
Contact Information
Applicants who require additional information can contact the Human Resources Unit at:
Telephone: (010) 590 5206
Questions relating to the programme, application process or requirements can be directed to the Human Resources Unit.
Why This Opportunity Matters
Gaining practical workplace experience can be challenging for young people who have recently completed their studies or are preparing to enter the employment market. Academic qualifications provide important knowledge, but workplace exposure can help young people understand how professional organisations operate.
The National Consumer Tribunal Job Shadowing Programme provides an opportunity to bridge part of this gap by allowing selected participants to spend time with experienced professionals.
The 10-day programme can also help participants understand workplace expectations and identify areas where additional skills may be needed. Exposure to different departments can provide a clearer picture of how various career streams operate within a professional organisation.
For students and young graduates interested in law, finance, human resources, ICT, communications, records management, governance or occupational health and facilities, the programme could provide useful exposure related to their career interests.
The opportunity may also help participants build confidence when entering future employment environments. Observing experienced professionals and participating in practical workplace activities can provide valuable lessons that may not always be gained through classroom-based learning alone.
National Consumer Tribunal Job Shadowing Programme 2026 Summary
Programme: Job Shadowing Programme
Organisation: National Consumer Tribunal
Number of Participants: 15
Duration: 10 days
Location: Centurion, Gauteng
Stipend: R350 per day
Total potential stipend: R3,500 for 10 days
Minimum Education: Matric, with opportunities also available for youth holding tertiary qualifications
Career Streams: Law, Finance, Human Resources, Occupational Health and Facilities, ICT, Public Relations/Communications, Records Management and Governance
Closing Date: 7 September 2026
Application Method: Email
Email Address: [email protected]
Contact Number: (010) 590 5206
Young people who meet the requirements and have an interest in one of the listed career streams can consider applying for the National Consumer Tribunal Job Shadowing Programme before the closing date.
Applicants should ensure that the most recent academic record, relevant qualification certificate and matric certificate where applicable are included with the CV. The desired career stream should also be clearly stated in the email subject line.
The programme offers selected participants an opportunity to gain practical workplace exposure, learn from experienced professionals, develop ready-for-work skills and gain insight into the work of the National Consumer Tribunal and consumer rights in South Africa.